• The top 5 reasons why most team building events are a waste of time

    Team building

    Here’s how some companies do team building:

    Employees [of Californian home security company] Alarm One Inc. were paddled with rival companies’ yard signs as part of a contest that pitted sales teams against each other, according to court documents.

    The winners poked fun at the losers, throwing pies at them, feeding them baby food, making them wear diapers and swatting their buttocks.

    The good news: The company got paddled in court when an employee sued them and had to cough up 1.7 million USD.

    The bad news: A lot of team building events borrow elements from this approach, setting up artificial (and often meaningless) contests pitting coworkers against each other.

    This is especially ironic because companies today want their employees to cooperate more, to work well in teams, to share knowledge and to work to achieve success together. That is why it makes absolutely no sense to send them on trainings that are mainly competitive in nature. Even when these events let people work together in smaller teams, competing against other teams, the focus still ends up being on competition, not cooperation.

    There’s a simple reason why these events are almost always competitive: Competition = instant passion. Setting up a competition activates a primal urge in many people to win at all costs, making them very focused and active – which looks great to the organizers.

    But there’s a huge downside to this – which means that not only are many team building events a huge waste of time, they can be actively harmful to teams.

    Here are the top 5 problems with competitive team building events.

    1: Competition does not create an experience of success
    Yes, someone will win – most people won’t. If the entire focus is on competing and winning, most participants will leave with a sense that “we weren’t good enough.” That’s not really a good feeling to have created in your employees.

    2: Competition brings out the worst in people

    CEO Hal Rosenbluth was just about to hire an executive with all the right skills, the right personality and the perfect CV. His interviews went swimmingly and he’d said all the right things, but something about him still made Rosenbluth nervous, though he couldn’t put his finger on just what it was.

    Rosenbluth’s solution was genius: He invited the applicant to a company softball game, and here the man showed his true colors. He was competitive to the point of being manic. He abused and yelled at both the opponents and his own team. He cursed the referees and kicked up dirt like a major league player.

    And he did not get the job.

    (From Hal Rosenbluth’s excellent book The Customer Comes Second).

    Competing brings out the inner jerk in some people, making them manic and abusive. Some even try cheating in order to win. This is not exactly a great basis for future cooperation – it might be better if people left the event liking each other more than before because they’d seen each other at their best and most likable.

    3: People learn less when they’re competing
    Studies show that we learn less when we compete and more when we cooperate. Here’s an example from education:

    In a comprehensive review of 245 classroom studies that found a significant achievement difference between cooperative and competitive environments, David Johnson and Roger Johnson of the University of Minnesota reported that 87 percent of the time the advantage went to the cooperative approach.

    In visiting classrooms where cooperative learning is used, I like to ask students to describe the experience in their own words. One ten-year-old boy thought a moment and replied, “It’s like you have four brains.” By contrast, a competitor’s single brain often shuts off when given no reason to learn except to triumph over his or her classmates.

    – Alfie Kohn (Source)

    4: Competition lowers performance
    And contrary to what most people think, most of us perform worse when we’re competing. This is especially true for complex tasks that require us to work with and learn from other people.

    5: Waste of time
    These events focus more on finding and rewarding winners than on making sure that people learn something that might actually be useful at work.

    This creates a sense that the events are a waste of time, and employees come to resent them because they keep them from doing real, actual, useful work.

    How to do team building that actually builds teams

    Here’s what the result of a good team building event should be:

    • A deeper understanding between co-workers
    • Co-workers like each other better than before
    • An experience of having performed well together
    • A feeling that “we’re good at what we do”
    • An increased desire to cooperate and help each other out
    • Specific learnings that can be applied at work
    • And maybe most of all: A sense that the event was “time well spent.”

    This would actually be easy to achieve. We’d just have to change the event so that:

    1. The event has common goals for all participants, making people cooperate, not compete
    2. The event rewards those who get good results but also those who help others get good results and those who help make it a nice experience for everyone
    3. You take plenty of time to let participants reflect on how the learnings from the event can be applied in their work

    You may not get the same hectic moody you get from those intensely competitive events – but that’s actually a good thing.

    What you would get instead is an event that is more fun for more people – and much more useful. That has to be a good thing!

    Your take

    What’s the best team building event you’ve ever tried? Or the worst? How did it help or hinder your team? What would your ideal team building event look like?

    Please write a comment, I’d like to know what you think.

    Related posts


  • The pleasure principle

    NewspapersHey – guess who’s quoted in this article on fun at work in the New York Post? (Hint: It’s me!)

    Take note, though, before you run out to buy a pingpong table, or bean-bag chairs for the conference room (as Motley Fool did): If you’re begrudgingly throwing your employees a bone, it’s not going to work, notes “Happy Hour is 9 to 5″ author Kjerulf. There must be a genuine desire to create a fun workplace.

    “If you just do it because it’s good business it’s likely to feel forced and unnatural to people,” he says. “Fun has to be real, or it’s no fun.”

    The article itself is great – and explains how companies like Motley Fool, search engine makers Hakia.com and many others introduce some fun and games to the workplace.

    My favorite example from the article:

    Desiree Gruber, president of Full Picture, a public relations and event planning firm, brings her two dogs to work daily. Mookie and Sam roam around to greet visitors and play ball with staff.

    “We can never take ourselves too seriously when we have the dogs around,” says Gruber. “Without fail they make the office a more lively, warm, and spontaneous place.”


  • Monday Tip: How’s everybody doing?

    The Chief Happiness Officer's monday tipsHow happy are your coworkers today? How can you tell? You mission this Monday is to find out!

    This is what you must do:

    1. Make a list of all your coworkers who are at work today. Put your boss on the list too, just for kicks (if she’s in today).
    2. Observe them quietly for a while as you go about your work. Just talk to them as you normally would and be your regular self.
    3. Ask yourself how happy each person looks today.
    4. Write down how happy each person looks. Not on a scale from 1-10 (that’s much too complicated), just notice if the person seems Unhappy, Neutral or Happy.
    5. Also write down what you’ve observed that led you to this conclusion.

    Here’s what the list could look like:

    John – Happy – Has a big smile on his face and is very energetic today
    Mia – Neutral – Seems very quiet today, but not really unhappy
    Joe – Unhappy – Looks really stressed out
    Tina – Happy – Was really chatty and happy during lunch

    You don’t have to look for what makes people happy or unhappy and you don’t have to do anything about it. This exercise is about figuring out whether you can tell who is happy it unhappy at work and how you can tell.

    This is a great exercise because it trains your ability to focus on your surroundings. Many of us go through our work days exclusively focused on the work we do, often not noticing people right next to us who may be either very happy (and thus great company) or very unhappy (and thus in need of our help).

    Noticing each other in this way is a great way to build better relationships at work and this invariably leads to more happiness at work.

    A final question: What if you did this exercise with your family?

    The Chief Happiness Officer’s Monday tips are simple, easy, fun things you can do to make yourself and others happy at work and get the work-week off to a great start. Something everyone can do in five minutes, tops. When you try it, write a comment here to tell me how it went.

    Previous Monday tips.


  • Happy birthday to…

    GiftThis blog is now five years old! I can’t believe it!! If you can’t either, I can prove it: here’s my very first post.

    It’s been quite a ride. For the first three and a half years it was pretty quiet around here with wildly irregular posting and just a few faithful readers. And then, last year, it took off like crazy. The day before my own birthday, incidentally.

    Some stats:

    • This is post number 1,203
    • There are 5,325 comments on the site
    • Akismet, the spam blogging software I use, has blocked 167,674 spam comments. Sheeesh!
    • In the last year, this blog has been read by 1.5 million(!) people.

    I feel truly grateful and proud to work on something this… big. And it makes me really happy because it tells me that people all over the world have a deep, lasting interest in happiness at work.

    Some of my proudest moments with the blog have been:

    • Writing posts that get read by tens of thousands of people
    • Getting feedback, ideas, tips and criticism from so many nice people
    • Getting email from a lady in Hong Kong who quit her crappy job because of something she read here
    • Being invited to speak in India, because of the blog
    • Asking for help and getting it

    Now: if you’d like to give this blog a birthday present, I ask for the gift of feedback! I’d love to ask you:

    1. What do you like about this blog?
    2. What could I do to make the blog more useful to you and even more popular?
    3. What has been the most inspiring or useful thing you’ve learned here, that has helped you become happier at work?

    If you’d like to answer one or more of these questions, please write a comment.

