• Links

    A few good links while I’m rebooting:

    Great article on abundance in the digital world. Quote: “In the physical world scarcity is what leads to value. In the digital world abundance is what leads to value.”

    Karoshi T-shirtKaroshi is a japanese word for death by overwork. Yes, it happens. If you want to protest the The Cult of Overwork, why not put it on a T-shirt (thanks, cityzenjane).

    Even serious business magazines like Forbes say you should sneak out of work right now.


  • Busy week

    I’ve got a busy schedule this week so expect sporadic blogging at most for the next few days :o)

    Wednesday I’m facilitating two sessions at Samtalerne, a conference about conversations and how they apply to the business world.

    Thursday and friday is of course time for Reboot8. I will present a session called Let’s take back politics thursday june 1 at 17:45. If you’re coming to Reboot, please join me for a talk about how we can create true democracy using simple, already proven technologies and processes.


  • Happy babies at work

    PregnantCNN has a great story of a small company who tried an innovative solution when four key employees became pregnant at around the same time:

    We had fewer than 25 employees at the time, and the soon-to-be moms were our head of publicity, a media buyer, the manager of print production, and a senior account executive. Each had client and supplier relationships that were vital to our business. Plus, conducting four executive searches at the same time would be costly.

    So I decided to try something radical. A few months before they left for maternity leave, I invited the women to bring their babies to work when they returned.

    The moms were so thrilled to be close to their babies that none ever dropped the ball when it came to work. When one had to run to a meeting, another babysat. We made sure employees who couldn’t stand the sound of crying babies didn’t sit near the “romper room.”

    As we grew to become the $60-million-a-year company that we are today–we now have 150 employees who fill six historic homes in Austin and an office in New York City–additional moms and even dads brought their babies to work.

    So far, 33 babies and a small army of dogs have “grown up” at our company. I can’t measure in hard numbers the impact of the goodwill that our family-friendly policies have had on productivity, but our local newspaper routinely names T3 as one of the best places to work in Austin.

    They do have one rule, though: No goats!

    I like this approach (to the babies, not the goats) and I think it has massive potential. It reframes the situation from “Oh no, one of my employees is pregnant, that’ll create huge problems” to “yes, pregnant employee, what fun!”

    BookKirsten Stendevad, a friend of mine, has written two books on the subject. One is about motherhood and how it can be a career boost, rather than a hindrance. The other she co-wrote with her husband Esben Kjaer, and it takes a similar approach to being a father. Both books are only available in danish so far.

    All of this is yet another case of self-fullfilling prophecy. When you approach something as a problem, you make it a problem. Regard the same situation as an opportunity and, well… this story speaks for itself.

    May I add: “Yes! Crisitunity!”


  • Four Fantastic Phrases at work

    Four Fantastic Phrases

    Let’s say you agree with me, that being happy at work is really important. That coming to work day after day, year after year, simply for the paycheck is just not enough. Hey, we spend most of our waking hours at work, so we might as well enjoy it, right?

    Assuming that: What can you do to be happy at work? Specifically, what can you do right here and right now? Something simple, easy and fun, that will make a positive difference for you and your co-workers.

    If that’s where you’re at, there are Four Fantastic Phrases you should know. Four simple things to say that make work a lot more fun. Four phrases whose absence is guaranteed to make work absolutely miserable.

    Here they are:

    1: “Thank you”

    It’s so simple: People are constantly helping each other out at work and doing stuff for co-workers, and a simple “thank you” can really make a difference.

    Take it a step further and praise people while you’re at it. Remember that you can praise people both for what they do and for who they are. As in “Thanks for getting that report to me a day early” or “I really like working with you because you’re so dependable” respectively. Both are good!

    Praise and thank-you’s take no time and cost no money, but really brighten people’s day.

    2: “I’m sorry”

    Let’s face it, we all screw up once in a while. When you do, don’t hesitate to apologize. In fact, the sooner you apologize, the easier it is.

    Some people think apologizing is a sign of weakness, but in reality it shows that you take responsibility for your actions and it makes it easier to move on after making an error. It also shows that you learn from your mistakes, provided, of course, that you don’t keep making the same mistake over and over.

    Most of the time, a mistake is not your fault alone, but you can always take responsilibity for the part that is your fault and apologize for that. When it’s both your fault and somebody else’s fault, apologize first, instead of waiting for the other guy to do it. He may be waiting for you too, you know :o)

    3: “Help”

    Ask for help when you need it. Many people actually like being asked, since it makes them feel appreciated and needed, so there’s a chance to make somebody happy at work right there.

    Also: Offer your help, even when not asked. Some people feel too busy to offer their help, but when we all help each other, we each become more efficient and get more work done. When everybody’s thinking “I really don’t have time to help others” everybody gets less work done, and the statement becomes self-fullfilling.

    4: “Yes, and…”

    A co-worker comes to you with a new idea. “Let’s try a new approach on the Hansen project. Why don’t we [insert new idea here]?” Here are some potential responses:

    • “No, that’ll never work”
    • “Yes that sounds interesting, but we don’t have time for that”
    • “Yes that sounds interesting, and I’d like to hear more”

    No’s and yes-but’s discourage people. It’s a sign that you’re not really open to new ideas. Yes-and means you’re willing to listen and consider new ideas in depth. People love being listened to.

    NB: Yes-and is not about saying yes to everything. If you do that, you’ll never survive :o) Yes-and is about being open to other people’s suggestion instead of immediately rejecting them.

    Four Fantastic Phrases

    So.

    Imagine a workplace where people:

    • Constantly thank and praise each other
    • Apologize freely when they make mistakes
    • Easily offer and ask for help
    • Are always open to each other’s ideas

    That would have to be a nice place to work. On the other hand: Imagine a company where people rarely or never use those four phrases. Scary thought, huh?

    Here’s the deal: Each of the four phrases is contagious. The best way to spread the virus is to use them yourself. The more you thank others, the easier it will be for them to thank you. The more you admit your errors, the more your co-workers can do it too. Etc…

    And start now. Find a co-worker and praise her. Have you made a mistake recently? Go apologize right now. Are you stuck on some task? Go ask for help. Does one of your colleagues look stressed? Go offer him your help.

    Anybody can use these phrases, employees, executives, middle managers, techies, receptionists, janitors, office workers, everyone. I will say this though: Coming from managers, they have an even stronger impact. But that’s no excuse for the rest of us not to use them, untill management does :o) Remember: Something happens when you do something. Not before.

    Will it make a big difference? Not immediately. But it gets the ball rolling and makes you and others a little happier at work every day.


  • Quote

    And speaking of politics, here’s a quote by Al Gore taken from this NY Times article:

    Politics has become a game of meaningless, mindless battles, conducted by unscrupulous methods and people, designed to transform even the most serious policy debates into sport.

    – Al Gore


  • Reboot democracy interview

    Reboot politicsI’m speaking at the Reboot conference in Copenhagen on june 1-2. My topic is how we can reboot democracy, which is absolutely necessary because I believe politics is broken.

    Leading up to the conference, I was interviewed by podcaster extraordinaire Nicole Simon. We had a great chat about politics, why people don’t care for it and what it would take to get us all involved in creating the future of the world (main keyword: It has to be fun!).

    You can find the podcast here.


  • Happy birthday to m… HOLY COW, I’m on digg

    There’s been a lot of interesting stuff happening the last 24 hours:

    And then something funny happened to my blog. I submitted my post on the top 10 mistakes managers of geeks make to reddit and… well look what happened to my stats:

    Stats

    Yikes. In short order the post got picked up by del.icio.us and Fark, but WordPress was till holding up. Then the post made it to the front page of digg, and the site promptly died :o)

    The best part is that the post really seemed to resonate with people and it got a lot of insightful comments and great feedback. I hope people can use it to create better relations between geeks and managers.

    And now that the site is back up and running I can go back to bed and sleep some more :o)


  • Links

    Bernie deKoven has just launched Finger Golf, which Bernie calls “a simulation game for the business community. For business to build community. For business to help people learn about how to build a better business community. Probably right after breakfast on the first day of a conference”. It looks absolutely amazing and I want one.

    There’s an article in “Krop og Fysik”, the danish physio Therapist’s magazine about happiness at work and yours truly. It’s only available in danish though.

    Never forget to fasten your dog’s seatbelt when you do loops in your plane.

    Bicycle with square wheelsThis is cool in a geeky kinda way: A bicycle with square wheels that actually works. Provided of course that the surface it rides on is an inverted catenary.


  • Help Alex write a book

    Happy at work bookI have a big announcement:

    Happiness at work is my favorite topic and I believe this idea is revolutionizing the business world. But while happiness is a deep theme in more and more business books (Nuts! and The Seven-Day Weekend are prime examples), there’s still no one book that deals with how you’d run a company based on happiness.

    I’m writing that book – and I’m writing it right here on this blog.

    The book’s central idea is this:

    Happiness at work is the best and most efficient force in business.

    You can be in business for money, power, out of ambition or to change the world, but the one approach that will get you lasting success and a good life is to base your business decisions on this question: How can I make myself and others happy through my work?

    Click here to read all the details – and please help me out.


  • Happy At Work at IKEA

    I spotted this sign in the men’s room of our local IKEA:

    Equality at IKEA

    For those (unfortunate few, I’m sure) of you who don’t read Danish, it says:

    I assume there’s an exclusive restaurant
    for managers only?

    Erik Edelstein did not make it into IKEA’s
    Management Potential Programme

    Heh! So if you’re the kind of manager who believes it is your god-given right to eat your lunch in a special, exclusive restaurant seperate from the employees, then you’re not going to manage at IKEA.

    Which makes excellent sense for three reasons:

    1: Facetime is important for happiness at work

    Managers must spend time with their employees and lunch may be the best time for it! How else are manager’s going to know what’s going on? And one thing that makes employees happy at work is a manager who has time for you and understands you.

    2: Management applicants self-select

    When IKEA promote their management programme in this gutsy way they are making sure that they weed out applicants with the wrong attitudes from the very beginning.

    3: It matches IKEA’s brand

    It also speaks to me as a loyal IKEA customer and it blends perfectly with the principles of democracy and equality that their brand of cheap but well-designed furniture stand for.

    So: Management development, brand development and happiness at work all in one. Not bad, huh?

    Previously: BMW brand themselves againt bureaucracy.

    I’m adding “management-only restaurants” to my list of vampire ideas.



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