“The Customer Is Always Right” is wrong. Here’s why.
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Category Archives: Happy At Work
How to be happy at work
Profits or PeopleWhat Should Leaders Focus on First?
https://www.youtube.com/watch?v=4CKi6r1KSkQ
Profits or People—What Should Leaders Focus on First?
Both are important but in this Heartcount video I argue that a leader's most important skill is to create good relationships with their employees.
That's how you get great results!
3 ways to improve your employees’ attitudes towards the company
https://www.youtube.com/watch?v=nvxc_OdTlKs
The attitude employees have towards the company is incredibly important.
In this video I talk about why it matters and how to improve employees' attitudes towards the organization and the huge role the CEO and upper management plays in this.
The Great Resignation is here – 4 tips for workplaces
https://www.youtube.com/watch?v=TUQpwyxyRbg
According to research an unprecedented number of employees are planning to leave their jobs in the near future and companies are going to have to deal with this or face losing all of their best people.
In this video I share:
- Why The Great Resignation is actually GOOD news
- 3 mistakes companies must avoid
- 4 tips … Continue Reading ››
Quit for the climate
Global warming is an existential threat to all humanity and corporations emit the vast majority of manmade greenhouse gases.
If you currently work for a company that does not urgently strive to become carbon neutral in a very short time frame, you have two choices:
- Do everything you can to make that organization carbon neutral
- If they won't, … Continue Reading ››
A message to all recruiters
I posted this on LinkedIn where it got a lot of attention. Recruitment is broken and we should fix it.
Free webinar June 24: How to be a successful workplace happiness consultant
More and more workplaces are realizing that workplace happiness matters - A LOT. They know that happy employees do better work, get sick less often and stay with the company longer. Simply put, they've seen that happy companies make more money.
And a lot of these companies … Continue Reading ›› My 5 favorite books on the research into happy workplaces
https://www.youtube.com/watch?v=2MLRoL1llFk
I have read literally hundreds of books on studies and research into great workplaces. Here I present my 5 favorite ones and what their main insights are.
Harness the power of a positive mission – my interview with Ynzo van Zanten
https://www.youtube.com/watch?v=xb4y8Z49UT0
Can a company do good in the world AND achieve profits and growth at the same time?
Tony's Chocolonely is proof that this is not only possible, it's good for employees, consumers, the bottom line and the world.
I could not be happier with how this Heartcount webinar went - Ynzo is such a great evangelist … Continue Reading ››
Free webinar: Harness the Power of a Positive Mission
What do you think is a chocolate company's mission? To make your day with a chocolate bar? Not just that. Tony’s Chocolonely is a chocolate company that makes the world better by improving their workplace. This was enough reason for us to ask their Choco Evangelist, … Continue Reading ››