Tag: featured

  • Hate your job? March 31 is International Quit Your Crappy Job Day

    Hate your job? March 31 is International Quit Your Crappy Job Day

    Too many people hate their jobs but still stay in them. This is what we know:

    • Around 20-40% of employees are unhappy at work
    • Hating your job can harm your career, your health and your private life
    • Many people are reluctant to quit and stay for too long in bad jobs

    This is clearly a recipe for disaster for everyone who feels stuck in an unhappy work situation.

    We want to change that, so we’ve declared March 31 to be International Quit Your Crappy Job Day and have created a web site to match at www.internationalquityourcrappyjobday.com.

    Here’s our announcement:

    On the site you can take a test to see if it might be time to quit and you can read a number of articles about quitting, including:

    There are also a ton of stories from people who found the courage to quit bad jobs. This one is my favorite.

    So if you are not happy at work, take a look at the site. Or if someone you know and love is stuck in a crappy job, consider sharing the site with them.

    We want more people to quit, but more than that we want many more people to realize that they have that option. Because if you hate your job, but believe that you are not free to quit and get away, the situation gets much, much worse.

  • How to praise yourself at work – and how NOT to

    How to praise yourself at work – and how NOT to

    i-am-awesome

    Is it OK to praise yourself at work?

    Could you tell a coworker something like “Hey, let me tell you what I just did – it was AWESOME!”

    Is it OK to send an email to the rest of your team to proudly share  that you found a creative solution to a tough problem?

    Can you take a little time in a project meeting to tell others about that task you just completed on time and under budget?

    Most people are reluctant to do that. They don’t want to seem arrogant or boastful or like they have a big head. But if you ask me, it’s perfectly OK to be proud of the good work you do AND to share that pride with others.

    Just as an example, If I’ve given a speech that I felt went REALLY well (which happens all the time these days) I share that with my coworkers. I tell them what happened and what it was that worked so well.

    However, self-praise can become really annoying if you do it wrong :) Here are 8 tips for praising yourself at work:

    1: Only praise yourself when you’ve earned it

    Just like any other praise, self-praise must be earned. You must have done something awesome before you praise yourself, otherwise it’s completely meaningless.

    2: Share the praise

    If you praise yourself for something you’ve done together with others, then you must include them in the praise. In that case you don’t say “I’m awesome,” you say “We’re awesome.”

    3: Don’t always only praise yourself

    It’s no good if you always only praise yourself and never recognize others. It’s required of all of us self-praisers that we’re especially good at acknowledging the cool things others do.

    4: Admit your mistakes too

    If you’re good at praising yourself when you rock, you should be the first to admit when you suck, apologize for your mistakes and be willing to learn from them and improve. People who can only see the good they do and completely overlook their own flaws  invite nothing but scorn and contempt.

    In fact, why not celebrate your mistakes?

    5: Praise yourself with genuine enthusiasm

    When you praise yourself, do it with an honest infectious enthusiasm. It’s OK to be proud of yourself. It’s OK to have a smile on your face, a spring in your step and pride in your voice when you share your accomplishments. In fact, it will be received more positively by others than if you do it with false humility.

    6: Moderation in all things

    It goes without saying that anything can be overdone – including self-praise. Don’t overdo it.

    7: Practice, practice, practice

    Practice makes perfect. It’s banal but true. Try it, see what works and then improve from there.

    8: Be ready to face skepticism

    Praise is sorely lacking from many workplace – including self-praise. This may lead to skepticism and resistance from others if you start doing it. If this happens, consider carefully if the criticism is because you’ve gone too far – in which case you should listen to it – or if it’s simply that people are not used to it – in which case you should continue doing it.

    Why you should praise yourself

    We can see four major advantages of self-praise. First, when you share your successes, others can learn from your best practices and maybe apply them themselves.

    Secondly, genuine enthusiasm is infectious. When you share something that made you happy, others become a little happier too.

    Thirdly, you can inspire others to also share their victories, so the whole team becomes better at sharing what works, to the benefit of all.

    And finally, if you are good at praising yourself, you’re not as dependent on receiving praise from others. As Spencer Tracy put it:

    It is up to us to give ourselves recognition. If we wait for it to come from others, we feel resentful when it doesn’t, and when it does, we may well reject it.

