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	<title>Comments on: Book review: The customer comes second</title>
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	<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/</link>
	<description>Make Yourself and Your Business Happy At Work</description>
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		<title>By: Real Customer Service. &#124; Dean Letfus</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/#comment-246893</link>
		<dc:creator>Real Customer Service. &#124; Dean Letfus</dc:creator>
		<pubDate>Tue, 08 Jun 2010 03:04:41 +0000</pubDate>
		<guid isPermaLink="false">#comment-246893</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took &#105;&#116; even further. CEO Hal Rosenbluth wrote &#097;&#110; &#101;&#120;&#099;&#101;&#108;&#108;&#101;&#110;&#116; book &#097;&#098;&#111;&#117;&#116; &#116;&#104;&#101;&#105;&#114; &#097;&#112;&#112;&#114;&#111;&#097;&#099;&#104; called &#080;&#117;&#116; &#084;&#104;&#101; Customer Second – &#080;&#117;&#116; &#121;&#111;&#117;&#114; p.... [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took &#105;&#116; even further. CEO Hal Rosenbluth wrote &#97;&#110; &#101;&#120;&#99;&#101;&#108;&#108;&#101;&#110;&#116; book &#97;&#98;&#111;&#117;&#116; &#116;&#104;&#101;&#105;&#114; &#97;&#112;&#112;&#114;&#111;&#97;&#99;&#104; called &#80;&#117;&#116; &#84;&#104;&#101; Customer Second – &#80;&#117;&#116; &#121;&#111;&#117;&#114; p&#8230;. [...]</p>
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		<title>By: Real Customer Service. :: Massive Action</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/#comment-246892</link>
		<dc:creator>Real Customer Service. :: Massive Action</dc:creator>
		<pubDate>Tue, 08 Jun 2010 00:43:35 +0000</pubDate>
		<guid isPermaLink="false">#comment-246892</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second – Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second – Put your people first and watch’em kick butt. [...]</p>
]]></content:encoded>
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	<item>
		<title>By: SALES : Top 5 reasons why “The customer is Always Right” is wrong &#8211; Positive Sharing &#171; Tech4buziness &#8211; Eng</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/#comment-246802</link>
		<dc:creator>SALES : Top 5 reasons why “The customer is Always Right” is wrong &#8211; Positive Sharing &#171; Tech4buziness &#8211; Eng</dc:creator>
		<pubDate>Tue, 01 Jun 2010 04:42:26 +0000</pubDate>
		<guid isPermaLink="false">#comment-246802</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second – Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second – Put your people first and watch’em kick butt. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Your resume looks great, but how&#8217;s your Jenga game?</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/#comment-246007</link>
		<dc:creator>Your resume looks great, but how&#8217;s your Jenga game?</dc:creator>
		<pubDate>Wed, 17 Mar 2010 13:48:58 +0000</pubDate>
		<guid isPermaLink="false">#comment-246007</guid>
		<description>[...] like it. It reminds me of this great story from Hal Rosenbluth&#8217;s book The Customer Comes Second: CEO Hal Rosenbluth was once about to hire an executive with all the right skills, the right [...]</description>
		<content:encoded><![CDATA[<p>[...] like it. It reminds me of this great story from Hal Rosenbluth&#8217;s book The Customer Comes Second: CEO Hal Rosenbluth was once about to hire an executive with all the right skills, the right [...]</p>
]]></content:encoded>
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	<item>
		<title>By: Sales 101: Customers are not always right, 5 reasons to sell you on that idea &#124; Sales Laundry</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/#comment-242308</link>
		<dc:creator>Sales 101: Customers are not always right, 5 reasons to sell you on that idea &#124; Sales Laundry</dc:creator>
		<pubDate>Fri, 17 Apr 2009 16:16:29 +0000</pubDate>
		<guid isPermaLink="false">#comment-242308</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
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	</item>
	<item>
		<title>By: ShaifulShai</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/#comment-240032</link>
		<dc:creator>ShaifulShai</dc:creator>
		<pubDate>Sun, 14 Dec 2008 03:16:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-240032</guid>
		<description>hie there... i&#039;ve read ur post... its great... i&#039;m wondering if u have any on sale in singapore?</description>
		<content:encoded><![CDATA[<p>hie there&#8230; i&#8217;ve read ur post&#8230; its great&#8230; i&#8217;m wondering if u have any on sale in singapore?</p>
]]></content:encoded>
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	<item>
		<title>By: sherrie1st &#187; Blog Archive &#187; Customer Is Always Right?</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/#comment-238659</link>
		<dc:creator>sherrie1st &#187; Blog Archive &#187; Customer Is Always Right?</dc:creator>
		<pubDate>Sat, 20 Sep 2008 06:25:03 +0000</pubDate>
		<guid isPermaLink="false">#comment-238659</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
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	<item>
		<title>By: Jdocih&#8217;s Weblog</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/#comment-237015</link>
		<dc:creator>Jdocih&#8217;s Weblog</dc:creator>
		<pubDate>Fri, 18 Jul 2008 05:53:40 +0000</pubDate>
		<guid isPermaLink="false">#comment-237015</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
]]></content:encoded>
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	<item>
		<title>By: The Customer is Always Right? Wrong. &#171; Caravan Park Manager</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/#comment-235160</link>
		<dc:creator>The Customer is Always Right? Wrong. &#171; Caravan Park Manager</dc:creator>
		<pubDate>Sat, 26 Apr 2008 14:15:51 +0000</pubDate>
		<guid isPermaLink="false">#comment-235160</guid>
		<description>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Rosenbluth International, a corporate travel agency, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
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	</item>
	<item>
		<title>By: The Leveraged Life: New Perspectives and Unique Tools For No-Limit Living &#187; A TRUTH That&#8217;s Often Hard To Swallow</title>
		<link>http://positivesharing.com/2003/01/book-review-the-customer-comes-second/#comment-234907</link>
		<dc:creator>The Leveraged Life: New Perspectives and Unique Tools For No-Limit Living &#187; A TRUTH That&#8217;s Often Hard To Swallow</dc:creator>
		<pubDate>Wed, 16 Apr 2008 18:20:12 +0000</pubDate>
		<guid isPermaLink="false">#comment-234907</guid>
		<description>[...] Hal Rosenbluth - CEO of Rosenbluth International (a corporate travel agency) - took this truth to heart and wrote an excellent book about it called: Put The Customer Second - Put your people first and watch’em kick butt. [...]</description>
		<content:encoded><![CDATA[<p>[...] Hal Rosenbluth &#8211; CEO of Rosenbluth International (a corporate travel agency) &#8211; took this truth to heart and wrote an excellent book about it called: Put The Customer Second &#8211; Put your people first and watch’em kick butt. [...]</p>
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