That saying may be over 100 years old but it was wrong back then and it still is. It hurts employees, customers and businesses. Let’s retire it once and for all.
“The Customer Is Always Right” is wrong. Here’s why.
Profits or PeopleWhat Should Leaders Focus on First?
Profits or People—What Should Leaders Focus on First?
Both are important but in this Heartcount video I argue that a leader’s most important skill is to create good relationships with their employees.
That’s how you get great results!
Cha Chaan Teng: Hong Kongs Bizarre East/West Fusion Diners – new episode of Electric Enthusiasm
In the latest episode of Electric Enthusiasm, Katie gets REALLY excited as she shares her love for Hong Kong’s Cha Chaan Tengs – cheap informal diners that serve a bizarre but delicious Asian take on the western food that the British served in their restaurants.
Hear about the pineapple buns that contain zero pineapple, the deep fried peanut butter french toast and Katie’s mom’s favorite midnight snack: macaroni soup.
Katie even gets Alex to make some Hong Kong milk tea and try it on the show… hear if he likes it.
Click here to find the episode on your favorite podcast platform or watch it on YouTube:
Enthusiasm – The Way to Protect a Jazz Legacy
Our guest in this BRAND NEW EPISODE of Electric Enthusiasm is Jonathan Stout, a band leader and guitarist specializing in swing jazz guitar. His bands are some of the world’s premier swing dance bands.
Jonathan is incredibly enthusiastic about preserving the legacy of authentic swing guitar and honoring the people who created and developed the genre.
Hear about:
- How Jonathan went from heavy metal electric guitar to jazz music
- His incredible collection of vintage guitars and what “white whale” guitar he dreams of getting his hands on
- Jonathan’s one simple trick for becoming the best in the world 🙂
Jonathan also plays for us and it’s INCREDIBLE!!!
Modesty Blaise is 1000 Times Cooler Than James Bond. New episode of Electric Enthusiasm.
There’s a NEW EPISODE of Electric Enthusiasm out today and I LOVE this one!!!
Modesty Blaise kicks as much butt as 007 but she does it with way more style and way less borderline rape.
Meet the coolest action heroine from the 60s who began her adventures in newspaper comic strips before making her way into novels and some shockingly bad movies.
Hear it on Spotify, Apple, Google or all the other podcast services.
3 ways to improve your employees’ attitudes towards the company
The attitude employees have towards the company is incredibly important.
In this video I talk about why it matters and how to improve employees’ attitudes towards the organization and the huge role the CEO and upper management plays in this.
New Electric Enthusiasm episode: The Banjo… Loud, Fun And Sexy?
People have a TON of misconceptions about the banjo and often dismiss it as the instrument of hillbillies or rednecks. But did you know that it’s an instrument with a huge history and tradition that can be both loud, fun and… sexy?
In the latest episode of our Electric Enthusiasm podcast we have a guest, Daniel Rodrigues who is a Portuguese jazz musician living in Copenhagen where he plays in several different jazz bands and he is VERY enthusiastic about the banjo.
In our Moment of Meta we talk about the most important rule of enthusiasts everywhere: Don’t yuck someone else’s yum!
The most interesting woman in the world!
Oh you thought we were done?! Nope! We launched our podcast Electric Enthusiasm with a sweet two-for-one deal!
In episode 2 Katie shares awesome stories about The Most Interesting Woman In The World: Ms. Josephine Baker. Did you know that she was not only a singer, dancer and entertainer but also a civil rights activist and spy for France during WWII?
Hear the episode on Spotify, Apple Podcast, Google Podcast, other platforms… or right here:
Awesome new podcast: Electric Enthusiasm
MY NEW PODCAST IS OUT!!! In it, I and my awesome and highly energetic co-host Katie Cobalt celebrate unironic enthusiasm by getting excited about a wide variety of topics.
The first episode is about The Happiest Man in Hollywood – Harpo Marx of the Marx Brothers. Hear amazing stories about Harpo’s epic life, his best pranks and about his occasional nudism. He could (and would) turn any boring situation – like a game of golf – interesting by taking off his clothes.
In each episode we also have a Moment of Meta where we give tips for living a more enthusiastic life.
You can hear it on Spotify, Apple, Google and all the other podcast platforms or right here:
If you like the episode and also believe the world needs more enthusiastic people, please share the podcast with others. That would makes us really happy!
The Great Resignation is here – 4 tips for workplaces
According to research an unprecedented number of employees are planning to leave their jobs in the near future and companies are going to have to deal with this or face losing all of their best people.
In this video I share:
- Why The Great Resignation is actually GOOD news
- 3 mistakes companies must avoid
- 4 tips that will help your organization safely through (or even come out ahead) in The Great Resignation