    And if all else fails, there’s always the self-praise machine that an employee at one of our clients built:

    Your take

    What do you think? Do you ever praise yourself at work? How do you do it? What are good ways or bad ways to do it? Write a comment, we’d love to hear your take.

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  • The 5 most important findings from the science of happiness that apply at work

    The 5 most important findings from the science of happiness that apply at work

    Happy workplaces are more profitable and innovative, attract the best employees and have lower absenteeism and employee turnover rates. Simply put, happy companies make more money.

    But how do you create a happy workplace? We believe some of the answers are found in positive psychology – a fascinating field and one of the main inspirations for the work we do with our clients around the world.

    Traditional psychology looks at everything that can go wrong with our minds – psychosis, neurosis, phobias, depression etc – and asks how it can be treated/cured. It’s an incredibly important field but positive psychology asks the opposite question: When are we happy? What does it take for people to live good lives  and thrive psychologically? The field has been especially active for the last 30 years and we are learning some really interesting and surprising things about happiness.

    Here are the five findings from positive psychology that we believe are the most relevant in the workplace.

    1: Positive emotions have many beneficial effect on us and on our job performance

    We tend to trivialize emotions in the workplace. It doesn’t matter what you feel, the prevailing thinking goes – it matters what you think.

    You should never show emotions at work and the true professional has no emotions at work. You should be like Spock from Star Trek who once said “Emotions are alien to me. I’m a scientist.”

    But this turns out to be impossible. Not only do we have emotions, those emotions affect our physical and mental well-being in many ways and, in general, positive emotions have some strong positive effects on our work performance.

    Here’s one example:

    … a number of the participants were either shown a comedy movie clip or treated to free chocolate, drinks and fruit. Others were questioned about recent family tragedies, such as bereavements, to assess whether lower levels of happiness were later associated with lower levels of productivity.

    … they found happiness made people around 12% more productive.

    So far, studies have shown that experiencing positive emotions makes us:

    • More productive
    • More creative
    • Healthier
    • Braver
    • Less stressed
    • More resilient
    • More helpful
    • Less biased
    • More optimistic
    • More intrinsically motivated
    • Faster learners
    • More likeable
    • Better team players
    • More generous

    Simply put, happy people not only feel better and thrive more, they also do better work. This helps explain why happy companies are more profitable and hence why no workplace can afford to ignore how people feel at work.

    2: Emotions are contagious

    One study in emotional contagion at work brought test subjects together for a simulated negotiation. They didn’t know that one member of the group was an actor extensively trained by the researchers to exhibit certain emotions during the meeting.

    Would the emotions of one person affect the rest of the group? The answer is yes – and when the emotions transmitted by the actor were positive, the whole group became more effective:

    There was a significant influence of emotional contagion on individual-level attitudes and group processes. As predicted, the positive emotional contagion group members experienced improved cooperation, decreased conflict, and increased perceived task performance.

    It turns out that how people around you feel rubs off on you and vice versa. Being around others involves taking on some of their emotions and transferring some of yours to them. We have all experienced this. Being around happy people makes us a little happier. Being around miserable bastards has the opposite effect.

    This is highly relevant in the workplace because it shows we don’t exist in isolation. Happiness is a social phenomenon and each of us influence, and are in turn influenced by, the people around us.

    3: Small actions can have a large effect on our happiness

    One of the coolest things about positive psychology is that it is highly research-based and the various interventions are tested in numerous studies.

    You may think that in order to become happier in life, you have to win the lottery or achieve massive amounts of success. But what they have consistently found is that simple interventions are surprisingly effective. Here are some examples of proven happiness interventions:

    • Write a gratitude letter to a person who has helped you
    • Make a list of 3 good things that happened to you today/this week
    • Perform a random act of kindness for someone else
    • Receive positive feedback

    In the workplace, this means that while organizational factors like strategies, vision, values and processes do matter, it also matters how we work together and interact in our teams on a day-to-day basis. Do managers treat their employees with respect and kindness? Do coworkers trust each other, help each other and maintain good relationships? Do people take the time to treat each other well in the workplace?

