Category: Best of site

The very best from the site

  • How to lose your fear of being fired

    Fired

    Last year, my friend Jakob got a job he really likes in a medium-sized IT company. His boss is a great guy, his co-workers are competent and fun and his clients are all terribly nice people.

    There’s only one fly in the ointment: Jakob’s boss’ boss (one of the VPs) is… less nice. He tends to summon all his employees to meetings and chew them out collectively and loudly for whatever problems he sees. He’s abrasive and unpleasant, always complains and never acknowledges his people for the good work they do. His emails to his underlings are a case study in rudeness. And, of course, he’s known for summarily firing people who cross him in any way.

    Now, while Jakob likes his job, he doesn’t need it. He’s independently wealthy and so skilled he can always go out and get another job, and therefore has zero fear of being fired. Where other people in the company feel they must watch their tongue for fear of the consequences, he feels free to say and do exactly what he thinks is right.

    And here’s the thing: When Jakob stands up to this VP and tells him that he won’t stand for his unpleasant approach and exactly why his abrasive style creates problems for the company, he listens. Nobody has ever told any VP at the company these things before, and for the first time the company has an employee that is totally unafraid of doing so.

    The result: This particular VP is slowly changing his ways. And he certainly pulls none of his usual attacks on Jakob, who he knows simply won’t stand for it.

    The risk of being fired is the biggest axe a company or a manager holdes over employees’ heads. It’s a mostly unstated, but well-known fact of working life that if you as an employee get too far out of line, you’ll be fired. Or terminated/axed/given the chop – don’t you just love those terms, with their unsubtle flavor of death?
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  • People who care, share

    Knowledge Sharing

    Knowledge Sharing is hot these days, and many companies are introducing processes and technologies that allow employees to learn from each other and to collect the implicit knowledge present in any company.

    And very often, it doesn’t work. Companies put a knowledge management system in place… and nothing happens. Nobody uses it. It then becomes a struggle to convince employees that knowledge sharing is good for them and for the company, based on a “what’s in it for me” approach.

    And that’s because the whole Knowledge Sharing approach is fundamentally flawed, and because businesses really need to focus on something else.

    That something else is Passion Sharing.
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  • A faster and better way to recruit: Extreme Interviewing

    Extreme interviewing

    The way most companies recruit new people is in need of some serious improvement.

    Taking or not taking a job is a big decision, and yet you as an applicant are supposed to decide based on just one or two job interviews. The result is that when you show up for your first day at a new job you have little idea what the job, the manager or the co-workers are really like. You may be in for some surprises.

    Also, it’s difficult for a manager to know if she’s hiring the right person, when all she has to go on is a CV, a personality test and one or two job interviews with that person. How can she know what this person is really like? Some people interview very poorly but are great to work with. Others seem charming, elouquent and competent in interviews, and then turn out to be… not so great to work with.

    There’s gotta be a better way.

    This is why I was very happy to hear that the good people at Menlo Innovations in Ann Arbor, Michigan have found a way to hire people that is both faster and better than the traditional way.

    They call it Extreme Interviewing (a term they’ve trademarked, btw). It’s the coolest, most innovative way I have heard of to hire new people and the results are amazing! Read on to see how they do it.
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  • Top 10 tips for productive, creative, fun writing

    Writing unchained
    Well whaddaya know: It’s only been three months since I wrote and posted the first chapter of the happy at work book and now the whole book is done (minus one chapter which is almost done).

    I’m having trouble believing it myself: Not only did I write a book in three months, I’ve also taken a holiday in that time, worked on other projects and done a serious amount of blogging. This means I actually wrote the book in twenty writing days, writing only before lunch.

    So how’d I do it? Well the answer is obvious isn’t it? Clear goals, hard work, perseverance, sticking to it, eliminating distractions and writing no matter what, right?

    Wrong.

    Wrong, wrong, wrong. I tried that. Didn’t work. So I tried the exact opposite and that worked.

    Here are my top 10 tips for fun, creative and productive writing, which can be applied to blogging, writing a book, an article, a report at work, a thesis, a term paper or any other major writing project.
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  • A challenge to all managers: Do you know your people?

    How happy?

    I’m going to risk provoking business leaders everywhere and state that any leader worth her salt knows how happy her people are at work. This is a leader’s most basic responsibility. You shouldn’t need to see a pie chart – you should know already.

