-
Some interesting customer feedback
After every talk I give, I ask the organizer to rate us. Here’s the most recent rating from a talk I gave last week.
This is why I get up in the morning – it’s for the chance to spread some concepts and tools that make workplaces happier! It makes me really proud when the message resonates with both employees and leadership.
-
All Remote Work Haters Ignore One Crucial Point
Jamie Dimon became the latest billionaire to CEO to rail against remote work and seek to force employees back into the office full time.
He went on an angry rant in a JPMorgan Chase town hall meeting where he claimed that being together in the office is the ONLY way to be creative and productive because there you can communicate and collaborate in person.
He also rejected a petition signed by thousands of his employees looking to preserve hybrid work, saying that he didn’t care how many people signed it and adding this:
Now, you have a choice. You don’t have to work at JP Morgan. So the people of you who don’t want to work at the company, that’s fine with me. I’m not mad at you. Don’t be mad at me. It’s a free country.
But here’s what Jamie’s ignoring: While there are definitely some advantages to in-office work he’s completely forgetting that even when employees are physically present in the office, most coordination and collaboration still happens over virtual channels like email, chat, phone calls, discord, slack, zoom or whatever.
You don’t go to a coworker’s desk and interrupt their workflow every time you need help with something. You don’t call a meeting every time you have a question. You don’t go to your manager’s office every time you need to make a decision. Or at least, I really, really hope you don’t!
So when some people rail against remote work arguing that there’s just no way people can collaborate well and be productive, they’re completely ignoring just how virtual the physical office already is.
The most hilarious part of Dimon’s rant is that he has since apologized for it. Not for maligning his remote workers. Not for claiming that they’re all slacking when they work from home. No – he apologized for cursing.
Jamie, Jamie, Jamie… the problem was not you dropping some F-bombs. The problem was your complete inability to trust your employees and to recognize that there are more ways of working effectively than just yours.
-
The Chief Happiness Officer Academy Is Back!
Do you want to become a Certified Chief Happiness Officer?
After a long hiatus we are now back with two dates for our most in-depth 3-day training taught by the world’s leading expert and first Chief Happiness Officer.
Join us in Copenhagen (one of the nicest and most livable cities in the world) and get all the tools you need to create happier workplaces.
This training is for:
- External consultants who want to build a business delivering happiness trainings to clients
- HR staff, managers and internal facilitators who want to get the knowledge and tools to make their organization happier
-
Book Review: Any Dumbass Can Do It by Garry Ridge
What does it say about me that out of the (literally) hundreds of business books I’ve read, two of my all-time favorites have the word “ass” in the title?
Do I just have a juvenile sense of humor? Do I tend to enjoy profanity? Do I like it when people are brave enough to stick out from the crowd? Guilty on all counts!
Almost 20 years ago Stanford professor Bob Sutton wrote “The No Asshole Rule” and in March Garry Ridge’s new book “Any Dumbass Can Do It” is coming out and I was lucky enough to get to read an advance copy.
In some ways these two books are polar opposites. The No Asshole rule looks at bad management from a research-based perspective and reveals all the ways toxic bosses hurt us and gives tips on how to deal with them.
“Any Dumbass Can Do It” on the other hand is a practical real-life guide to how to be a good leader from a man who has done it himself for decades with spectacular results.
Garry was CEO and president of WD-40 Company for over 25 years, and is also an adjunct professor at the University of San Diego, where he teaches the principles and practices of corporate culture in the Master of Science in Executive Leadership program.
I probably don’t need to talk too much about the company. I’m willing to bet that somewhere in your home there is a blue and yellow can of WD-40 – I know exactly where mine is! But with Garry at the helm it grew to a multibillion-dollar company while maintaining a culture where 97% of employees say they love to work.
I have a special insight when reviewing this book because I have seen the results first hand. Garry and I first met 20 years ago and have since then spoken at the same events many times. I invited him to speak at one of my conferences and he brought me in to present to his leadership class. I also got to tour the WD-40 facilities and see for myself all of the amazing initiatives that build and sustain their culture.
Watch Garry’s amazing speech at my conference.
When you read “Any Dumbass Can Do It” (and you absolutely should) you will get access to so many of Garry’s ideas and tools that you can apply in your own leadership. He has been there and generously shares exactly how you can do it for yourself. You’ll get ideas both for building a better culture in your own organization and for how to connect better to your customers’ needs and build an inspiring external brand.
All of these ideas are gold but for me, the deepest value of this book comes from its most foundational message: That we are all just here in this world to make each other happy and if we can build a business based on that, then employees will be happier and the company will be much more successful.
It’s a rare business book that explicitly uses the H-word (Happy) but in this book it shines through every page. The book is also highly readable and at times hilarious, which only makes me like it even more.
The management guru Warren Bennis once said this:
The most dangerous leadership myth is that leaders are born — that there is a genetic factor to leadership. This myth asserts that people simply either have certain charismatic qualities or not.
That’s nonsense; in fact, the opposite is true. Leaders are made rather than born.
I could not agree more. Any leader willing to put in the effort can turn their organization into a happy and successful culture. And using all the many many fantastic tips in Garry’s book means that even a dumbass can do it.
The book comes out in March 2025 and you can preorder it here.
-
The 5 Worst Kinds Of Career Advice
I just made a new video!!! There is SO MUCH bad career advice out there. If you listen to it, it can hurt your health, your productivity and, ironically, even your career.
Learn to recognize the 5 worst kinds of people who peddle this nonsense and why they are so spectacularly wrong.
-
How Companies Keep Getting Motivation All Wrong
All companies want their employees to be motivated but traditional tools like rewards and punishment just don’t work very well. In fact, they usually backfire. So how do we REALLY motivate employees?In my latest webinar I revealed exactly how to effectively and sustainably motivate employees according to research. You can watch the whole thing right here. -
Research Reveals The Surprising Links Between Compensation And Happiness
How exactly does compensation affect employee happiness? I covered that in my latest webinar… where I also proposed something HIGHLY controversial 😲
Watch the full webinar and get my slides and other materials here.
-
10 proven tips for creating positive workplace relationships
Companies tend to massively undervalue the importance of good workplace relationships. That’s a mistake because the research clearly shows that organizations that foster good relationships get better results, because people like each other, trust each other, work better together and communicate better.
Watch my latest webinar and get 10 tips for how to avoid this and how to keep all your happiness initiatives going strong. Content includes:
- The most relevant research on workplace relationships
- All the business advantages of good workplace relations
- How to create and maintain them – including what both executives, managers and employees can do
- Great examples from some of the world’s happiest workplaces
Watch the webinar now – you can also get my slides and additional links and materials.
-
How Always Being Busy KILLS Productivity – And 5 Ways To Avoid It
It feels like everybody is always busy at work these days.
Many workplaces keep putting their employees under massive time pressure. This happens when:
- Employees are routinely expected to increase their productivity year after year with little or no additional support, training or resources.
- A company is growing and taking on new clients/projects without a matching increase in staff and resources.
- An organization lays off staff but expects the reduced staff to the same amount of work.
- Schedules are filled to near capacity with meetings and tasks before the work week even starts, leaving no time for ad-hoc or unexpected tasks.
Companies think that these actions create a burning platform that pressures employees to work effectively and creatively towards the company’s goals, but in this webinar we will show that the truth is the opposite: Always being busy reduces employees’ cognitive resources and makes it much harder for them to do their jobs well.
In this video we show exactly how damaging constant busyness is. Content includes:
- The most relevant research behind busyness
- How constantly being busy actually lowers productivity
- 5 ways to avoid constant busyness
- Great examples from some of the world’s happiest workplaces
Watch the video here – you can also get my slides and additional links and materials.
-
6 Reasons Why Greeces New 6-day Work Week Will BACKFIRE
So Greece has decided to buck the trend in the rest of the world and make the work week LONGER for many workers. The law just went into effect this month and it is a spectacularly bad idea that WILL backfire in the worst possible way. And in this article I’m going to prove it with science!
What does the law say / not say
But first – what does the new law actually say and why are they passing it?
Greek companies can now compel employees to work more hours. It’s been widely reported as a move to a 6-day workweek, but in reality some workers will have to either work 6 8-hour days OR an extra 2 hours a day 5 days a week. Each of these options will take the workweek from 40 to 48 hours. In return they get a 40% wage increase for the extra hours and more for working Sundays. The law doesn’t apply in all workplaces, only in private companies that operate around the clock in shifts and which are facing labor shortages.
