Here’s an excerpt from a speech I did in London where I focused on creating world class customer service by making your employees happy.
The video text is in Danish but the video itself is in English :)
Here’s an excerpt from a speech I did in London where I focused on creating world class customer service by making your employees happy.
The video text is in Danish but the video itself is in English :)
That’s actually true. If the employees are happy then they will be more committed to their work, hence give greater effort to their work, such as customer service. When I used to work for ChoicePoint, my managers used to spoil us with free lunch and prizes, which pushed us to increase production.