    However, the research also shows that happiness interventions only work under 2 conditions:

    1. You have to do it and keep doing it. This is hardly surprising.
    2. You have to want to do it yourself. If someone else forces you to do it, it doesn’t increase happiness. This is why you have to be careful not to mandate certain behaviors at work in the name of happiness.

    4: Unexpected things make us happy

    According to research, we become a happier when good things happen to us (duh!) but the effect is even bigger when good things happen to us unexpectedly:

    Emory University and Baylor College of Medicine researchers used Magnetic Resonance Imaging brain scans to measure changes in human brain activity in response to a sequence of pleasurable stimuli.

    They used a computer-controlled device to squirt fruit juice or water into the mouths of 25 research participants. The patterns of the squirting were either predictable or unpredictable.

    The researchers found that the MRI scans showed a brain area called the nucleus accumbens to be much more active when the subjects received unpredictable patterns of juice and water.

    So:

    • Something nice happens that you expect = good
    • Something nice happens unexpectedly = even better

    This is interesting in the context of happiness at work because many of the things companies do to make their employees happier are utterly predictable: Summer parties, Christmas parties, Bonuses, team events, and so on happen on an almost completely fixed schedule, which serves to diminish their effectiveness.

    This is why we advocate also doing random acts of workplace kindness. According to this research, a small well-meant surprising gesture towards an employee or a team may make them much happier.

    So what could you do, to surprise a co-worker today? Here are some examples:

    5: Making others happy, makes us happy

    It’s been shown consistently that doing things to make yourself happier has a small effect on your happiness but doing things for others, elevates their happiness AND yours much more.

    In one study, participants received a small amount of money that they could spend either on themselves or on others. Their happiness was measured before and after, and subjects who spent the money on others experiences a much larger boost to their happiness.

    This means that one of the most reliable paths to happiness at work is to focus less on your own happiness and more on making others – be it coworkers or customers – happier.

    This is not to say that you should sacrifice yourself for others, to the point where you neglect your own happiness. It just means that focusing only on your own happiness is likely to be a shallow, meaningless and ultimately unsuccessful.

    The upshot

    Happy employees are healthier and more productive and happy companies make more money.

    That’s why every company and every manager need to make happiness at work their most important strategic priority. These findings from positive psychology  help point the way on how to do it.

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  • 3 reasons why “Never Give Up” is really bad advice

    3 reasons why “Never Give Up” is really bad advice

    Ever seen one of these little “inspirational” images on facebook or linkedin? They’re are all over the damn place :)

    Not only is this kind of advice vapid and simplistic (and frankly it annoys the crap out of me), I believe that it might ultimately be doing us a major disservice.

    Here are 3 reasons why “Never Give Up” is really bad advice.

    1: Sometimes giving up is just the right thing to do

    TinaKibergI’m reminded of the story of the world famous opera singer Tina Kiberg.

    As a child, Tina was a competent violinist and spent her free time practicing and practicing. One day she participated in a violin contest and realized that she would never be more than a mediocre violinist and that she also enjoyed singing more. She gave up the violin, took up singing and became a leading international opera singer.

    If she had seen quitting as always the wrong thing to do, she might have been stuck as a run-of-the-mill violinist. Her courage to give up is what allowed her to become a world famous opera diva.

    Now try to guess what these somewhat successful people have in common: Larry Page, Sergey Brin, Tiger Woods, Reese Witherspoon, John McEnroe and John Steinbeck?

    Yep, they all dropped out of Stanford.

    Ever heard that “Winners never quit and quitters never win?” What nonsense!

    Look at pretty  much any successful person and I bet their past is littered with things they did at one time and then gave up.

    Sometimes you’ve got to stick with something, even through tough times. But sometimes you have to have the courage to give up. And you have to be open to the fact, that sometimes giving up is the right way forward.

    2: Powerful psychological biases already make it hard for us to give up

    There are a number of cognitive processes that systematically make it harder for us to leave existing situations and move on to something new – even when we’re miserable with the status quo.

    Just off the top of my mind, here are some cognitive biases, that conspire to keep us stuck in bad situations:

    The sunk cost fallacy
    When you’ve spent a lot of time/money/focus on something, it becomes very hard to walk away from it. People think “I’ve invested so much in this already. If I quit, that will all have been wasted.”

