Category Archives: Heartcount

Free Webinar: Create a happy workplace in ANY industry

Everyone who cares about workplace happiness has heard about Google, Zappos and Southwest Airlines.

But have you ever heard of the call center Contento in Colombia? I hadn’t until I spoke at a conference in Chile and met the awesome Nicolas Gonzalez Restrepo and heard what a great culture he’s helped create for the 2,000 people who work there.

So join our next free Heartcount webinar on April 22nd and learn how you can create a happy culture – even if your company is not a rich US corporation with a huge budget.

Sign up right here.

Free Webinar March 25: Work after COVID

What should your workplace learn from COVID-19?

As the world is getting to grips with COVID-19, it’s time to look forward. Will we just go back to our old work habits or are there things we can learn from the pandemic to make our workplaces better, happier, safer and more productive?

In this Heartcount webinar I’ll talk to Rich Sheridan, CEO and Chief Storyteller of Menlo Innovation and the author of Joy Inc and Chief Joy Officer. We’ll hear about what Rich’s company Menlo Innovations learned from the pandemic and share some insights from other great organizations.

Sign up here.

There are two cool new features in Heartcount

Heartcount has just added two great new features.

If you’re not already using Heartcount, it is the simplest tool out there for measuring happiness at work – no apps to install, no logins to remember, no nothing. Here’s how it works:

  1. Every Friday, employees get an email with 3 simple questions about their week. They respond to those questions directly in the email – that takes about 30 seconds.
  2. All employees can then immediately see how happy their team or the entire company is and management/HR can immediately access the data and act on any problems or wins right away.

Here’s our article on why this is much better than the traditional annual job satisfaction surveys.

The two new features we’ve just added give employees the chance to give feedback to each other and to management.

Praise your coworkers

Every Friday when you fill out your three questions for the week, you’re also prompted to give positive feedback to your coworkers.

You can praise anyone for anything and that person will be notified that they got positive feedback. You can also see a page with all the positive feedback given.

Here’s an example from one organization that’s currently using this new feature:

I would like to praise my colleague Sladjana. I learned a lot from her in the previous period about communication, good practices on how to lead a team, giving feedback and sharing knowledge with my team and a lot more. Thank you for helping me to be better while doing my job!

I have previously written about how important positive feedback is at work and this is a great way to encourage and amplify it in a workplace.

Give feedback to management

Employees are also invited to give feedback to or ask questions of management. If they prefer, they can give this anonymously, providing people the freedom to air all concerns or criticisms.

Learn all about HeartCount and sign up for a demo here. Right now, your organization can try it free for three months.

Disclaimer: I am a cofounder/co-owner of HeartCount and the one who came up with the idea for it, based on all the frustrations I had with the “regular” way of measuring satisfaction.

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The BEST way to measure employee happiness

Measuring happiness at work is a great idea and every workplace should do it because:

  • It shows employees you care about them
  • It identifies problem areas and strong points in your culture
  • It shows you what exactly to do to make employees happier and more productive

In short, if you’re not effectively and reliably measuring happiness at work, you’re missing out on one of the most effective tools to create a happier culture.

Sadly, the way most organizations do it just doesn’t work, because they measure too rarely (typically once a year) with too many questions and fail to follow up on results quickly.

We desperately wanted to fix that, so we created HeartCount – a tool that measures employee happiness weekly with very few but very relevant questions so that the organization can follow up immediately on any issues.

It’s incredibly simple:

  • Every Friday all employees get an email with 3 questions about their week.
  • They reply to those questions directly in the email. No login, no apps, no additional hassles.
  • Employees see immediate results of their input and management/HR can immediately access the data and act on any problems or wins right away.

Learn all about HeartCount and sign up for a demo here.

Disclaimer: I am a cofounder/co-owner of HeartCount and the one who came up with the idea for it, based on all the frustrations I noticed with the “regular” way of measuring satisfaction.

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Get our free ebook on how to measure happiness at work

 

Should workplaces measure how happy their employees are? And what are some good and bad ways to do it?

We have written an ebook that you can get completely free to help your organization figure that our. The book covers topics like:

  • Why traditional staff surveys don’t deliver the expected benefits
  • Some of the most important results from our international survey on staff attitudes towards satisfaction questionnaires
  • What workplaces gain from measuring employee happiness
  • How to measure workplace happiness more reliably and effectively
  • Real-life experiences from a workplace that found a much better approach

Download the ebook right here.

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