I got this question from a business owner, who has a problem with some of his employees:
I love what I do and I started this company to become the best employer in this industry.
We now have 22 talents (=other companies say staff or employees), and we prefer to keep a very open, relaxed, warm and nice atmosphere. I strongly believe in the pull rather than push leadership style, but it seems I reached a dead-end.
We have 3-4 guys who are very important to the team. Those guys come late to work almost every single day. If a client is in, they tend to come in just a few minutes before hand, which is also annoying. I tried so many different things, but I am seriously tired with it.
When I ask them, all they are saying is that they were stuck in traffic, got up to late, blabla. In their last evaluation meetings, they said they are 8 out of 10 happy, so not too bad! Only a higher salary would make them more happy. But I I think their late coming is just disrespectful to their colleagues & clients.
So the question is: How to deal with talents who have a unbeatable problem with coming on-time?
Hmmmm… interesting question. What do you think he should do? Have you ever had an employee/a co-worker who was permanently late? Ever been that person yourself? What would you do?