Measuring happiness at work is a great idea and every workplace should do it because:
- It shows employees you care about them
- It identifies problem areas and strong points in your culture
- It shows you what exactly to do to make employees happier and more productive
In short, if you’re not effectively and reliably measuring happiness at work, you’re missing out on one of the most effective tools to create a happier culture.
Sadly, the way most organizations do it just doesn’t work, because they measure too rarely (typically once a year) with too many questions and fail to follow up on results quickly.
We desperately wanted to fix that, so we created HeartCount – a tool that measures employee happiness weekly with very few but very relevant questions so that the organization can follow up immediately on any issues.
It’s incredibly simple:
- Every Friday all employees get an email with 3 questions about their week.
- They reply to those questions directly in the email. No login, no apps, no additional hassles.
- Employees see immediate results of their input and management/HR can immediately access the data and act on any problems or wins right away.
Disclaimer: I am a cofounder/co-owner of HeartCount and the one who came up with the idea for it, based on all the frustrations I noticed with the “regular” way of measuring satisfaction.
- 10 reasons why job satisfaction surveys are a waste of time
- How to measure happiness at work – and how not to
- 20 ways to measure happiness at work that are better than “satisfaction” surveys