    The ambiguity effect and the status quo bias
    People tend to select options for which the probability of a certain outcome is known, over an option for which the probability of that outcome is unknown. Example: “I know my current situation is tough, but I know what I have. If I give up, I don’t know what I will get.”

    Loss aversion and the endowment effect
    Once we have something, we hate to lose it. Things we don’t have yet, don’t carry the same value.

    Given these cognitive biases, it’s already hard enough for us to give up, which might help explain why people stay stuck in bad jobs, bad marriages,  abusive friendships etc. We don’t need the added burden of simplistic “Never give up” advice making it even harder for us.

    3: Society attaches a stigma to giving up

    And yet, in the face of all this evidence to the contrary, society stigmatizes people who give up. Quitting is seen as weak, as a lack of passion or as personal failure.

    As I see it, “Never give up” is easy to say and therefore gets repeated a lot. It’s still not true and that makes it tremendously bad advice.

    I think it makes more sense to tell people to know why they do what they do and occasionally evaluate if it still makes sense to be doing it. There should be zero shame in giving up a fight you can’t win or in dropping a goal that no longer works for you.

    Quite the opposite – it’s the sign of a strong, mature mind to have the courage to reevaluate what you’re doing and either choose to keep doing it or to choose something else.

    So the next time you see someone post one of those “Never give up” type images on facebook, be sure to tell them just how wrong (and potentially harmful) that type of advice can be.

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  • Why EVERY workplace needs a culture of positive feedback – and 5 great ways to do it

    Why EVERY workplace needs a culture of positive feedback – and 5 great ways to do it

    No. 1Positive feedback not only feels great – it also makes us more effective.

    Yet another study (this one from Harvard Business School) confirms what we all know: Receiving positive feedback makes us happier at work, less stressed and more productive. From the study:

    In the study, participants… were asked to solve problems. Just before that, approximately half of the participants received an email from a coworker or friend that described a time when the participant was at his or her best.

    Overwhelmingly, those who read positive statements about their past actions were more creative in their approach, more successful at problem-solving and less stressed out than their counterparts.

    For instance, participants had three minutes to complete Duncker’s candle problem. Fifty-one percent who had read emails prior to the task were able to successfully complete it; only 19% of those who did not receive “best-self activation” emails were able to solve it.

    Those who received praise were also significantly less stressed than the control group.

    (source).

    That’s significantly better performance from the group that had just received positive feedback. Why would that be?

    Side note: We use praise as a common term for all positive interpersonal communication at work.

    Why praise makes us happier and more productive

    My best bet for what is going on is this: Praise causes positive emotions and as we know from research in positive psychology, positive emotions have what’s called a broaden-and-build effect:

    The broaden-and-build theory of positive emotions suggests that positive emotions broaden one’s awareness and encourage novel, varied, and exploratory thoughts and actions. Over time, this broadened behavioral repertoire builds skills and resources.

    Essentially we now know that when you experience positive emotions, your mind functions in a broader and more open way. This is also confirmed by the research performed by Teresa Amabile who found that:

    If people are in a good mood on a given day, they’re more likely to have creative ideas that day, as well as the next day, even if we take into account their mood that next day.

    There seems to be a cognitive process that gets set up when people are feeling good that leads to more flexible, fluent, and original thinking, and there’s actually a carryover, an incubation effect, to the next day.

    This is crucial. It shows that being happy is not just about feeling good – it has a large measurable effect on our work performance in many different way. Creative thinking is just one – happy people are also more productive, more resilient, more empathetic and make better decisions – just to mention a few effects.

    Praise is rare in the workplace

    Giving positive feedback is an interesting way to create more happiness at work for two reasons: It’s incredibly effective (as the Harvard study showed) but it’s also sorely lacking from most workplaces.

    In our recent study of what makes people unhappy at work, a lack of praise and recognition was one of the major causes. 37% of participants in our survey mentioned it as something that made them unhappy at work.

    The top 3 single factors that cause bad days at work according to our study:

    1. A lack of help and support from my boss (40%)
    2. Negative coworkers (39%)
    3. Lack of praise or recognition for the work I do (37%)

    Not only is a lack of praise and recognition a major cause of unhappiness at work, the top two might even be lessened if people felt more appreciated

    Why praise matters: Results AND Relationships

    Thumbs upOur model of what makes us happy at work says that it comes from two main factors: Results and Relationships. Or to put it another way doing great work together with great people. Here’s a video on that.

