What makes Zappos a happy workplace?

I’ve previously written about US online retailer Zappos and what makes them such a happy workplace. In this video I talk to their Director of HR Hollie Delaney and Jamie Naughton who is Speaker of the House and we especially focus on the Zappos culture which permeates every aspect of running the company. I also … Continue reading What makes Zappos a happy workplace?

How to create a happy workplace in ANY industry

Whenever we talk about happy workplaces, a lot of the conversation tends to be about big US corporations with huge budgets like Google, Zappos or Southwest Airlines. But happiness is possible in (nearly) any industry and in any country. That’s why I was so excited to talk to Nicolás González Restrepo for our latest Heartcount … Continue reading How to create a happy workplace in ANY industry

Free Webinar: Create a happy workplace in ANY industry

Everyone who cares about workplace happiness has heard about Google, Zappos and Southwest Airlines. But have you ever heard of the call center Contento in Colombia? I hadn’t until I spoke at a conference in Chile and met the awesome Nicolas Gonzalez Restrepo and heard what a great culture he’s helped create for the 2,000 … Continue reading Free Webinar: Create a happy workplace in ANY industry

5 reasons why Danish workers are the happiest in the world

You will often see Denmark listed as one of the “happiest countries on the planet.” Interestingly Danes are not only happy at home, they’re also happy at work and according to most studies of worker satisfaction among nations, the happiest employees in the world are in Denmark. Here’s just one data point: Gallup found that … Continue reading 5 reasons why Danish workers are the happiest in the world

Why Ping-Pong Tables Wont Make Your Employees Happy – And What Will

In this animated interview Olivier Larvoir and I talk about: Which company recently installed a slide in the office to make it a ‘happier’ place to work (#facepalm) Why your employees don’t want free coffee, ping pong tables and away days – and what they DO want How to attract the best talent without writing … Continue reading Why Ping-Pong Tables Wont Make Your Employees Happy – And What Will

Being great at your work vs. feeling great about your work

If we want to be happy in our jobs, we need to be good at our jobs. We human beings have a basic need to know that we contribute, create value and can make a difference and effect change in our environment. That’s why doing a good a job feels amazing. It gives us feelings like pride, accomplishment, fulfilment, growth and worth. On the … Continue reading Being great at your work vs. feeling great about your work

I loved Whiplash. But does success really come from suffering?

I just saw Whiplash and it is not only a great movie but also the perfect example of the “success through suffering” narrative that permeates the modern world in general and the US especially. In this movie a young jazz drumming prodigy is tortured relentlessly by his sadistic teacher and the extreme mental and physical pain he … Continue reading I loved Whiplash. But does success really come from suffering?