The Chief Happiness Officer Blog

Category: Happy At Work

How to be happy at work

  • Book review: Appreciative Inquiry Handbook

    If you’re interested in Appreciative Inquiry (AI), the Appreciative Inquiry Handbook by David L. Cooperrider, Diana Whitney and Jacqueline M. Starvos is the book to read, because:
    * It’s edited by the foremost AI people on the planet
    * It’s relevant to every level of AI user from novice to expert
    * It covers both the theory and the practice of AI
    * It’s clear, readable and very thorough
    * You can read it as a book or use it as the ultimate AI reference

    If you don’t know AI already, you should consider looking into it – it’s one of the two most important tools I know of for creating positive organizational change (the other being Open Space Technology).

    There’s more on AI here and here.

  • Book review: Catch!

    Almost anybody who works with HR, organizational development, motivation or similar areas has heard of the Pike Place Fish Market. This is basically a fish shop, that one day decided to be world famous. As the owner tells it:
    The first step for us at Pike Place Fish was to decide who we wanted to be. In the words of John Yokoyama:?In one of our early Pike Place Fish meetings with Jim (our coach from bizFutures), we began an inquiry into “who do we want to be? We wanted to create a new future for ourselves. One of the young kids working for me said, ?Hey! Let’s be World Famous!? At first I thought, ?World Famous?what a stupid thing to say!? But the more we talked about it, the more we all got excited about being World Famous. So we committed to it. We added ?World Famous? to our logo and had it printed on our shipping boxes.

    This got picked up by some consultants, who created the Fish! concept, including a video and a series of books. But now, the Pike Place Fishmongers have told their own story in their own words, in the book Catch!: A Fishmonger’s Guide to Greatness by Cyndi Crother. And their version ain’t bad either.
    (more…)

  • Doing nothing

    From Quitting the Paint Factory, a beautiful essay by Mark Slouka, from the November 2004 issue of Harpers Magazine.

    When I was young, my parents read me Aesop’s fable of “The Ant and the Grasshopper,” wherein, as everyone knows, the grasshopper spends the summer making music in the sun while the ant toils with his fellow formicidae. Inevitably, winter comes, as winters will, and the grasshopper, who hasn’t planned ahead and who doesn’t know what a 401K is, has run out of luck. When he shows up at the ants’ door, carrying his fiddle, the ant asks him what he was doing all year: “I was singing, if you please,” the grasshopper replies, or something to that effect. “You were singing?” says the ant. “Well, then, go and sing.” And perhaps because I sensed, even then, that fate would someday find me holding a violin or a manuscript at the door of the ants, my antennae frozen and my hills overdue, I confounded both Aesop and my well-meaning parents, and bore away the wrong moral. That summer, many a wind-blown grasshopper was saved from the pond, and many an anthill inundated under the golden rain of my pee.

    Via Boingboing.

  • Book review: Microserfs

    In Microserfs by Douglas Coupland, a bunch of geeks working at Microsoft (hence the title of the book), decide to change their predictable, stable, profitable yet somehow unfulfilling lives in Seattle for a leap into the unknown, starting their own company in California.

    Some things remain the same: They still work way too much. They’re still geeks. They still obsess about small things, as geeks do. But something starts to change. They get lives. The fundamental isolation made possible by the corporate lifestyle at Microsoft is replaced by confusion, frustration, identity crisis, dating disasters, jealousy – but also by friendship, community, loyalty, trust and most of all love.
    (more…)

  • Book review: The corrosion of character

    I disagree with almost everything in Richard Sennett’s book The corrosion of character, and I still think it’s hugely important and very much worth reading. Confused? Read on.

    Sennett looks at the working conditions in the new flexible economy, and he sees a lot of problems. People no longer work at the same company or the same job for long stretches of time. They switch jobs or switch teams or change fields or even become consultants :o). There’s no predictability, no long-term commitment, no long-term relations with co-workers and bosses, no loyalty, more confusion, etc. Most of all, the new work environment makes it more difficult to find and maintain a narrative of your work life. Previously, when people could focus on their careers, you had that as a measure and as the backbone for that narrative. Today, where the fixed path of a career has been replaced with a crazy quilt of job changes that can be up, down, sideways or just plain jumps-into-the-unknown it becomes much more difficult to find meaning and to find yourself in your work.
    (more…)

  • There is no work-life balance

    LiNE Zine has an interview with Lotte Bailyn of MIT, who is:

    …working with organizations of various kinds to look at the way they do their work. We look at things like their work practices, their work structure, the cultural assumptions surrounding who’s a good worker, and how they evaluate performance. With them we work to rethink those aspects in such a way that employees are able to live up to their highest potential in their work, and are also able to integrate their work with their personal lives. That is what we call the dual agenda.

    That’s interesting work, and one of the most interesting things is that they specifically DO NOT talk about work-life balance, a term I find misleading.

    We specifically do not use the term “balance” because it connotes that these two domains in people’s lives have to be equal; that it’s a balance scale – hence if one goes up, the other goes down. The underlying premise of our work is that this need not necessarily be so. We talk about “the integration of work and personal life” to show that work is also part of life. The term “work-life” implies that somehow the two are different, and of course they are not. Work is obviously an important part of life but shouldn’t be the only part.

    That’s a very good point. Actually, I’d take it one step further. Looking at my own life, I certainly don’t see a work life and a private life. I just see one life, mine, being expressed in different aspects. And these aspects are so mixed and so mutually dependent, that it makes no sense to attempt to separate them. They are already as integrated as they can be, and there seems to be no time where I am 100% at work or 100% off work. I’m always just me, living my life. And it feels good.

  • IT policies at Semco

    I’ve gotta hit you with one more quote from CIO Insight’s brilliant interview with Ricardo Semler. This one’s about IT policies:

    One of the things I’ve noticed with this security issue is that IT people want to make sure that their systems are intact, private, confidential “blah, blah, blah” but they think nothing whatsoever of invading the e-mail privacy of their own employees. That’s very interesting to me, because it’s not only a double standard, but a violation of constitutional rights. Companies have taken the blind assumption that because the system is theirs, then anything that people do on it has to be available to them. I think it’s a very hypocritical mode, and it deals with fundamental freedom issues that I don’t think people have completely thought through.

    …And what’s most interesting is that we searched far and wide for anybody who could tell us what kind of software or system could be installed on our [server] that would make it impossible for our own IT people to spy on people’s e-mail. We did not find one. We had to customize one.

    Imagine that: A company that actually goes out of it’s way to ENSURE that employees’ emails stay private. That is an immensely powerful statement of faith in people.

  • Common sense at Semco

    CIO insight has a truly excellent interview with Ricardo Semler, the CEO of Semco. Here’s my favourite bit from the interview:

    When you want somebody hired, let’s say it’s for a leadership position of some kind, you go to the system and you advertise that you think someone is needed. Then on a given day – say, Wednesday at 4 o’clock, meeting room 11 – you say we’re going to discuss this, whoever’s interested. Because of the fundamental tenet that we don’t want anyone involved in anything that they really don’t want to do, all of our meetings are on a voluntary basis, meaning that the meetings are known, and then whoever is interested can and will show up, and should also leave the moment they become uninterested. It is a bit unnerving to watch these things, because people come in, plunk their things down, and then 15 minutes later somebody else says “Bye bye, see you.” But the fact is that whoever is left there has a stake in the decision being made, and the decision is final in the sense that it’s going to be implemented after the meeting.

    All meetings are voluntary. How cool is that? Read the interview, it’s great! Also, for those of us who know Open Space Technology: That’s the law of two feet right there!

  • The happy leader

    What is it that the best leaders do that gives them their results? How do great leaders motivate and inspire? Why do they do it?

    I’m convinced, that it’s very simple: The best leader is the happy leader. One who sets the happiness of himself and his people above anything else. There are many examples of such leaders, and we’ve written an article about The Happy Leader that describes a few cases both in Denmark and internationally. The article also contains specific tips on how to get the same results for yourself.

    The article is only available in danish, but if there’s demand for it, I’ll translate it into english.

  • You’re fired – you lucky dog

    The NY Times has an interesting article about people who discover, that being fired from their job was the best thing that ever happened to them.

    “Even though I had to sell everything I ever owned and didn’t have any income to support my son, I was suddenly free and happy,”

    I agree. Looking back on my life, I have to say that every major change I’ve made or lived through (even the ones that seemed traumatic at the time) have been changes for the better. Not that I’ve ever actually been fired – I’ve always managed to walk away from jobs I didn’t like any more on my own :o)