I was interviewed for this excellent article in the New York Times
about why measuring employee happiness is very important but also very difficult.
Here's the central quote:
So, where’s the disconnect? Are surveys the wrong tool? Are employees not telling their managers the truth about their dissatisfactions? … Continue Reading ››
Some managers think that employees must always be pressured or externally motivated to perform better. That's just not true. Here are the three factors that help employees to higher performance and be happy at work at the same time.
Profits or People—What Should Leaders Focus on First?
Both are important but in this Heartcount
video I argue that a leader's most important skill is to create good relationships with their employees.
That's how you get great results!
The attitude employees have towards the company is incredibly important.
In this video I talk about why it matters and how to improve employees' attitudes towards the organization and the huge role the CEO and upper management plays in this.
According to research an unprecedented number of employees are planning to leave their jobs in the near future and companies are going to have to deal with this or face losing all of their best people.
In this video I share:
- Why The Great Resignation is actually GOOD news
- 3 mistakes companies must avoid
- 4 tips … Continue Reading ››
More and more workplaces are realizing that workplace happiness matters - A LOT. They know that happy employees do better work, get sick less often and stay with the company longer. Simply put, they've seen that happy companies make more money.
And a lot of these companies … Continue Reading ››
Can a company do good in the world AND achieve profits and growth at the same time?
Tony's Chocolonely is proof that this is not only possible, it's good for employees, consumers, the bottom line and the world.
I could not be happier with how this Heartcount
webinar went - Ynzo is such a great evangelist … Continue Reading ››
What do you think is a chocolate company's mission? To make your day with a chocolate bar? Not just that. Tony’s Chocolonely is a chocolate company that makes the world better by improving their workplace. This was enough reason for us to ask their Choco Evangelist, … Continue Reading ››
Everyone who cares about workplace happiness has heard about Google, Zappos and Southwest Airlines.
But have you ever heard of the call center Contento in Colombia? I hadn't until I spoke at a conference in Chile and met the awesome Nicolas Gonzalez Restrepo and heard what a … Continue Reading ››