Category Archives: Happy companies

Video: How to keep your workplace happy despite COVID-19

The COVID-19 pandemic has shaken workplaces in so many ways. Remote work, social distancing, and staying home is the new normal. Companies are affected, and many of them switched to “survival mode”, trying to keep their business afloat.

In the video above I talk to to visionary CEOs about how they handled the COVID-19 crisis and how to maintain your company culture and keep your employees happy in spite of COVID-19:

If you want more information on Menlo Innovation you should read Rich’s book Joy Inc. Sasa hasn’t written a book yet, but he mentions using Heartcount to measure workplace happiness and check in with employees and you can read all about it here. You can even try it free for 3 months in your organization.

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The BEST way to measure employee happiness

Measuring happiness at work is a great idea and every workplace should do it because:

  • It shows employees you care about them
  • It identifies problem areas and strong points in your culture
  • It shows you what exactly to do to make employees happier and more productive

In short, if you’re not effectively and reliably measuring happiness at work, you’re missing out on one of the most effective tools to create a happier culture.

Sadly, the way most organizations do it just doesn’t work, because they measure too rarely (typically once a year) with too many questions and fail to follow up on results quickly.

We desperately wanted to fix that, so we created HeartCount – a tool that measures employee happiness weekly with very few but very relevant questions so that the organization can follow up immediately on any issues.

It’s incredibly simple:

  • Every Friday all employees get an email with 3 questions about their week.
  • They reply to those questions directly in the email. No login, no apps, no additional hassles.
  • Employees see immediate results of their input and management/HR can immediately access the data and act on any problems or wins right away.

Learn all about HeartCount and sign up for a demo here.

Disclaimer: I am a cofounder/co-owner of HeartCount and the one who came up with the idea for it, based on all the frustrations I noticed with the “regular” way of measuring satisfaction.

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Meet the newest certified Chief Happiness Officers

Our latest Chief Happiness Officer Academy was a huge hit with 23 engaged participants from 14 countries who are now ready to go out and make workplaces awesome.

We were completely blown away by how engaged and passionate the group was and how open they were about sharing questions, stories and experiences.

We had a great time going through the latest research and best practices on happiness at work. We also had a fantastic visit to Irma, where their CEO Sřren Steffensen gave a talk on their happy culture.

If you’re interested, the next CHO Academy is in December – read all about it and sign up here.

Here are some of my favorite pics from this Academy.

Wall of win at IKEA

Last week I did a workshop on “Leading With Happiness” for all the managers at an IKEA warehouse in Copenhagen and I have to say that it was an absolute pleasure. Like any other company, IKEA is facing many challenges and changes but this international group of 40 managers were clearly completely on board with the whole idea of happiness at work.

And while I was there, I stumbled on their wall of win – an entire wall of positive customer feedback, naming specific IKEA employees who’ve gone above and beyond.

What a simple but great way to celebrate your employees’ good work.

Free webinar June 17: The best (and worst) ways to measure happiness at work + introducing Heartcount

Most companies conduct regular job satisfaction surveys, but they often don’t work very well and fail to deliver tangible improvements to employees’ perception of their workplace.

This leads to increased unhappiness among employees and from there to lower productivity and higher employee turnover.

In this free webinar we will cover:

  • Why traditional job satisfaction surveys often fail
  • Why you absolutely should measure happiness at work
  • Better ways to measure happiness at work – ie. more often, more relevant and more valuable
  • Share specific experiences from a company that tried it
  • A very brief introduction to Heartcount – a unique new tool for measuring happiness at work

The webinar is on June 17 from 1:00 pm-1:45 pm Copenhagen time and it’s of course free. Sign up here.

This Danish CEO did something AWESOME for his staff at Christmas

Sřren Steffensen, The CEO of Danish supermarket chain Irma, has a simple philosophy: The employees come first.

He also knows that Christmas is the busiest time of year for his people, so he is currently on a tour where he and his top leaders visit all 80 stores to meet the staff, drum up some energy and personally hand out Christmas presents to their people.

What a great thing for a top executive to take time to do, to show people that they’re valued.

The above pic is from one of the Copenhagen stores, where he found the actual, genuine, real Santa Claus behind the register :)

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Book review: Chief Joy Officer by Richard Sheridan

I was incredibly fortunate to get an advance copy of this amazing book and reading it brought me nothing but (yes!) joy.

It’s a fun and accessible read, but beyond that Rich’s book is also a clear call to leaders everywhere to transform their leadership so that it promotes happiness and joy rather than fear and frustration.

But my favorite thing about this book is absolutely that Rich tells you exactly how lead with joy – and that none of it is rocket science.

And you can take Rich’s advice on this – he’s done it himself and made Menlo Innovations a tremendously happy workplace, as I learned for myself when I visited it a while back:

Read more and buy the book here.

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