We’re writing a book on Happy Hotels and we want your thoughts

Monika Hilm and I are writing a book on how to make hotels happy workplaces – sadly, many are not.

Have you ever stayed in a really happy hotel? Or a really unhappy one? Have you worked in hospitality? How did you like it?

We want your best (and worst) stories and thoughts – write a comment here or on Monika’s blog.

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