• Helping Africa through business

    AfricaI recently wrote a blog post asking for information on happy workplaces in Africa.

    I got some great tips, showing that even in poor countries it’s still possible to be happy at work.

    Now I can finally announce the reason why i ask. A company has been launched that has a simple but breath-taking goal: To eradicate poverty in Africa through business.

    The company is called C4, and the idea is based on micro-financing ala Grameen Bank – with a focus on helping African businesses.

    The idea is this:

    1. People in rich countries can create an account with C4 and put money into it.
    2. Africans can create accounts asking for investments.
    3. C4 account holders can decide which projects to invest in.

    Note that you’re not giving the money as aid – you’re investing in a number of projects and can expect to get your money back with interest.

    The advantages are clear:

    • You get direct influence over which projects you support.
    • Instead of giving aid, we’re helping people help themselves.

    I know the people behind this, and I know their commitment, skill and energy will carry them on to great results. I have also been giving them a hand here and there :o)

    Now they’re looking for the first group of people to start test-driving the site. They’re looking for 2,015 people to be specific (why that number? See if you can figure it out :o)

    I urge you to sign up for this. It’s a great opportunity to be a part of something fun, that has the potential to make the world a better place.

    I will certainly be participating, with a specific focus on spreading happiness at work in African businesses.


  • My book is being translated to two other languages

    Happy Hour is 9 to 5Here’s some really exciting news: My book is being translated into two other languages.

    Cesar Cardozo is putting together a team to translate it into Portuguese. If you want to help him out, please contact him.

    Also Erno Hannink is getting it translated to Dutch.

    What can I say but WOOOO-HOOOOOO!!!! :o)


  • Happy at work at Nixon McInnes

    GreenAfter I wrote on my blog that I’m a huge fan of Ricardo Semler, I got an email from another avowed fan, namely Tom Nixon who is a director at Nixon McInnes a web design agency in Brighton, England.

    He’s been telling me a little about how they run things, and here are som highlights:

    Everyone sets their own working hours
    This works really well for us. We had an almost tearful moment at our ‘review of the year’ meeting before xmas when a relatively new member of staff said that her highlight of the year was being able to see her kids in their school nativity play, which had been possible for the first time this year because of our flexible working arrangements.

    Open book accounting
    Everyone knows what everyone else earns, and I also like to show staff our bank statements now and again so they get a feel for what comes in and goes out. Sometimes we have awkward conversations about pay because salaries are public, but it’s so much better getting it all out in the open – people usually find out eventually anyway.

    Voting on key issues
    We had a chance to move into some really nice offices about a year ago, but the team voted against it in the end because it was just too expensive. We were all a bit bummed by not getting to work in the new place but because everyone had a say in it there was no
    complaining.

    Their company culture also includes things like “People wear the clothes that they feel are appropriate” and “We believe that businesses need not be only about money.”

    YES! Way to go! It’s all very Semler-ish and perfectly in tune with my previous posts on why secret salaries are a bad idea and the cult of overwork.

    I like the openness and participation that this encourages and the fact that these are not just internal policies, but are mentioned right on the website. Kudos!

    PS. They’re hiring!


  • Five reasons to forget about money and focus on what makes you happy at work

    I'm rich. But am I happy?

    The constant hunt for more money, eternally chasing the next raise, measuring yourself against the number on your pay check is no way to run a career, and no way to live a work life.

    Using money as your yardstick is seductive because it’s one of the few objective measures of progress in a career. If you made 100,000 last year and 150,000 this year you must be doing better, right?

    Wrong. Your salary, no matter how large, can never make you happy at work. Sacrificing happiness at work for more money is a terrible trade – one that you will end up regretting.

    Here’s five reasons why.

    1: More money does not make you happier

    Most people think that having a higher income would make them happier. They’re wrong!

    That is the conclusion of a study by Two Princeton professors, economist Alan B. Krueger and psychologist and Nobel laureate Daniel Kahneman, who say that:

    The belief that high income is associated with good mood is widespread but mostly illusory. People with above-average income are relatively satisfied with their lives but are barely happier than others in moment-to-moment experience, tend to be more tense, and do not spend more time in particularly enjoyable activities.

    The problem is that people still act on their mistaken belief that making more money makes them happier:

    Despite the weak relationship between income and global life satisfaction or experienced happiness, many people are highly motivated to increase their income. In some cases, this focusing illusion may lead to a misallocation of time, from accepting lengthy commutes (which are among the worst moments of the day) to sacrificing time spent socializing (which are among the best moments of the day).