    We’ve always said that praise at work is important because it shows people that they do good work, make a difference and get results. This gives us a feeling of pride that makes us very happy at work. Praise also motivates us for future tasks.

    But lately we’ve realized that there is more to positive feedback: It’s also about strengthening relationships in the workplace. When you praise someone else, it shows that you actually pay attention to them and are able to see their good work and positive qualities.

    One of our most fundamental psychological needs is the need for others to see and recognize the good in us. Some sociologists argue that how others see us is in fact one of the major factors that shape our identity. And we know that people who are never seen, or only seen for the bad they do, have a much higher risk of developing mental problems over time.

    Resistance to praise

    We’re not saying it’s easy – far from it. In many workplaces there is no tradition of positive feedback. Many managers in particular have developed a notion that praise is trivial or ineffective – they’re completely wrong, of course. I’ve even heard managers argue that “we shouldn’t praise employees – they’re just doing their jobs.” How incredibly narrow-minded.

    Some workplaces even have a strong culture of negative feedback, so that good performance is met with silence but even the slightest mistakes are punished harshly.

    Not only does the current absence of praise in the workplace make it harder, it might even mean that praise is initially met with scorn or suspicion.  Over time, people will come to realize that the praise is genuine and not just an attempt to butter them up for something else :)

    Some people are so out of practice with positive feedback that they even find it hard to receive praise. Here’s our best tip on how to receive praise.

    Fortunately, there are many companies and leaders who do get it. One example is Richard Branson who has a tremendous focus on celebrating and praising his people. He wrote that:

    I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish if they’re praised.

    What is good praise

    Good praise is:

    • Genuine – only praise people if you mean it
    • Meaningful – praise people for something worth praising
    • Specific – tell them what was good

    It’s also worth remembering that we can praise others for what they do (their work or their results) but we can also praise others for who they are, i.e. the personal qualities we see in them.

    Here are some general tips on good praise:

    How to praise others at work

    So get praisin’. Positive feedback takes no time and costs no money and is one of the most effective ways to make a workplace happier and, apparently, more productive.

    And anyone can praise anyone else. Of course bosses should praise employees, but employees can also praise each other, praise the boss or even praise customers. Why not?

    We can all start with ourselves. Could you become the kind of person who is really good at seeing the good in others and telling them about it? This is a great thing to do, not just at work but also in your family, with your friends or even with random strangers on the street.

    When you praise others, you don’t have to make a big production out of it. You can simply go up to someone and quietly and give them positive feedback. You can send the praise in an email, you can write it on a post-it note and stick it on their desk, you can praise people in meetings in front of their coworkers or in a million other ways.

    Here are 5 specific suggestions for how to praise others at work:

    1. Our best exercise ever for positive feedback: The poncho
    2. Start an appreciation-email-chain or do it on paper
    3. Use an elephant or a similar token
    4. Celebrate those coworkers who help others
    5. #H5YR – Give praise on twitter

    Could one of them work for you?

    We would suggest making it a daily challenge to give at least one other person at work positive feedback of some kind. This can help develop a habit around it and get to the point where it’s something you do naturally.

    And if all else fails, there’s always the self-praise machine :)

    Your take

    Does your workplace have a culture of positive feedback? Are you good at praising others? What’s a time that you praised someone else at work, where you could see it meant something to them? What does it do to you, when others appreciate you at work? Write a comment, we’d love to hear your take.

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  • Announcing the next Woohoo Academy: February 16-19 2016 in NYC

    Announcing the next Woohoo Academy: February 16-19 2016 in NYC

    WoohooAcademy-2222
    From the Academy in Copenhagen, June 2015

    We have just announced the next Woohoo Academy, which takes place on February 16-19 2016 in NYC.

    The Academy is our in-depth 3-day training where we share the latest research and practice for creating happier workplaces.

    The Academy is both for external consultants who want to build a business making their clients’ workplaces happier and for internal change agents (HR staff, managers, facilitators) who want tools to make their own organization happy.

    woohoo-academy-logo-outlined

    Participants LOVED the previous trainings. Here’s a sample comment:

    The Woohoo Academy was, without a doubt, the best training I have ever experienced (and I’ve participated in many trainings).

