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	<title>Comments on: Book review: The customer comes second</title>
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	<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/</link>
	<description>Make Yourself and Your Business Happy At Work</description>
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		<title>By: Sales 101: Customers are not always right, 5 reasons to sell you on that idea &#124; Sales Laundry</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/comment-page-1/#comment-242308</link>
		<dc:creator>Sales 101: Customers are not always right, 5 reasons to sell you on that idea &#124; Sales Laundry</dc:creator>
		<pubDate>Fri, 17 Apr 2009 16:16:29 +0000</pubDate>
		<guid isPermaLink="false">#comment-242308</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
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	<item>
		<title>By: ShaifulShai</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/comment-page-1/#comment-240032</link>
		<dc:creator>ShaifulShai</dc:creator>
		<pubDate>Sun, 14 Dec 2008 03:16:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-240032</guid>
		<description>hie there... i&#039;ve read ur post... its great... i&#039;m wondering if u have any on sale in singapore?</description>
		<content:encoded><![CDATA[<p>hie there&#8230; i&#8217;ve read ur post&#8230; its great&#8230; i&#8217;m wondering if u have any on sale in singapore?</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: sherrie1st &#187; Blog Archive &#187; Customer Is Always Right?</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/comment-page-1/#comment-238659</link>
		<dc:creator>sherrie1st &#187; Blog Archive &#187; Customer Is Always Right?</dc:creator>
		<pubDate>Sat, 20 Sep 2008 06:25:03 +0000</pubDate>
		<guid isPermaLink="false">#comment-238659</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Jdocih&#8217;s Weblog</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/comment-page-1/#comment-237015</link>
		<dc:creator>Jdocih&#8217;s Weblog</dc:creator>
		<pubDate>Fri, 18 Jul 2008 05:53:40 +0000</pubDate>
		<guid isPermaLink="false">#comment-237015</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
]]></content:encoded>
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	<item>
		<title>By: The Customer is Always Right? Wrong. &#171; Caravan Park Manager</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/comment-page-1/#comment-235160</link>
		<dc:creator>The Customer is Always Right? Wrong. &#171; Caravan Park Manager</dc:creator>
		<pubDate>Sat, 26 Apr 2008 14:15:51 +0000</pubDate>
		<guid isPermaLink="false">#comment-235160</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
]]></content:encoded>
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	<item>
		<title>By: The Leveraged Life: New Perspectives and Unique Tools For No-Limit Living &#187; A TRUTH That&#8217;s Often Hard To Swallow</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/comment-page-1/#comment-234907</link>
		<dc:creator>The Leveraged Life: New Perspectives and Unique Tools For No-Limit Living &#187; A TRUTH That&#8217;s Often Hard To Swallow</dc:creator>
		<pubDate>Wed, 16 Apr 2008 18:20:12 +0000</pubDate>
		<guid isPermaLink="false">#comment-234907</guid>
		<description>[...] Hal Rosenbluth - CEO of Rosenbluth International (a corporate travel agency) - took this truth to heart and wrote an excellent book about it called: Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Hal Rosenbluth &#8211; CEO of Rosenbluth International (a corporate travel agency) &#8211; took this truth to heart and wrote an excellent book about it called: Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
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		<title>By: 5 razones que explican por qué el concepto &#8220;el cliente siempre tiene la razón&#8221; no funciona &#124; eleZeta - Lucas Zallio</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/comment-page-1/#comment-233663</link>
		<dc:creator>5 razones que explican por qué el concepto &#8220;el cliente siempre tiene la razón&#8221; no funciona &#124; eleZeta - Lucas Zallio</dc:creator>
		<pubDate>Wed, 19 Mar 2008 21:48:08 +0000</pubDate>
		<guid isPermaLink="false">#comment-233663</guid>
		<description>[...] (pon a los cliente en segundo lugar, pone a tu personal en primer lugar y míralos patear traseros) del libro del CEO Hal Rosenbluth.. Todos los extremos son malos, pero algo está claro, si se le dice al empleado, agacha la cabeza y [...]</description>
		<content:encoded><![CDATA[<p>[...] (pon a los cliente en segundo lugar, pone a tu personal en primer lugar y míralos patear traseros) del libro del CEO Hal Rosenbluth.. Todos los extremos son malos, pero algo está claro, si se le dice al empleado, agacha la cabeza y [...]</p>
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	<item>
		<title>By: planetheidi</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/comment-page-1/#comment-233554</link>
		<dc:creator>planetheidi</dc:creator>
		<pubDate>Mon, 17 Mar 2008 23:22:11 +0000</pubDate>
		<guid isPermaLink="false">#comment-233554</guid>
		<description>If there was only a very large company that embraced this idea.

Oh wait there is.  And I work there.

http://www.hcl.in/</description>
		<content:encoded><![CDATA[<p>If there was only a very large company that embraced this idea.</p>
<p>Oh wait there is.  And I work there.</p>
<p><a href="http://www.hcl.in/" rel="nofollow">http://www.hcl.in/</a></p>
]]></content:encoded>
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		<title>By: Top 5 reasons why &#8220;The customer is Always Right&#8221; is wrong</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/comment-page-1/#comment-233184</link>
		<dc:creator>Top 5 reasons why &#8220;The customer is Always Right&#8221; is wrong</dc:creator>
		<pubDate>Mon, 10 Mar 2008 10:08:17 +0000</pubDate>
		<guid isPermaLink="false">#comment-233184</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Crazy Guide to the Internet &#187; Top 5 reasons why “The Customer Is Always Right” is wrong</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/comment-page-1/#comment-219221</link>
		<dc:creator>Crazy Guide to the Internet &#187; Top 5 reasons why “The Customer Is Always Right” is wrong</dc:creator>
		<pubDate>Sun, 03 Feb 2008 19:13:22 +0000</pubDate>
		<guid isPermaLink="false">#comment-219221</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
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