This is a fascinating experiment in how different types of feedback affect people’s persistence and success in a creative task.
Unsurprisingly, positive feedback that doesn’t punish mistakes is much more effective. People who lost points for wrong attempts and were given negative messages gave up sooner and succeeded much less often.
I’m convinced that the exact same thing goes on in many workplaces. We need to change that and encourage much more positive feedback.
Here are some tips on how: