Category Archives: Happy companies

Harness the power of a positive mission – my interview with Ynzo van Zanten

Can a company do good in the world AND achieve profits and growth at the same time?

Tony’s Chocolonely is proof that this is not only possible, it’s good for employees, consumers, the bottom line and the world.

I could not be happier with how this Heartcount webinar went – Ynzo is such a great evangelist for a good cause.

Learn from Ynzo van Zanten exactly how your company can harness the power of a positive mission. You can also learn about Tony’s baby bonus – I’d never heard of that idea before and it’s AWESOME!

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Free webinar: Harness the Power of a Positive Mission

What do you think is a chocolate company’s mission? To make your day with a chocolate bar? Not just that. Tony’s Chocolonely is a chocolate company that makes the world better by improving their workplace. This was enough reason for us to ask their Choco Evangelist, Ynzo van Zanten to share their story at the next Heartcount webinar.

Join us on May 26 from 4:00 – 4:45 pm CEST and hear exactly how Tony’s Chocolonely improves their business results and make the world better at the same time.

What Is Special about Tony’s Chocolonely?

Tony’s Chocolonely isn’t an average chocolate company, but a chocolate company with a huge mission – to end modern slavery and exploitation in the cocoa industry. With amazing chocolate recipes, they set the example and show that chocolate can be made in a more responsible way – in taste and packaging, through long-term relationships with cocoa farmers, and the way they handle an open and transparent value chain. You can find more about Tony’s Chocolonely activities from their Choco Evangelist, Ynzo van Zanten at our webinar.

If you are looking for new ways to create an even better company culture, don’t miss a chance to be inspired by Ynzo at our next webinar, “Harness the power of a positive mission”.

Sign up right here.

How to create a happy workplace in ANY industry

Whenever we talk about happy workplaces, a lot of the conversation tends to be about big US corporations with huge budgets like Google, Zappos or Southwest Airlines.

But happiness is possible in (nearly) any industry and in any country.

That’s why I was so excited to talk to Nicolás González Restrepo for our latest Heartcount webinar and learn how the company Contento BPS S.A in Colombia creates a happy culture for their 2,000 people – even in a Latin American machismo culture and even though their main business is as a call center for debt collections.

Learn how they created a great culture and how it helped improve absenteeism, employer brand and financial results.

And if they can do it, what’s your company’s excuse? :)

Free Webinar: Create a happy workplace in ANY industry

Everyone who cares about workplace happiness has heard about Google, Zappos and Southwest Airlines.

But have you ever heard of the call center Contento in Colombia? I hadn’t until I spoke at a conference in Chile and met the awesome Nicolas Gonzalez Restrepo and heard what a great culture he’s helped create for the 2,000 people who work there.

So join our next free Heartcount webinar on April 22nd and learn how you can create a happy culture – even if your company is not a rich US corporation with a huge budget.

Sign up right here.

How CEO Garry Ridge keeps the WD-40 organization happy in spite of COVID-19

How does an organisation get through a huge crisis like COVID-19 safely and happily?

Garry Ridge is company Chairman and CEO at world-famous brand WD-40. I bet you have a can of WD-40 somewhere in your home! He is also a leader who has spent his career creating a culture where people can be happy and do great work together.

In this webinar, he shares how he does that and how he has lead WD-40 through tough times like the COVID-19 crisis.

Video: How to keep your workplace happy despite COVID-19

The COVID-19 pandemic has shaken workplaces in so many ways. Remote work, social distancing, and staying home is the new normal. Companies are affected, and many of them switched to “survival mode”, trying to keep their business afloat.

In the video above I talk to to visionary CEOs about how they handled the COVID-19 crisis and how to maintain your company culture and keep your employees happy in spite of COVID-19:

If you want more information on Menlo Innovation you should read Rich’s book Joy Inc. Sasa hasn’t written a book yet, but he mentions using Heartcount to measure workplace happiness and check in with employees and you can read all about it here. You can even try it free for 3 months in your organization.

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The BEST way to measure employee happiness

Measuring happiness at work is a great idea and every workplace should do it because:

  • It shows employees you care about them
  • It identifies problem areas and strong points in your culture
  • It shows you what exactly to do to make employees happier and more productive

In short, if you’re not effectively and reliably measuring happiness at work, you’re missing out on one of the most effective tools to create a happier culture.

Sadly, the way most organizations do it just doesn’t work, because they measure too rarely (typically once a year) with too many questions and fail to follow up on results quickly.

We desperately wanted to fix that, so we created HeartCount – a tool that measures employee happiness weekly with very few but very relevant questions so that the organization can follow up immediately on any issues.

It’s incredibly simple:

  • Every Friday all employees get an email with 3 questions about their week.
  • They reply to those questions directly in the email. No login, no apps, no additional hassles.
  • Employees see immediate results of their input and management/HR can immediately access the data and act on any problems or wins right away.

Learn all about HeartCount and sign up for a demo here.

Disclaimer: I am a cofounder/co-owner of HeartCount and the one who came up with the idea for it, based on all the frustrations I noticed with the “regular” way of measuring satisfaction.

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Meet the newest certified Chief Happiness Officers

Our latest Chief Happiness Officer Academy was a huge hit with 23 engaged participants from 14 countries who are now ready to go out and make workplaces awesome.

We were completely blown away by how engaged and passionate the group was and how open they were about sharing questions, stories and experiences.

We had a great time going through the latest research and best practices on happiness at work. We also had a fantastic visit to Irma, where their CEO Sřren Steffensen gave a talk on their happy culture.

If you’re interested, the next CHO Academy is in December – read all about it and sign up here.

Here are some of my favorite pics from this Academy.

Wall of win at IKEA

Last week I did a workshop on “Leading With Happiness” for all the managers at an IKEA warehouse in Copenhagen and I have to say that it was an absolute pleasure. Like any other company, IKEA is facing many challenges and changes but this international group of 40 managers were clearly completely on board with the whole idea of happiness at work.

And while I was there, I stumbled on their wall of win – an entire wall of positive customer feedback, naming specific IKEA employees who’ve gone above and beyond.

What a simple but great way to celebrate your employees’ good work.