Category Archives: Happy At Work

How to be happy at work

How to create a happy workplace in ANY industry

Whenever we talk about happy workplaces, a lot of the conversation tends to be about big US corporations with huge budgets like Google, Zappos or Southwest Airlines.

But happiness is possible in (nearly) any industry and in any country.

That’s why I was so excited to talk to Nicolás González Restrepo for our latest Heartcount webinar and learn how the company Contento BPS S.A in Colombia creates a happy culture for their 2,000 people – even in a Latin American machismo culture and even though their main business is as a call center for debt collections.

Learn how they created a great culture and how it helped improve absenteeism, employer brand and financial results.

And if they can do it, what’s your company’s excuse? :)

Free Webinar: Create a happy workplace in ANY industry

Everyone who cares about workplace happiness has heard about Google, Zappos and Southwest Airlines.

But have you ever heard of the call center Contento in Colombia? I hadn’t until I spoke at a conference in Chile and met the awesome Nicolas Gonzalez Restrepo and heard what a great culture he’s helped create for the 2,000 people who work there.

So join our next free Heartcount webinar on April 22nd and learn how you can create a happy culture – even if your company is not a rich US corporation with a huge budget.

Sign up right here.

I QUIT! How you get out of a bad job before it’s too late.

Some people want you to believe that quitting is weak and for losers. They’re lying and we need to normalize leaving jobs that are not good for us.

In this video we take a deep look at what happens when you’re unhappy at work, how you can know it’s time to quit and how you can support others who need to get away from a bad job.

Content:

(00:00​) 1: Frogs aren’t idiots
(01:01​) 2: Introduction to quitting
(
03:45) 3: How hating your job hurts you
(
06:56) 4: Exposing the anti-quitting propaganda
(
18:05) 5: The excuses people make for not quitting
(
27:23) 6: Should you quit?
(
32:47) 7: 21 perfectly valid reasons for quitting
(
40:21) 8: What if you can’t quit
(
46:24) 9: How to quit
(
47:39) 10: Should you always find a new job first before you quit?
(
49:42) 11: We should celebrate quitters
(
59:22) 12: I quit!

References, articles and books from the video

Boiling frog experiment video

Boiling frog myth

Relationship between a bad job and poor health

A bad jobs affect sleep

A bad job makes you gain weight

A bad job hurts mental health

Unhappy workers are less productive

Japanese runner breaks leg

Effective propaganda exploits existing biases

Ambiguity effect

The status quo bias

Loss aversion

The endowment effect

Successful Stanford dropouts

Emotional contagion

How Herbalife and other MLMs scam people

The No Asshole Rule – excellent book by Bob Sutton

Turing pharmaceuticals raised prices

Hope theory

Stories from people who quit without first finding a new jobs

Apprentice car mechanic commits suicide after being bullied

Steve Ballmer throws a chair

The most basic freedom is the freedom to quit

The true cost of employee turnover

Bosses try to predict who will quit

Related posts

 

Free Webinar March 25: Work after COVID

What should your workplace learn from COVID-19?

As the world is getting to grips with COVID-19, it’s time to look forward. Will we just go back to our old work habits or are there things we can learn from the pandemic to make our workplaces better, happier, safer and more productive?

In this Heartcount webinar I’ll talk to Rich Sheridan, CEO and Chief Storyteller of Menlo Innovation and the author of Joy Inc and Chief Joy Officer. We’ll hear about what Rich’s company Menlo Innovations learned from the pandemic and share some insights from other great organizations.

Sign up here.

The Cult Of Overwork

60-hour workweeks (or more!) kill people. That seems bad and we should probably stop it. In this video I explain how we get back to or even below 40 hours of work a week.

References from the videos

CNN’s article on “The Secrets Of Greatness.

Jack Ma and the 996 Rule.

Working hours in different countries.

The first org chart.

The Overworked American: The Unexpected Decline of Leisure, by Juliet B. Schor.

The Industrial Revolution In Manchester.

Rutger Bregmann: Utopia For Realists.

Tom Markert: You Can’t Win A Fight With Your Boss.

HBR: Long Hours Backfire For People And For Companies.

Long working hours hurt cognitive performance.

John Pencavel: Productivity for WW1 Munitions Workers.

Overtime in game developers doesn’t work.

Why Crunch Mode doesn’t work.

Negative Health Effects Of Overwork.

Very few people can get by on less than 7 hours of sleep.

Gender bias in overwork cultures.

Men pretend to work 80-hours weeks.

What’s really holding women Back.

