Comments on: Update on saying no to customers http://positivesharing.com/2007/03/update-on-saying-no-to-customers/ Make Yourself and Your Business Happy At Work Fri, 10 Feb 2012 10:56:26 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Rainwater Harvesting http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-248226 Rainwater Harvesting Thu, 28 Oct 2010 11:47:47 +0000 http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-248226 "I am sorry, but our client base is now full" is an answer we give to rude potential customers. Works every time and they think that you don't even need their trade. “I am sorry, but our client base is now full” is an answer we give to rude potential customers. Works every time and they think that you don’t even need their trade.

]]> By: ven http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-243307 ven Thu, 09 Jul 2009 07:38:51 +0000 http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-243307 Yes this thing is to be understood who is working for company.By entertaining a bad customer we may get boost in our targets but it effects company very badly.Sales people has to understand this sales is not complete without the payment realisation.Most of the sales people wants to act as customer in house banker.They really dont want to put pressure on customer. Yes this thing is to be understood who is working for company.By entertaining a bad customer we may get boost in our targets but it effects company very badly.Sales people has to understand this sales is not complete without the payment realisation.Most of the sales people wants to act as customer in house banker.They really dont want to put pressure on customer.

]]> By: 8 random tips for making your startup company happy and successful http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-96858 8 random tips for making your startup company happy and successful Fri, 18 May 2007 09:34:34 +0000 http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-96858 [...] 3: Dump customers that make you unhappy As a small company, it’s tempting to hold on to every customer. Don’t. If a customer repeatedly causes trouble and is abrasive, fire their ass. Here’s an example of why that’s such a good idea. [...] [...] 3: Dump customers that make you unhappy As a small company, it’s tempting to hold on to every customer. Don’t. If a customer repeatedly causes trouble and is abrasive, fire their ass. Here’s an example of why that’s such a good idea. [...]

]]> By: Mark Shead http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-59951 Mark Shead Sun, 11 Mar 2007 17:57:34 +0000 http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-59951 People don't realize how expensive a bad customer can be. Really bad customers are bad for your business and it is rare that you could justify keeping them on a profit basis if you truly understood the entire impact they have on a company. People don’t realize how expensive a bad customer can be. Really bad customers are bad for your business and it is rare that you could justify keeping them on a profit basis if you truly understood the entire impact they have on a company.

]]> By: Robert http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-58928 Robert Fri, 09 Mar 2007 04:04:25 +0000 http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-58928 My wife had a similar incident with one of the company's big accounts. The lady she spoke to was extremely rude and my wife finally told her that she wasn't going to speak with her anymore giving her attitude. My wife then emailed the owner of the company explaining what had happened, including that the original issue was her fault and that she apologized several times and the lady just wouldn't let it go. She got a response back apologizing to my wife about the behavior of her associate. Sometimes standing up for yourself is a good thing. My wife had a similar incident with one of the company’s big accounts. The lady she spoke to was extremely rude and my wife finally told her that she wasn’t going to speak with her anymore giving her attitude.

My wife then emailed the owner of the company explaining what had happened, including that the original issue was her fault and that she apologized several times and the lady just wouldn’t let it go.

She got a response back apologizing to my wife about the behavior of her associate.

Sometimes standing up for yourself is a good thing.

]]> By: Steve Roesler http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-58184 Steve Roesler Wed, 07 Mar 2007 20:34:15 +0000 http://positivesharing.com/2007/03/update-on-saying-no-to-customers/#comment-58184 Way to go, Alex. Happiness is about knowing what satisfies you and then setting boundaries around that. When the "bad client/bad employer" issue threatens the boundaries, we have a choice: a. Reduce our chances of happiness by ignoring our own rules and letting our boundaries be broken b. Increasing our chances of happiness by holding fast to what we believe and allowing our boundaries to seal our satisfaction like a mayonnaise jar. (Can't believe I just said that). Enjoy the downhill! Steve Way to go, Alex. Happiness is about knowing what satisfies you and then setting boundaries around that. When the “bad client/bad employer” issue threatens the boundaries, we have a choice:

a. Reduce our chances of happiness by ignoring our own rules and letting our boundaries be broken
b. Increasing our chances of happiness by holding fast to what we believe and allowing our boundaries to seal our satisfaction like a mayonnaise jar. (Can’t believe I just said that).

Enjoy the downhill!

Steve

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