While going through my bookmarks, I came across this article, where Dee Hock, the founder of VISA, explains his ideas of chaordic organization and leaderhip.
Here’s a sample from the article, that talks about when organizations achieve peak performance:
Every choreographer, conductor, and coach — or for that matter, corporation president — has tried to distill the essence of such performance. Countless others have tried to explain and produce a mechanistic, measurably controlled process that will cause the phenomenon. It has never been done and it never will be. It is easily observed, universally admired, and occasionally experienced. It happens, but cannot be deliberately done. It is rarely long sustained but can be repeated. It arises from the relationships and interaction of those from which it is composed. Some organizations seem consistently able to do so, just as some leaders seem able to cause it to happen with consistency, even within different organizations.
If this speaks to you, then you need to read Dee Hocks book “birth of the chaordic age”.