Comments on: A phenomenal cesspool of incompetence

By: Rainwater Harvesting

Rainwater Harvesting — Thu, 28 Oct 2010 11:39:21 +0000

I have one golded phrase when customers are being really awkward, “I am sorry, but in that case I am afraid that I can’t help you”.
It is amazing how that stops them in their tracks and makes them see sense.

By: Septic Tank Systems

Septic Tank Systems — Sun, 11 Oct 2009 09:10:06 +0000

The problem is that when customers upset you, it is very difficult to remain pleasant and on top form when the next one rings you. You end up being ‘less than your best’ and this affects sales down the line.
If they are rude and upset you- let them buy from someone else.

By: transitvans

transitvans — Thu, 30 Jul 2009 14:54:44 +0000

Haha, what a maniac….

By: Cesspool

Cesspool — Sun, 12 Jul 2009 09:15:08 +0000

You can’t please all of the people all of the time – you can only do your best, but some customers? – you are better off without them!.

By: Adriana

Adriana — Sat, 11 Jul 2009 08:40:55 +0000

I’ve never believed the theory that the customer is always right. The only thing that is ever right is principle

By: Alex

Alex — Fri, 26 Jun 2009 02:28:14 +0000

It’s important to remember how much you can endure before a costumer becomes a liability to a company. Thanks for the post!