    The question of “How happy are people in our organization??? is typically handed over to HR who can then distribute a job satisfaction survey that results in a lot of statistics which can then be sliced and diced in any number of way to produce any number of results. You know – “lies, damned lies and statistics???.

    I’m not saying these surveys are worthless. Wait a minute: I am saying they’re worthless. They’re a waste of time and money because they very rarely give a company the information or the drive necessary to make positive changes.

    As I said, you as a leader/manager shouldn’t need a survey to know how your people are doing so I challenge you to a simple exercise. It goes like this:
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  • The strongest force in business (no, not money)

    Driving force

    As a leader, manager or executive, what is your driving force in business?

    Think about it for a second. What gets you out of bed in the morning and makes you take that drive to work? What is behind the choices you make? How do you set your goals and ambitions?

    There are many possible answers. Ask a thousand people and you’ll get a thousand different answers. Money would probably show up quite often. So would power, influence, getting ahead, recognition, security and success.

    But I believe that there is one underappreciated driving force in business. One force that spurs people on to stellar results, wise decisions and strong business relationships. One strong force that, when harnessed in your work life, will make you more efficient and let you enjoy work more.

    One that all business leaders everywhere need to know about and build into their businesses at the most fundamental level.

    Curious yet?

    Here it is: The strongest driving force in business is happiness! Yes, happiness at work.
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  • How to handle chronic complainers

    Complainers

    Got any chronic complainers where you work? It seems like every workplace has them – the people for whom the weather is always too warm or too cold, the boss is a jerk, the food is lousy, work sucks and … you fill out the list.

    No matter how good things get they still only see the bad – and they go to huge lengths to point it out to everyone around them.

    I’m not saying we should outlaw complaining, but workplaces need to do something about the chronic complainers because they tend to make people around them unhappy at work. It’s a fact that negative people are highly contagious and one chronic complainer can easily get an entire department down.

    We try many different strategies to deal with complainers – one german IT company even bans whiners from the workplace. Yep – if you have a bad day you are not allowed to come in.

    But most of the strategies we normally use on complainers don’t help and often make matters worse. I’ve outlined these strategies below.

    And then at the end of the post, theres a simple, devious trick that works amazingly well. Try it!
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  • Top 5 business maxims that need to go – Part II

    Same same

    It ain’t what you don’t know that gets you into trouble.
    It’s what you know for sure that just ain’t so.
    – Josh Billings

    Much well-known business advice is sadly obsolete but can still be found in articles, business books and, not least, in daily use in the workplace. It seems that some companies are still guided by thinking that is sadly out of date – if it was ever true to begin with.

    The worst of these old maxims are not only wrong, they’re bad for people and bad for business. Businesses who use them are making their employees unhappy and are harming the bottom line.

    I recently wrote a post about the Top 5 Business Maxims That Need To Go, listing 5 horrendous examples. I also asked people to contribute the maxims they would like to get rid of, and got some great suggestions, so here are 5 more pieces of bad business advice that are making people unhappy at work and harming the bottom line.
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  • Tournament theory – the worst argument ever for overpaying executives

    Overpaid

    The executives in your company may be paid way more than they’re worth, but don’t worry – it’s for your own good.

    That’s the point of a recent Forbes article defending overpaid executives which contains the single most disingenuous and illogical argument it has ever been my misfortune to see in a business context. From the article:

    The ugly truth is that your boss is probably overpaid–and it’s for your benefit, not his. Why? It might be because he isn’t being paid for the work he does but, rather, to inspire you. In other words, we work our socks off in underpaying jobs in the hope that one day we’ll win the rat race and become overpaid fat cats ourselves. Economists call this “tournament theory.”

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  • Top 5 reasons to make your startup a great place to work – and how to do it

    Happiness leads to profits

    When I co-founded an IT company back in 1997 we had many dreams, but one overarching ambition: We wanted to make it a happy place to work.

    We’d tried working for organizations that cared only about sales, billable hours and profits and we were determined to break away from this mentality and make our company a place where people had fun, did great work, constantly learned and developed and had time for their private lives and families.

    It turned out that we were right on the money. The company became happy and successful and four years later when the dot-boom happened and the company’s very survival was threatened, that is what saved us – the fact that everyone at the company loved working there and were willing to go extraordinary lengths to save it.

    Quite simply, happiness at work saved our startup.
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