I was interviewed for this excellent article in the New York Times about why measuring employee happiness is very important but also very difficult.
Here's the central quote:
So, where’s the disconnect? Are surveys the wrong tool? Are employees not telling their managers the truth about their dissatisfactions? … Continue Reading ››
More and more workplaces are realizing that workplace happiness matters - A LOT. They know that happy employees do better work, get sick less often and stay with the company longer. Simply put, they've seen that happy companies make more money.
And a lot of these companies … Continue Reading ›› 
What do you think is a chocolate company's mission? To make your day with a chocolate bar? Not just that. Tony’s Chocolonely is a chocolate company that makes the world better by improving their workplace. This was enough reason for us to ask their Choco Evangelist, … Continue Reading ›› 
Everyone who cares about workplace happiness has heard about Google, Zappos and Southwest Airlines.
But have you ever heard of the call center Contento in Colombia? I hadn't until I spoke at a conference in Chile and met the awesome Nicolas Gonzalez Restrepo and heard what a … Continue Reading ›› 