We currently have 500 people around the world beta-testing HeartCount, a better way to measure team happiness, and last Friday the system had a couple of fairly serious bugs.
That sucks. We’re only two weeks into the beta period and my biggest fear is that this will make users lose faith in the system.
However, we’ve also previously written about why we should celebrate mistakes at work and this is no exception.
So I just sent out an email to the users where I apologized for the mistake AND asked them to vote on a suitable punishment. Here are the options:
Currently “Sing a song” is in the lead :)
- Top 5 Reasons To Celebrate Mistakes At Work
- Allow yourself to make mistakes in public
- You failed – how awesome!