    Which is just a fancy way of saying that you may think that switching jobs to get a 25% raise in return for a 2-hour commute or a 70-hour work week or ten days a month of business travel is a good deal. You’re wrong. You’d be happier with a lower salary, a more fun job and more time with your friends and family.

    2: Always thinking of money is bad for you

    “Money pushes people into a state where they become focused on achieving their own goals without help of others,” says researcher Kathleen Vohs, assistant marketing professor at the Carlson School of Management, University of Minnesota.

    They performed a series of experiments where subjects were asked to solve a difficult puzzle and told they could ask for help. Some of the subjects were subliminally primed to think of money, eg. by placing a pile of monopoly money in their field of vision or by giving them a warm-up exercise where they had to de-scramble sentences related to money. (source)

    The experiment showed that thinking of money had a significant, negative effect on the subjects:

    • They became less likely to ask for help
    • They became more reluctant to help others
    • They became less generous
    • They isolated themselves more from others

    So if your success depends on you working well with others, on being able to help others and ask for help, thinking of money (even in a subtle and subconscious way) makes you less effective. On the other hand, if your success depends on you being selfish and isolated – go right ahead, make money your only goal :o)

    One group of people who are particularly at risk are those who think that “time is money”. Bob Sutton, author of the excellent book The No Asshole Rule, has a great post on how the billable hour affects people. This constant focus on money even means that “lawyers watching their kids play soccer admitted to mentally ticking away lost income for each minute they stood on the sidelines.??? Ouch.

    3: The actual amount doesn’t matter – fairness does

    Try this experiment: Get a bunch of Capuchin monkeys, and train them to give you a small, polished granite rock in exchange for a slice of cucumber. Capuchins are pretty clever, and soon the monkeys learn that when they hand over the rock, they get their treat.

    Then try something new: Get two of these monkeys together, and give one of them a better treat. Capuchin monkeys like cucumber fine, but they like grapes even better because they’re sweeter. When one capuchin sees you paying another one in grapes, it refuses to cooperate, and will no longer hand over the rock in exchange for cucumber. “Listen, buster,??? it seems to say, “you’re paying that guy in grapes and my work is at least as good. I want grapes too, or I’m going on strike.” (source)

    In another experiment using brain-scanning equipment, this time on humans, researchers found a center in our brains that lights up whenever we believe we’re being treated unfairly. It seems that fairness is not just a nice ideal to strive for—we have a biological need to be treated fairly (source).

    So we humans have a built-in desire for fairness that even seems to be present in other species close to us. If you feel that your salary is unfair, this will make you unhappy!

    4: It’s not getting what you want – it’s wanting what you get

    Stephen Shapiro, author of the excellent book Goal Free Living, writes about a German study that shows that what really matters is the gap between your current income and your desired income. When people wish for more money than they have, they tend to be unhappy.

    There are of course two ways to close this gap, the traditional one being to make more money. The downside of this approach is, that very often, more isn’t enough and the more people have, the more they want.

    The other approach is much more sustainable, and it is to want what you have. To realize that once your most basic needs are met, more money, a bigger house, a larger car and flat-screen TVs in every room will not make you any happier than you are today!

    But being happy with what you have, will.

    5: Your salary can make you unhappy – but not happy

    Herzberg’s motivational theory divides motivational factors in two categories: Hygiene and motivational.

    The hygiene factors can make us unhappy when they’re not present, but their presence can’t make us happy. The motivational factors can actually make us happy. Salary falls squarely in the “hygiene” category, meaning that getting paid well can remove dissatisfaction – but it can’t create satisfaction.

    What to do instead: cultivate a healthy attitude towards money

    I want to make this very clear: I’m not against money. I looooooove money. Money is fun. There is nothing wrong with making tons of it.

    And I’m not saying you should ignore money completely and just accept whatever your workplace is willing to pay you.

    I’m also not saying that you have to choose – that it can only ever be money or happiness. You can have both. But the way to get it is to cultivate a healthy attitude towards money. Which is this:

    Your salary makes it possible for you to come to work. It’s not what motivates you or makes you happy. It’s a means, not an end.

    An unfair salary has the power to make you unhappy – a fair one can’t make you happy.

    Never sacrifice your happiness at work for money.

