Highly effective organization without management

You MUST watch this speech by Jos de Block from the 2015 Meaning Conference in Brighton.

He explains how he founded an organization in Holland called Buurtzorg which delivers home care. Currently almost 10,000 employees work in self-organizing teams of up to 12 people.

Each team has no manager – all colleagues are in charge of everything themselves, including hiring, training, work scheduling, conflict management, etc.

The result is that employees are incredibly happy at work because they can do work their way and aren’t burdened with huge amounts of overhead or bureaucracy.

Clients are really happy, because they get incredibly good care from people who love what they do.

This challenges all our preconceived notions of how large organizations should be run. Maybe the best boss, is no boss.

Leave a Reply

Your email address will not be published. Required fields are marked *