The pro-business Greek government believes this law will boost the economy by addressing a lack of skilled employees. Of course many other countries are facing similar challenges due to falling birthrates and other factors, so it’s tempting to assume that we can make up for a lack of workers by making existing workers work more hours.
And indeed, many countries and workplaces are itching to make people work more. For instance, here in Denmark, the government just canceled one of our beloved annual public holidays because – they claim – we need to boost productivity to counter the threat posed by Putin and Russia. I’m sure Putin is just quaking with fear now that Danes will have to work one more day every year.
In reality, research clearly shows that increasing working hours is going to have the opposite effect and hurt the economy! Here are 6 reasons why.
1: Lower output
First of all – let’s make this very clear: Greek companies will not be any more productive or profitable with a 6-day workweek.
Why not? It really isn’t a big mystery: When employees work more hours they get more tired, They lose cognitive capacity which means that overworked people:
Are less productive
Are less creative
Make worse decisions
Make more mistakes.
Studies even show that overwork makes you dumber. A study of British government workers found that those who worked longer hours scored lower on various cognitive tests than their coworkers who worked 40 hours a week.
It’s important to make a clear distinction between PRODUCTIVITY and OUTPUT. Output is how much work a given person or team or company completes. A certain number of widgets produced in a factory or lines of code written in a tech company, for instance. Productivity on the other hand is output per hour worked, so how much gets produced per hour worked by employees.
For instance: If a car factory with 1000 employees makes 80 cars in an 8-hour shift, their output that day is 800 and their productivity is .01 car per man-hour.
Now, many people accept that a person who works 60 hours a week will probably be less PRODUCTIVE than one working 40. They intuitively get that the last 20 hours are probably going to be less effective than the first 40.
I asked about this on LinkedIn and people understand that. Only 17% believed that more working hours would lead to higher output.
That’s the good news. The bad news is that only 37% got the correct answer: that productivity actually drops so much for people working more than 50 hours a week – for all of the reasons we just saw – that their total OUTPUT is lower – not just their PRODUCTIVITY. This is true for both factory workers and knowledge workers. It’s not just a matter of diminishing returns on the extra hours – there’s a negative return on those hours and the company is overall LESS profitable.
This is not a new discovery. Back in world war 1 the British army needed as much ammunition as possible, so they desperately wanted to maximize the output of their munitions factories. So obviously they made workers work more – up to 90 hours a week. When that mysteriously didn’t work, they started gathering data connecting working hours to output and found something very curious.
This graph shows actual output (not productivity) vs. hours worked for two groups of women workers doing two different kinds of tasks. As you can see, beyond a certain number of hours – in this case 51 a week – working more hours did not increase output. Every hour worked after that was essentially wasted. We have known this since 1917.
This effect has been found again and again in many different studies from both factory settings and office-type knowledge work.
Granted, Greece isn’t moving workers to a 90-hour work week but only 48 hours every week, but the data shows very clearly that a 20% increase in hours will NOT lead to a 20% increase in production.
This new law is extra ironic because Greece already has the longest working hours per worker of any European country and 7th highest in the OECD.
So if Greece is hoping that companies will be overall more profitable and therefore boost the economy, the data shows the exact opposite – this will lead to lower productivity and output among Greek businesses.
2: More illness
So overwork is bad for the workplace – but it’s even worse for employees. Studies show that permanent overwork is connected with a long list of mental and physical health problems including strokes, depression, alcoholism, diabetes and heart disease.
This is not just bad for the individual, it’s also going to hurt Greek workplaces. If the problem they’re seeking to address is a lack of qualified workers, you don’t want your current workers to get sick and miss a ton of work.
And of course more illness among workers will also hurt the Greek economy because it will increase healthcare costs.
3: More workplace injuries
Also, a longer work week will lead to more workplace accidents. Research shows that an increase in normal hours worked increases injury risk because workers are more fatigued.
This is especially relevant for Greece because most of the workplaces that can extend hours under this new law will probably be in manufacturing.
4: Worse work-life balance and more burnout
This is so obvious that you hardly need to say it but if you’re working 6 days a week, your work-life balance is going to suffer. You’ll have less time for your family, your friends, your children, your partner, your hobbies and everything else in your life.