    If you make all your career decisions based on money you will always be chasing the next, larger paycheck, never stopping to think if you like what you do in pursuit of that next raise.

    If you instead decide based on what will make you happy at work, there’s a much bigger chance that you will be. You will probably also make more money.

    You should make an effort to be paid what you’re worth – to get what is fair considering how much value you create and what other people in the company and in similar positions elsewhere are getting. Then forget about money and focus on enjoying your job.

    And you know what: This is pretty hard. I’m doing well financially, and I still dream of all the great stuff more money could by me. It’s damn hard to let go of. But I know that the main reason I’m happy today is not that I make more money than before – it’s that I enjoy what I have and that I live squarely within my means.

    THAT is true wealth, and I’m not exactly the first to say so (by a long shot):

    “Contentment is natural wealth, luxury is artificial poverty???
    – Socrates

    “We tend to forget that happiness doesn’t come as a result of getting something we don’t have, but rather of recognizing and appreciating what we do have.”
    – Frederic Koenig

    “There is no end of craving. Hence contentment alone is the best way to happiness. Therefore, acquire contentment.
    – Swami Sivananda

    And what about you? How important is your salary to you? What matters the most to you – money or happiness at work? How have you chosen in your career? Write a comment, I’d really like to know.

    Related posts:


  • Quote

    Warren BuffettReally, getting to do what you love to do every day, that’s the ultimate luxury. And particularly when you can do it with terrific people around you.
    – Warren Buffett

    From this interview which demonstrates very clearly, that the reason Warren Buffett has made so much money is that he doesn’t care much about money :o)


  • Interview with Bernie deKoven

    Bernie deKovenIs there room for play in you job? Do games, fun and general silliness have a role in your workplace – or are they just frivolous excuses for not doing your job?

    There is no doubt in my mind, that healthy, happy workplaces are full of fun play. And I know Bernie deKoven agrees. Bernie pursues the Playful Path, professionally. He blogs at deepfun.com. He calls himself Major Fun. Seriously (or not!), the man knows play :o)

    Here’s an interview with Bernie about play and how it can be introduced to the workplace.

    Bernie, your area of expertise is play. How did you come to be engaged in this?
    My father and I used to play word games. I think basically my father did this to keep me quiet. But it worked. He even invented his own variations. I remember especially a game he called “SuperDuperGhost.” It’s a variation of a spelling game called Ghost. That’s the game where players take turns, each one adding a letter, until one player is forced to complete a word or gets challenged and doesn’t have a word that uses the letters he specified. SuperGhost is like Ghost, except you can add letters to the beginning or end of the word. And SuperDuperGhost? I’ll let you guess how that was played. For me, the exciting thing about playing with my father like this was the connection between us during the game. That was the key. We were playing together, for that short time, as if we were equals.

    I think the next big event for me was in school, in high school, actually. I was already active in theater and in journalism and was writing a humor column in the school paper. I had a class in physics. It was an experimental class, in every sense of the word. We made all our own equipment out of junk – micrometers using two mirrored slides, a toothpick and rubber band, for example. The whole class was play. O, there were exams. And I didn’t do well on most of them. But that wasn’t the point for me. It was the fun-physics connection, that I could actually have fun, playing around with stuff, and learn about the world.

    Then there was a theater class I took in college. Improvisational theater. The person who taught us never sad anything negative to anyone. We literally played. Lots of theater games. Lots of games with character. And, all the time, just by underscoring the things we did particularly well, and by nurturing the fun of it, we were developing our craft. Though I later went on to get a Masters degree in theater and wrote and directed plays, it was this experience that remained central.

    Then I was hired to develop a curriculum in theater for elementary school children of a very urban persuasion. I quickly perceived that these kids already had their own form of theater, and a very profound one at that – only they called it “games.” So for the next 4 years, they taught me their games, I taught them games I could find in theater books and in collections from around the world, and I eventually wrote a curriculum, not in theater, but in kids social games – 5 volumes, over 1000 games – based on the discovery that if you let kids play together, and give them a safe place to do it in, they begin to master very complex social and intellectual skills, learning how to lead and follow, how to read and understand rules, how to make up their own.

    Then I started teaching this curriculum to teachers, and I discovered how adults were even more in need of the opportunity to play together, to play with rules and with each other, than kids. It was amazing how profound our conversations became after a half hour of playing Duck-Duck-Goose or Captain May I.