    And most of all: Thank you for reading this blog!


  • Do you jiibe? You should!

    JiibeWhat’s the corporate culture like in your current workplace? What’s the ideal corporate culture for you? How much of an overlap is there between the current and your ideal? In what other companies could you find more of a match and be happier at work?

    That’s what a great new website, jiibe.com can help you find out.

    I’ve been fooling around with it and I love it! It’s really simple – the website asks you a series of questions, and you tell it how things are at your current company and how you’d ideally like them to be.

    At the end you get a description of your ideal corporate culture and a list of the companies that match it best – based not on how those companies define themselves but on how other jiibe users rated their workplaces.

    I really liked the questions in the survey, which ask about day-to-day situations in a company. This means that they poll what values a company actually has – as opposed to the values they say they have. Also the user interface is seriously slick and of course the whole concept is brilliant.

    I believe that jiibe can help job seekers find more happiness at work by letting us find companies where we are more likely to fit in.

    And the development possibilities are endless. How about asking users how happy they are at work in order to investigate the effect on corporate culture on job satisfaction. You could let companies state their desired corporate culture and determine the gap between desired and actual culture.

    I could go on, but I won’t. Instead, check out jiibe.com, take their survey – and then come back here and let me know what your ideal corporate culture is like in a comment.

    For instance, my ideal culture is:

    consensus encouraging empowering improvising innovating fun flat cooperative transparent

    What’s yours?


  • Quote

    Following - not leading

    Here’s a great quote, that goes to the very heart of leadership:

    I start with the premise that the function of leadership is to produce more leaders, not more followers.

    – Ralph Nader

    I could not agree more: good leaders create devoted followers, but great leaders create more leaders. Lao Tzu spoke to the same thing 2500 years ago when he said:

    A leader is best when the people are hardly aware of his existence,
    not so good when people stand in fear,
    worse, when people are contemptuous.

    Fail to honour people, and they will fail to honour you.

    But a good leader who speaks little,
    when his task is accomplished, his work done,
    the people say “We did it ourselves.”

    Have you known a leader, whose leadership style naturally created more leaders around him or her? What did that leader do?

    Related post:


  • International gigs coming up

    Alexander Kjerulf
    I kick it up on stage at a recent presentation

    I’ve been doing a huge number of speaking and consulting gigs here in Denmark this year (even though I recently raised my rates significantly), and now it seems that the international part of my speaking business is REALLY taking off too. Just these next couple of months I’ll be speaking at conferences and companies in Sweden, Turkey, India and the US. Wooo-HOOOO :o)

    Some of these events are open to the public, so if you’re in one of these countries, please consider attending. I’d love to see you there!

    Stockholm, November 6: The Power of Passion
    A really cool event arranged by the great people at 4good. I’ll be speaking about passion at work – how to find your passion and how to inspire it in others.

    Istanbul, November 28: The 9th Performance Management Summit
    I’m giving a keynote presentation at this conference for HR professionals on how happiness at work is the only reliable way to great performance at work.

    Indore, December 9: Indore Management Association – Unshackling Leadership
    I’ll be presenting on “How to lead with happiness,” ie. how leaders can be happy at work and how they can make their employees happy.

    You can read more about my gigs here.


  • 52 jobs in 52 weeks

    Sean AIken

    Sean Aiken is doing 52 jobs in 52 weeks. Anybody, anywhere can offer him a job for one week and in the past 28 weeks he’s been a Dairy Farmer, Radio DJ, Veterinarian, Advertising Executive, Florist, Job Recruiter, Yoga Instructor, TV Talk Show intern and Snowshoe guide. He just completed Week #29 in which he was a Tradeshow Salesman in Atlanta, GA.

    Talk about job-hopping :o)

    It gets better: Sean’s one week employers donate any wages to charity, and he’s raised a little over $11,000 so far.

    Sean Aiken

    I had a chance to ask Sean a couple of questions about happiness at work – he ought to have some experiences to draw on by now…

    Q: So Sean, what have been the most fun jobs so far?
    I think the most fun jobs so far have been: Radio DJ, Brewmaster, Rock Climbing Instructor, Advertising Executive, and Dairy Farmer.

    Q: What has this experience taught you about enjoying work – is there something you can pass on to people everywhere who may not be having much fun in their current work.
    I have found that when I ask people what they like most about their jobs, the response is often the people they work with. I have realized that you could have the best or worst job in the world, though it is the people you work with that are going to make it a positive or negative work environment.

    I think our attitudes play a big part in our workplace satisfaction. If you are not enjoying your job, I have learned that even small changes can make a big difference and it may not be necessary to change professions completely. Perhaps, simply changing departments, asking for more responsibility, etc.

    Q: Has there been one job where you thought “Yeah – I could get to like THIS!”
    I think I could get to like most things. I could definitely see myself in all my previous One Week Jobs in some capacity or another, though if I had to choose one, I enjoyed working for a non-profit as a Cancer Fundraiser. Everybody I was working with were so passionate about their jobs which made for a great work environment and I really liked the fact that what I was doing was contributing to benefiting the lives of so many.

    Sean Aiken

    I think Sean’s project is a fantastic idea and I know he’s still looking for work – so consider employing Sean for a week in your company, I’m sure it’ll be a blast! Check out the One Week Job website to learn more and to see video from Sean’s previous employment adventures.


  • Top 5 reasons green workplaces make their employees happy at work

    Green Companies
    More and more companies are starting to care for the environment, and this is one area to which we can all contribute. Can you get your company to recycle paper? To use less electricity or water? To save on fuel or other resources? To start buying more environmentally friendly products? Make yourself heard, start a campaign, enlist support. Go green!

    What’s really cool is that companies are learning that being environmentally friendly actually makes them MORE money. Interface, the world’s largest manufacturer of carpets, designed and manufactured a new kind of carpet that was environmentally friendly, and while the design and production of this new product was more expensive than their regular line, it instantly became a bestseller and has made the company a fortune.

    Ray Anderson, the CEO of Interface, had a rude awakening about the way his company had been polluting, saying:

    It dawned on me that they way I’d been running Interface is the way of the plunderer. Plundering something that is not mine, something that belongs to every creature on earth.

    So I said to myself “My goodness, some day people like me will end up in jail.”

    Another great example is Patagonia who make outdoor wear and mountain climbing gear, donate 1% of their revenue or 10% of their profits, whichever is greater, to environmental causes chosen by their employees.

    But aside from financial gains, I believe that being environmentally focused has one other huge benefit for companies today: It makes employees happy. Here are five reasons why.

    5: It gives us a sense of pride
    Knowing that your work made a group of already wealthy investors a little richer may not be a huge source of personal pride, but knowing that your work made the world a little cleaner, or the environment a little safer or helped reduce C02 emissions can be.

    Working for a company that has not only a positive bottom line but also a positive impact on the world feels good and makes us happy at work.

    4: It creates a stronger bond with the company
    Having that sense of pride means we can more easily identify with the company and feel like we belong there. This also contributes to happiness at work.

    3: Employees can take action
    Corporate environmental initiatives always work best when employees can involve themselves directly. Patagonia for instance, lets employees take time off work to work on environmental projects, and taking action for something you believe in, makes you happy.

    2: We make a positive difference
    It also lets us make a difference. If employees can get involved where they are and contribute to the environment through their ideas, energy, knowledge, skills or passion, they can contribute actively to a worthy cause.

    1: It’s the right thing to do
    It is just not right for companies to consume more natural resources than strictly necessary. It is not right to pollute, when there are other non-toxic ways to produce. Working for an organization that gets this, and chooses to do the right thing, rather than the easy thing, makes us happy at work.

    So companies that take the environment seriously can not only make more money, they can also make their employees happy at work and reap all the benefits that happy workplaces experience, like increased innovation, better customer service and higher profits!

    So try it out in your workplace: What could YOU do for the environment?

    Blog Action Day
    This post is part of the Blog Action Day


  • More pictures of happiness at work

    The Happy At Work Group on flickr is alive and pictures of people enjoying their work keep ticking in. Here are some great recent ones:

    Jonas Cronfeld posted a creative way to be happy at work: work in your underwear!

    Happy at work

    The Canton Public Library observed international talk-like-a-pirate-day like this:

    Happiness at work

    Happiness at work

    And of course, a Nintendo Wii never hurts as team viget demonstrate:

    Happy at work

    Remember, you too can join the group and post pictures of happy people at work.

    Related:



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