Research clearly shows that longer working hours lead to:
Impaired sleep
Job stress and burnout
Worse partner relationships
Worse family relationships
Lower life satisfaction
More burnout
And again, more burnout leads to more workers being absent from work and higher healthcare costs for the country.
5: More brain drain
Brain drain has been a huge problem for Greece. The financial crisis hit that country especially hard and the tough economy made hundreds of thousands of mostly young and well-educated people leave and find work in other countries. Authorities estimate that 600,000 young professionals left to work abroad between 2010 and 2021.
Greece really wants them back. Among other initiatives, the Labor Ministry has created an online platform called Rebrain Greece to help match professionals willing to return home with potential employers.
But here’s the thing: Given that the younger generations at work tend to value work-life balance, how do you think they’re going to like the prospect of being forced to work 6 days a week’ Imagine you’re a young Greek working in Denmark where the official work week is 37 hours and moving back might mean working 48 instead? Or imagine you’re a young Greek currently working in Greece whose workplace is looking to go to a 6-day workweek. Might this not be exactly the thing that inspires you to find work in a different country?
If Greece is looking to reverse the brain drain, this is exactly the wrong thing to do.
6: Unproductive time
OK, one last problem with Greece’s new law: While people can be forced into the workplace for a longer time, that doesn’t mean they’ll be working productively all the time. Forced overwork leads to a ton of unproductive time where people are at work? but little real work is getting done. This is deeply frustrating for workers because not only is that time taken away from the rest of your life, that time is WASTED and YOU KNOW it’s wasted. Nobody likes to waste time.
Also, studies show that when the workplace mandates long working hours, people tend to lie about how many hours they work. And managers are easy to fool. One study found that managers couldn’t tell the difference between those of their employees who ACTUALLY worked 80 hours a week and those who just pretended to.
What should Greece have done instead?
So my prediction is that this is going to backfire spectacularly for all of these reasons. Companies will be less productive, employees will be more sick leading to higher healthcare costs for the country and more Greeks who are able to will flee the country or stay abroad in countries that have more reasonable working hours.
What should Greece (and any other country looking to boost the economy) do instead? Well first they could have looked at all the countries that have tested a 4-day work week and found it to work exceptionally well. Like Iceland, where it’s been called an “overwhelming success.”
They could also have chosen policies that maximize workers’ welfare. Any government has an interest in enacting public policies that strengthen the competitive advantage of companies in that country. However, this is often done by cutting corporate taxes, deregulation or attempts to increase working hours – none of which have much of a track record of success.
If a government is truly serious about giving companies a sustained, strong competitive advantage, they should really focus on policies that create happier workplaces. This would not only be good for the companies and the employees, it would also be good for the national economy, as it would boost national productivity and reduce absenteeism, stress and related healthcare costs.
I have an article on 11 policies that nations can implement to create a competitive advantage because happy workers are more productive.
Another thing Greece could have done that I also mention in that article is invest in training existing workers. The unemployment rate in Greece is over 10% so there are plenty of people without jobs. They may not currently have the skills and competencies that companies are looking for but that’s why you train them.
But most of all, Greece – and any other country that wants to boost the economy – could have focused on maximizing output and profitability, not hours worked, and realized that those are two very different things. If they had spent just a little time looking at the available research on overwork, they would have realized that a longer work week is actually going to hurt, not help.
If you want a really good overview on all the reasons long working hours are terrible for workplaces AND employees, I have a video on why that is and how we stop it.
The one redeeming quality of Greece’s new law
Just to be clear: I’m not saying that Greece’s new law is completely useless. You see, other countries are already looking at this law and asking if they could do the same. And I have every confidence that when this law inevitably backfires in Greece, that failure will warn any other countries or companies away from trying something similar.
So I guess we should all thank them for that at least.
Your take
What do you think? How much will this law boost the Greek economy? Should other countries follow their lead? What is the optimal length of a work week that will lead to the most output? Write a comment, I’d love to hear your take.
Video
If you’d prefer to watch this, I also have a video where I make all the same points:
A new law just went into effect in Greece that aims to boost the economy by moving workers to a 6-day work week. This law is going to backfire and hurt both the economy and of course the workers and in this video I present to present 6 reasons why.