    Which led me to opening up my own retreat center, called “The Games Preserve”, where I conducted workshops, exploring everything I could learn about the phenomenon of games and play. I started exploring board and table games as well. Integrating every play form I could acquire into the exploration. We held amazing sessions, some for kids, most for adults. I particularly remember sessions I ran for people who worked in the prison system. Such profound discussions about rules and freedom. Such deep play. One day, a couple people from California dropped by. They wanted to experience my sessions because they were part of an organization called the New Games Foundation. They had run a few very successful, large scale play events, and needed to learn how to teach people to lead games. The next thing I knew, I had joined the Foundation and led the effort to create the New Games Training program.

    Play

    In many regards, play is seen as something frivolous, wasteful, silly and childish. What do you say to people who have this attitude?
    Generally, I start playing with them. And then talk about it. If I try it the other way around, it simply doesn’t work. I choose games that are in deed frivolous, but not threatening. Then, rather than talk about play, I talk about fun. What was fun in the games? Which leads to exploring what is fun in everything. And maybe what it would be like to live without fun. I think, in general, fun is an easier word to use. Sure, it’s trivial, and self-trivializing. But it’s less threatening than play. Even seriously grown-up people can acknowledge that they like having fun, and wouldn’t mind having more of it.

    You work with different kinds of organizations, to get them to play. I have a feeling that play at work can definitely increase happiness at work. Would you agree? Why does playing makes us happier?
    Again, I find the word “fun” more useful. The fun-happiness connection is a lot easier for people to draw. Play seems to have a lot of negative connotations, or perhaps over-spiritual, or too many connections to childhood. Playing is a good way to have fun. It’s fast, easy, almost guaranteed. It makes us happier because it allows us to have fun together. Now, when you start asking why, why does playing make us happier, or why even does fun make us happier, I think it is because we are most thoroughly ourselves when we are playing, because we experience our health, emotionally, physically, socially. I learned somewhere that people who study animals, especially herd animals, can immediately judge the health of the herd by noticing how many of the animals are at play. I think the same is true for people – when we feel safe enough, we naturally play. When we play, we are at our fullest, our best. Hence, happier.

    Play

    How can play be integrated in our workplaces? What are some good day-to-day ways of playing at work?
    There are a lot of games we can bring into the workplace. A lot of wonderful toys. A lot of rituals, celebrations. But I think it’s playfulness, rather than play itself, that has the highest payoff for people at work. I believe work is inherently fun – when we are challenged, engaged, given the freedom to learn, to experiment, to discover. It’s fun working with other people who are having fun. So, for me, it’s not so much integrating play into work as it is removing the obstacles to playfulness. Which begins, of course, by acknowledging the fun of it all, the excitement, the challenge. By stressing the equality of all players. By demonstrating respect for them as individuals. By focusing on their competencies, on what the players like to do, and do best. By helping to make things clear – rules, goals, expectations – in the same way we do in games. Using the word “fun” and “play” to describe work (“let’s play with this together” “this meeting was fun”) is also a great help.

    What’s your favorite story of play in a workplace?
    Well, it was during a brainstorming session, naturally. I got very interested in meetings. Of all the times in the work environment when play is actually nourished, it seems it’s in meetings – especially in meetings that are held for the purpose of producing something – a plan, a list of alternatives, a collection of new ideas. As the facilitator, I had brought a bunch of sticky toys – you know, those jellylike things that you can squeeze and stretch and can stick to each other. I actually already wrote this story, now that I think about it – this is how it ends: “While I was introducing the next game, someone discovered yet another property of the Glue Thing. It turns out that if you throw it onto the ceiling, it actually sticks there for awhile. Within three minutes of this discovery, it began raining Glue Things.

    In sum, we had spontaneously arrived at a new game, one that I hadn’t planned for, one that brought the group together, and kept them together for the rest of the evening, and throughout the next day, until the very end of the two-day brainstorm, when somebody finally figured out how to remove the rest of the Glue Things from the ceiling.”

    What happens to people when they play? What does play do for us?
    I think I might have already answered this question above. Here are some additional thoughts. 1) embodiment. I think play embodies us. Puts us back in our bodies. And because we find ourselves in our bodies again, we feel more whole. 2) intimacy. I think play allows us a certain amount of intimacy that we can’t achieve, without great effort and excuses and boundary-making, otherwise. Safe physical contact (because we are more embodied). A sense of being part of a larger body – the community of players. 3) safety. For the time of the play experience, if it is correctly framed and facilitated, we feel safe with each other and with ourselves, unthreatened, nonjudgmental, open – physically, socially, emotionally. So we feel free. So we become more whole. Healthier.

