If you ever doubt the power of positive feedback and recognition, watch this short movie. It’s very funny and moving.
If you ever doubt the power of positive feedback and recognition, watch this short movie. It’s very funny and moving.
Wow. Just wow.
Tracy Sharp, a woman with Down’s syndrome, was talking to Vicki Heath, a Southwest Airlines flight attendant, on a flight she was taking and shared that her dream was to be a flight attendant herself.
Heath then did just about the coolest thing ever: She arranged for Tracy to join her on one of her flights as an assistant flight attendant. In the video above you can see just how awesome that went.
There are many such stories of Southwest Airlines staff going above and beyond (this one is my favorite) and I think it just goes to show that when employees are happy, they are much more likely to do nice things for the customers and create good memories for others.
Watch what happens in this experiment where some researchers in Vienna made two dogs complete the same task but only “paid” one of them. It’s pretty hilarious :)
If you mess up at work, laugh it off like this Turkish reporter does.
Good communication in the workplace is essential – especially if you’re the one in the driver’s seat. This video shows what happens when communication breaks down and it’s not pretty.
This awesome Southwest Airlines flight attendant turns her pre-flight safety announcement into a standup comedy act.
We’ve previously written about why it’s a good idea to celebrate mistakes at work. Here’s one guy who does it in a really fun way :)

We had a photoshoot for our website. This one is going on my new business cards.
Here’s another of my favorite shots:
