Saying sorry when you are is one of the most fundamental and important personal skills there is. A well-timed, well-phrased apology can get you out of a lot of trouble – and conversely, withholding and apology when one is due can poison almost any relationship.

In The One Minute Apology: A Powerful Way to Make Things Better Ken Blanchard and Margaret McBride tell a story of positive change promoted by just such an appropriate apology. And of course along the way they outline the principles of good vs. bad apologies.

And it’s powerful advice. Apologizing means you take responsibility for your actions. It displays confidence, responsibility and maturity. It also lets you move on from a sticky situation that might otherwise trap you and others for a long time.

So here’s my challenge to you: What apology have you been postponing? Think of one, and go apologize now :o)