    I know that you advocate the open-ended games where people are free to change the rules as they play. Where this is even part of the game. What is your favorite game?
    The one that people make up together.

    Bernie: Thank you for some great answers!

    And how about you dear readers – How do you play at work? Is there room for fun in your job?

    And if you need some inspiration to play, go read Bernie’s blog.


  • Quote

    DuckMany of us are trying almost desperately to hold on to the belief that bringing more toys into the workplace will make things more fun.

    It seems to me, however, that bringing more toys into the workplace to make work more fun is like bringing more canaries into the mine to make the mine safer. If the environment is toxic, it’s time to get out of the mine.

    – Bernie deKoven (source)

    Right on, Bernie!

    And may I add that if the environment is toxic, bringing in motivational speakers, inspirational posters or just about any other gimmick you can think of is useless. Or worse than useless, because it will be seen as an attempt to distract people from the real problems.


  • Ask the CHO: Diplomacy with customers

    Say no to difficult customers

    An anonymous reader sent me this question:

    I’m struggling with my work/happiness situation. I want to be return to graphic design as a career, but I realize that in order to be successful at it, I will have to find a way to become a better diplomat when I come across very difficult clients: clients who think they know better, belittle the importance of the work (“it’s so easy I could do it”), are experts at everything and generally make the creative process hell.

    Most people are not like this, but I would like some pointers on the difficult side of pleasing people, while still trying to maintain happiness at work.

    Excellent question.

    There is one realization that I think every independent worker and startup company needs to arrive at:

    Some customers ain’t worth it.

    I know that as a fledgling company you may worry about making ends meet and consequently think that every customer is a good customer.

    But the fact of the matter is, that some customers are more trouble than they’re worth. They make you fight to convince them of the value of your work, they make every meeting a battle of wills and they demand subservience before they will grant you their business…

    Their money may be good – their company, however, is toxic.

    I previously wrote two blog posts that touch on this. One is about why “The Customer is Always Right” is wrong, and shows that some customers are not only wrong, they’re wrong for your business.

    In another blog post I wrote about how I learned to say “No!” to customers. How some of the toughest most demanding customers may actually come around and respect your work, providing you tell them “No!” when they make unreasonable demands.

    So my advice to any contract worker, startup company, independent consultant or is this:

    Dare to say No to bad customers!

    Yes, you will lose out on some business here and now, but consider the cost of accepting a bad customer’s business. The constant struggle will make you tired, annoyed, depressed, demotivated and much less able to go out and find nice, fun customers.

    Working with happy customers, on the other hand, will make you happy. This will increase your energy and motivation. You will do better work. You will get more referrals and more repeat business. You will have more confidence in your own abilities and therefore do better in your sales meetings, getting you even more happy customers.

    What’s your take? Have you tried saying “No!” to a difficult customer? What happened? How do you treat difficult customers?


  • Five weeeeeeeeird tips for great meetings

    Meetings

    Meetings aren’t exactly the most popular workplace activity, as illustrated by this passage from the book jPod by Douglas Coupland:

    Here’s my theory about meetings and life; the three things you can’t fake are erections, competence and creativity. That’s why meetings become toxic—they put uncreative people in a situation in which they have to be something they can never be. And the more effort they put into concealing their inabilities, the more toxic the meeting becomes.

    One of the most common creativity-faking tactics is when someone puts their hands in prayer position and conceals their mouth while they nod at you and say, “Mmmmmmm. Interesting.??? If pressed, they’ll add, “I’ll have to get back to you on that.??? Then they don’t say anything else.

    Web company 37signals consider meetings harmful because:

    • They break your working day into small, incoherent pieces on a schedule incompatible with the natural breaks in your flow
    • They are normally all about words and abstract concepts, not real things (like a piece of code or a screen of design)
    • They usually contain an abysmal low amount of information conveyed per minute
    • They often contain at least one moron that inevitably get his turn to waste everyone’s time with nonsense
    • They drift off subject easier than a rear-wheel driven Chicago cab in heavy snow
    • They frequently have agendas so vague nobody is really sure what its about
    • They require thorough preparation that people rarely do anyway

    I kinda agree. That is certainly how meetings are in many companies. The weekly department meeting, the project status meeting and the monthly division meeting are all seen as boring, a waste of time, painful and something that simply keeps people from getting real work done.