    It was very well organized, and provided the latest research, practical strategies and opportunities to engage in many meaningful experiential activities.

    – Danielle Forth, Canada

    Read all about it and sign up here.

  • Our new study shows bad work days are too common and what causes them

    Our new study shows bad work days are too common and what causes them

    Almost 2 out of 3

    Everyone has bad days at work – those really frustrating and stressful days that we just want to be over. But how how often do we have bad work days and what causes them?

    Our brand new survey of over 700 employees worldwide shows that bad work days are disturbingly common and reveals some of the main causes.

    See the main findings here – it’s pretty fascinating stuff.

     

  • Incredibly inspiring video: Happiness is… helping others

    Incredibly inspiring video: Happiness is… helping others

    What would happen if you devoted 6 months of your life to helping others – free and anonymously.

    The Free Help Guy tried exactly that experiment and in this AWESOME and inspiring speech he shares how he has helped people around the world for no reward and without any recognition.

    Almost as a side effect, he also found that helping others made him happier.

    He still helps people anonymously, which is why we’ve blurred out his face in the video.

  • Tim Dorsett: Top 10 Tips from Innocent Drinks

    Tim Dorsett: Top 10 Tips from Innocent Drinks

    Last week we had our annual conference on happiness at work and it went insanely well.

    As always we will share the speeches online and here’s the first one. Tim Dorsett works at Innocent Drinks. His titel is Office MANgel and his job is to make sure that people at Innocent Drinks do great work and go home happy.

    In his inspiring presentation he shares the top 10 things he’s done to make sure that happen.

  • Why every company should have a CHO (Chief Happiness Officer)

    Why every company should have a CHO (Chief Happiness Officer)

    This is my business card. Does your workplace have a CHO?

    I think every company should have a CHO – a Chief Happiness Officer. Here’s why.

    The CHO title is modelled on all the other CXO titles. The CTO is in charge of technology, the CFO is responsible for the financials, the COO is head of operations, etc. And once you realize that employee happiness may be the most important success factor for a business today, it becomes essential to have a Chief Happiness Officer, someone who is the main driver in making and keeping the workplace happy.

    I see more and more CHOs which is fantastic because this is one of the most important roles in the organization. They may not always be called Chief Happiness Officers – it can be the HR manager, it can be the CEO, it can even be a regular employee. The important things is that it’s a person who sees themselves as responsible for making and keeping the organization happy.

    Why do companies appoint CHOs? For one simple reason: Because they are realizing that happy workplaces make more money.

    Studies show that happy employees are more productive, more innovative, more motivated, more energetic and more optimistic. They are also less sick, stay with the company longer and make the customers more loyal. For those reasons (and many others) happy companies make more money.

    Also, companies are starting to see that there is an ethical dimension to running a workplace, and that a corporate culture that is toxic and stressful will slowly wear employees down and can ruin their careers, their health and their private lives. This is wrong and more and more leaders understand that a workplace should have a net-positive influence on employees’ lives.

    So what does a CHO do? The job is both inspirational and practical. First, this person should (of course) be happy him- or herself. It should be someone who can inspire happiness in others by their nature, and someone who is fun, likable and has a lot of energy. It should also be a person who genuinely cares about the well-being of people in the workplace.

    Secondly, the CHO’s job is to spearhead different initiatives to make people happier in the workplace, like celebrations, trainings, events and similar activities in the workplace that help people do great work and see the purpose of what they do.

    The important thing is that the CHO has the support of top-level management. They may not require a huge budget but if the CEO does not give a crap abut the employees, all the efforts of the CHO will be wasted. Or worse, they may come off as a a cynical attempt to keep people content in a toxic culture.

    Some people hate the very idea of a CHO – they find it creepy and weird. And there are absolutely some pitfalls. The role is not to be a corporate clown or a happiness enforcer, constantly checking if everyone’s happy. That would be horrible.

    But having a great CHO, a person somewhere in the organization who has the skills, the knowledge and the passion to help create a happy workplace and who has the unconditional support of top management makes perfect sense. It will not only make employees happier, it will also most likely make the company money.

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