People overestimate their working hours.

People underestimate health risks of overwork.

Yvon Chouinard’s work days.

Fred Gratzon: The Lazy Way To Success.

Henrik Rosendahl’s work days.

There are some career benefits to overwork.

Interview with Rich Sheridan at Menlo.

Richard Sheridan: Joy Inc.

Knowledge Workers Are More Productive From Home.

Longer school days do not lead to better academic outcomes.

Homework does not help students.

Malcolm Gladwell’s 10,000-hour rule debunked again.

Hazing reinforces hierarchy, conformity and discipline.

Benjamin Hunnicutt: Kellogg’s Six-Hour Day.

European Union – right to disconnect law.

Universal Basic Income Explained.

Valve’s employee handbook.

US workers don’t take all their vacation days.

30-hour work week at Toyota Center Gothenburg.

 

Trump or Biden – who’s the better boss?

We all know how their policies differ, but how are Trump and Biden different as bosses? And who would you rather work for?

References from the video:

Alfie Kohn – “No Contest : The Case Against Competition”

Philip Rucker and Carol Loennig – “A Very Stable Genius: Donald J. Trump’s Testing of America”

Npr interview with Philip Rucker and Carol Loennig

Biden swears in staff

Lindsey Graham on Joe Biden

 

Free webinar: How to build a better business (and a better country) with happiness

Mush Panjwani is on a mission to serve great coffee AND make his home country of Pakistan better. His company, Coffee Wagera, has 5 cafés around Karachi and is expanding rapidly but the coolest thing is how Mush does all of this with a focus on culture, happiness and positive impact.

Here are just a few of Mush’s pioneering ideas:

  • Inclusive hiring – All ages, all genders.
  • Empowering women – Snacks served in the stores are made and supplied by female home chefs.
  • Happiness training – For all employees.

There is so much more. Join this free webinar and learn from a truly inspiring leader what it takes to build a business from the bottom up that is based on happiness and positive impact.

Meet us online on September 30, 4 P.M. CEST!

Sign up right here.

How CEO Garry Ridge keeps the WD-40 organization happy in spite of COVID-19

How does an organisation get through a huge crisis like COVID-19 safely and happily?

Garry Ridge is company Chairman and CEO at world-famous brand WD-40. I bet you have a can of WD-40 somewhere in your home! He is also a leader who has spent his career creating a culture where people can be happy and do great work together.

In this webinar, he shares how he does that and how he has lead WD-40 through tough times like the COVID-19 crisis.

I’m leaving Woohoo Inc

I started Woohoo Inc back in 2003 so we have been spreading happiness at work for over 16 years. Our keynotesworkshops, articles, conferences, videos and books (download them for free) have reached millions of people all over the world.

But something is wrong. For the last couple of years I have been unhappy at work and that won’t really do for someone in my business :)

It’s hard to pinpoint exactly why work stopped being fun for me, but here are three reasons that have played a role:

  • There are too many people in this field who attract attention by saying either platitudes or unverifiable nonsense. For instance, some recent bestselling books have claimed that positive feedback is bad for you, that we should resist growth and development, that we should ignore emotions at work or that work should be duty – not passion. It’s frustrating to have to refute dumb claims like this over and over again.
  • For a long time business has been steady and we’ve been doing the same kind of work. I usually have more fun developing new projects rather than managing existing ones. This just doesn’t tickle my entrepreneurial funny bone.
  • My previous longest stint in the same job was 5 years, so this has been 3 times as long. Maybe 16 years doing the same thing is simply enough for me.

Simply put, it’s time for me to take my own medicine. I took 6 months off (starting January 1st) to get some distance and think about my future and that helped me come to a decision: I am leaving the field and will no longer do speeches or workshops about happiness at work.

I still believe that this field is incredibly important. Workplaces and employees face huge problems, not the least of which is COVID-19, and still need inspiration and tools to create and maintain happiness at work.

Fortunately we have built a fantastic international partner network over the last 3 years who have all been trained in our methods and  who are doing amazing work around the world. They are ready to step in while we’re gone.

So if you’re looking for a speaker or consultant to come in and make your organization happier and more profitable, don’t hesitate for a second to book any of them.

In Denmark, Arlette Bentzen will carry on our work – she is awesome and you should book her for a speech or workshop.

I will still be involved with Heartcount, because it is the best tool currently available for measuring employee happiness.

Apart from that, I have no idea what’s next for me. I’m waiting for inspiration to strike me. If you have any ideas or suggestion for what I would be awesome at, let me know :)