    Last year, The Guardian mentioned a study that showed that meetings make people very unhappy at work, and that the more meetings one has to attend and the more time one spends in meetings, the greater the negative effects. This becomes especially depressing in the face of the fact that overall time spent in meetings is rising in most countries, and that some people, especially managers, spend most of their work day in meetings.

    Now, while having fewer meetings is definitely the way to go in many workplaces, eliminating all meetings is not an option in today’s team-based work environment. This means that having good meetings become essential.

    So what is a good meeting? They are:

    • Efficient – So stuff gets done!
    • Positive and fun – So people enjoy themselves and look forward to the next meeting.
    • Participative – So everyone participates equally, instead of just zoning out or faking agreement.
    • Open – So people say what they really think.
    • Creative – So the thinking goes beyond the usual and into new territory.

    The usual tips you’ll hear for managing meetings are kinda OK. You know, stuff like “have an agenda and distribute it in time”, “make sure to have the right people present”, “make sure to start and end on time” and “only have a meeting when necessary”. All good advice, but it does not address the goals above. This means that though most companies and teams follow this typical advice, many meetings still suck.

    If we really want open, fun, creative, participative meetings we need to go beyond the standard advice and venture into slightly-weird-land. Here are five easy ways to do it.

    1: Open the meeting with a positive round

    Psychological experiments have shown that the way a meeting starts, sets the tone for the whole meeting. Start the meeting with complaints, problems and mutual blame, and that’s what you’ll get.

    But if you start out with something positive, the rest of the meeting is more likely to be more fun. The best way to start a meeting positively, is to ask each participant to briefly (= less than 30 seconds) share something positive. Here are some ideas:

    • Name one thing you’ve accomplished since the last meeting that you’ve been proud of?
    • Name a person who has helped you since the last meeting.
    • Mention one thing you’re looking forward to in the coming week/month?
    • What’s the funniest thing someone has told you in the last week?
    • Mention something interesting you’ve learned since the last meeting.

    This sets a much better tone for the rest of the meeting – and it’s also a lot more fun than opening with an endless litany of complaints and problems.

    2: Interrupt the meeting regularly

    I know you want to make the most of your meeting time – and that makes it tempting to think that “MAN, we have a long agenda today – let’s skip the breaks and get more done.” Only thing is, it doesn’t work that way.

    You need to interrupt the flow of the meeting regularly. This keeps people’s minds focused and it makes the whole thing more fun and relaxed. Here’s how.

    First of all: A five-minute break every hour is not an option, it’s mandatory! You can’t have a productive meeting if half the people present are seriously in need of a restroom visit.

    Secondly: Every half hour, do a quick two-minute creative break of some kind. You can: Get people to stand up and stretch, have a quick rock-paper-scissor tournament, ask everyone to tell their neighbor a riddle or a joke, whatever. Make it something fun and light-hearted that activates people in some way.

    So if you have a two-hour meeting starting at 1PM, include these breaks:
    1 PM: Meeting starts
    1:30 PM: Two-minute creative break
    2 PM: Five minute break
    2:30 PM: Two-minute creative break
    3 PM: Meeting ends

    Bring a kitchen timer and set it to 30 minutes, to make sure you remember the creative breaks.

    3: Lose the table

    What purpose do tables really serve at a meeting, except to give you a place to put down your coffee cup and to keep your head from hitting the floor when you fall asleep?

    Traditional meeting room
    Traditional meeting room. Note the huuuuge distance from one end to the other and the place of honor at the head of the table.

    There are many advantages to table-less meetings:

    • People are more free to move around, instead of being locked into one sitting position.
    • Communication flows better, because you can see the entire person, not just from the chest up.
    • You increase participation, because people can’t simply slump down and hide throughout the meeting.
    • You can get people closer together. If you seat 20 people around a table, the distance from one end to the other is going to be huge.
    • Seating people in a circle signals that everyone is equal. It’s democratic, unlike the normal meeting table, where the boss sits at the head of the table.

    So instead of meeting around a table, simply put the required number of chairs in a circle with nothing in the middle. If you’re going to be looking at a lot of plans or papers, hang them on the wall and arrange the chairs in a semi-circle in front of them.

    4: Get the body in there

    Your body is not good at sitting still for extended periods of time. The longer you sit still, the more stiff and tired the body gets. And when the body is tired and stiff, so is the mind.

    A very simple thing to do is to get people to stand up and stretch. It only takes a minute to:

    1. Get everyone to stand up.
    2. Bounce on your feet for 10 seconds, just to get the blood flowing.
    3. Stretch your arms up towards the ceiling – as high as you can.
    4. Keep your arms up and lean to the right. Hold for 10 seconds.
    5. Lean to the left, hold.
    6. Lean back, hold.
    7. Lean forward, touch your toes.
    8. Sit back down.

    You can do it at the beginning of the meeting, after every break or whenever you sense that people are zoning out and losing focus.

    Try this one day in a meeting, and you will discover that once you’ve stretched your body, your mind will feel fresher, more flexible and more creative.

    5: Use strategically placed silence

    This is probably the one thing you find in no meetings. I mean – the purpose of meetings is to talk, right. Silence kinda defeats that purpose, doesn’t it?

    No. The purpose of meetings is not to talk – the purpose of meetings is to arrive at ideas, solutions, plans and decisions in such a way that:

    1. The ideas are so good that they can be carried out.
    2. The process that leads to the ideas is so good that people want to carry the ideas out.

    And in this respect, silence can be a great tool. Because while some people can think while they’re talking – most can’t.

    A well-placed two-minute silent break is a great chance for people to stop and think. To figure out what the deeper issues are. To see the solution that is not immediately obvious. To find out how they feel about the issues being discussed.

    Here are some ways to use it:

    • When discussing an issue, focus first on presenting the facts without discussing solutions. Have two minutes of silence, then discuss solutions.
    • If discussions become heated, and it seems like no progress is made, two minutes of silence can be a great way to cool the whole thing down.
    • When a decision has been made, give people two minutes of silence to think about how they feel about this decision.

    The way you do it is that at the appropriate time, you announce a two-minute silence, and you keep track of time and let people know when the two minutes have passed.

    And let me warn you right away: It feels very strange the first few times. It’s funny that silence should be so threatening, but because most meetings are all about the talking, and we’ve come to think that silence is awkward. That if no one’s talking, something is wrong. After you’ve done it a few times, it becomes a lot easier, and it can even be very pleasant to take a break from all the talking!

    The upshot

    Time spent in meetings is constantly increasing. Bad meetings suck the life force out of people, leaving them tired and unhappy at work. Bad meetings also lead to bad decisions, reduced motivation and conflicts.

    If we really want fun, positive meetings, where all participants can speak their mind, where new ideas are generated and developed and where the time is used as efficiently as possible, we need to go beyond the usual advice and try something slightly weird. This blogpost presents some ways you can do that.

    Yes, adding these things to a meeting will take a little time out of the schedule, but I think we all know that the problem with bad meetings is not how much time we spend in them – it’s the quality of that time. It’s whether we spend that time being energized, creative and having fun – or whether we spend it wishing we could be back at our desks doing some real work.

    What about you? What unusual methods do you use to make meetings fun, creative and efficient? How do good or bad meetings affect your energy and motivation? Have you tried any of the tips mentioned here? Write a comment, I’d really like to know your take.

    Related:


  • A question: Next chat with Anna

    PodcastBack in December, Anna Farmery of the Engaging Brand blog and I did a conversational podcast on “Emotions at work” that turned out quite well, if we do say so ourselves :o)

    We’re looking to do another podcast – and we’re wondering if you have any ideas for our next topic? Write a comment if there’s something you’d like to hear us talk about – all suggestions are welcome.

    Related links:
    The Feel Factor – Why no workplace can afford to ignore what people feel



Get our newsletter

“I can’t believe it – a newsletter actually worth reading!”
– Subscriber

Over 6,000 people subscribe to our newsletter with tons of tips about happiness at work.


Get our books

“It’s very, very good. It’s incredibly well written, full of insights, and there are exercises to improve your own happiness at work. You can’t ask for more than that!”
– David Maister, author of Practice What You Preach

“What an inspiring book. Every leader should read it. This type of leadership has been integral to our success and I know it will boost your results too.
– Garry Ridge, CEO WD-40 Company


Get Our Free Newsletter

Over 6,000 people already get our free newsletter with useful tips, videos, links and articles about happiness at work.
Subscribe to our newsletter here.