• Reception for my book this Thursday

    Happy Hour is 9 to 5If you’re fortunate enough to be in Copenhagen this week, please join me in celebrating my book!

    I’m having a reception at Café Enter on Thursday February 15th from 4PM-6PM, and you’re invited. Drop in any time and say hi. This is also a great change to buy an autographed copy of my book :o)

    The program is:
    4PM: The reception opens. Come and hang out with other fans of happiness at work.
    5PM: I’ll give a 15 minute presentation on what it’s like to write a book about happiness at work and how it’s been received the world over.
    6PM: The reception ends

    The café’s address is Guldbergsgade 29, right across from the Empire cinema (click here for a map).

    I hope to see you there!


  • Happy link roundup

    YouHere are this week’s highest rated links and stories from the Happy at Work Link Collection.

    The best in the world
    What the late great Jeff Newman had to say about playing a pedal steel guitar, and what that means for those who want to be good at what they do, and humble about it. (thx iwelsh).

    Make “being of value” your first priority in customer service
    “The lesson is that you can go farther by showing a prospect how you can be of value to them than by trying to sell them on how good you are. We should keep that in mind.”

    Playing video games all day long may not make kids happy at work (video)
    In “gold-farms” in China, kids work all day to gain gold and items in video games, that can then be sold for “real” money. MAN we live in a strange world!

    Dutch professor is expert on happiness
    Professor Ruut van Veenhoven (Erasmus University, Rotterdam) publishes interesting articles on happiness. Read abstracts or full articles on his homepage.
    (thx Erno).

    The Importance of ‘Know Why’ over ‘Know How’
    “Let others play with ‘strategy’ and ‘tactics’ and ‘management.’ Purpose is the game of champions.???

    5 Reasons Why Enthusiasm is Better than Confidence
    Includes “Confidence is impressive – enthusiasm is infectious” and “Confidence is certain – enthusiasm is creative”. Brilliant!

    You can find many more links, vote on the ones you like and submit your own stories, articles or blogposts at the link collection.


  • How to quit

    I Quit!

    Yesterday I passed on a question from Office Lady about how you should go about quitting your job. Some great stories have come in, reflecting the whole spectrum from the measured, reasoned, well-timed resignation to going out in a blaze of glory.

    Quitting a job is one of life’s great decisions, and it’s nice to see how it’s approached in many different ways, but usually with a fair amount of thought.

    I’ve tried quitting in two very different ways.

    My very first job out of university was as a software developer for Bang&Olufsen, famous makers of high-end stereos and TVs. I quickly discovered that I didn’t fit in. The insanely high quality standards that B&O (rightfully) apply to their products and the software inside them meant that the software development process was slow, laborious, measured and very structured. For a person like me who is creative, fast-thinking and unused to bureaucracy, this approach felt like a slow death.

    When a better job offer came along I took it, and notified B&O as soon as I had made the decision – i.e. I didn’t wait till the last possible day to tell them.

    That job was fun for a while. I was only employee number four in the company, and had a large degree of freedom to tailor my own job and do my work my way. Unfortunately, the two owners of the company sorely lacked leadership qualities, and as the company grew to around 15 people, this caused a lot of friction and problems.

    One day in a meeting, one of the two founders accused me (unfairly so) of being unprofessional. I stood up, left the meeting, left work and quit the next day. Without a new job lined up.

    In both cases, quitting was exactly the right decision, and I ended up in a better situation. Also in both situations, I let the company know of my plans as soon as I had made up my mind. Not because I felt I owed them anything in particular, but more out of common courtesy and to cause them as few problems as possible.

    Here are some more thoughts from the comments on the previous post.

    chus3r says:

    Personally I’m a firm believer in giving your current employer a opportunity to keep you around. I just like to have the offer in hand before I do that sort of thing though.

    I agree. If there’s a chance of improvement, then see if you can’t fix your current job. Especially if there are many things you like, and just a few you don’t. MyNameIsMatt agrees:

    I think the ethics behind quitting depend very much on the situation. If there’s no way they’ll keep you around, then it probably isn’t worth anything to make noise before your two week notice. If, though, there is a chance for improvement, then more for yourself then the company, it’s a good idea to speak up and see if you can fix your job. If we as workers continually fear discussion of problems, and prefer to quit quickly and quietly (only giving a two week notice), then how can we really expect anything better?

    However, there’s also a risk in telling the company that you’re thinking of quitting. Shel says:

    However, the culture there turned quickly poisonous. My coworkers were all awesome, but the management turned from friendly to very cold. Suddenly, a job I really liked turned bad, and it helped me realize the true problems and why I was entertaining leaving.

    And more than that, I’ve always been wary of telling a company “I want this or I quit.” Threatening to quit is sort of the nuclear option in the workplace, and once you’ve used it, it’s hard to forget again. I’m not saying you should never threaten to quit, but it should, at the very least, be reserved for VERY serious situations.

    Finally, how you quit it also depends on how the company treats its people. PS says:

    Hmmm, dunno. It depends. At my place of work a significant proportion of the workforce got “made redundant??? with about, let me think back, ehm, one hours’ notice.

    Yes, they got a good pay-out, but nevertheless it reinforced my belief that there’s no ethics of quitting other than giving your employer the notice you’re contractually obliged to give, unless you want to signal your displeasure in an attempt to address its causes and stay.

    Good point. If a company doesn’t show its people any courtesy, why should they return the favor?


  • A question for ya: How do you quit?

    QuestionOffice Lady asked me a great question, and to be honest, I’m not really an expert in this area. Can you help?

    I have a question about when we want to quit our jobs. Are there any “codes of practice??? or “ethics??? of quitting out there?

    For example, I have read somewhere that we should not keep quiet about our intentions to leave until the very last minute and then suddenly hand in our resignation letters. Instead, we should be verbally discussing our leaving a few days before we formally hand in the letter?

    Are there any other similar things that we must take note of when we are planning our resignation?

    Have you tried quitting a job? How did you go about it? What questions and considerations did you take into account?


  • An African challenge

    Happy at work in Africa

    Do you know someone in Africa who’s happy at work? A company, where people like to work? A person who’s genuinely happy about what he does?

    There’s a reason why I’m asking, but I can’t tell you about it yet. I can only say that next week, a very, very interesting project will be announced, and this question relates to it.

    I will say this though: Happiness at work exists everywhere, including the developing world. We may think, that in some countries work is only a matter of survival, but that is just not the case. Even in the poorest nations in the world, people can be and indeed are happy at work. And even there, it makes a difference.

    So if you have a story of happiness at work in Africa, please write a comment – I would love to hear it.


  • Busy busy busy

    There will be another brief blogging gap while I have a few busy days speaking. Yesterday it was 2 gigs for a local meeting of Aiesec (a student organization) and tomorrow it’s for a group of supermarket managers.

    Meanwhile, all the action is over at the Happy Link Collection. Check out the links, vote for the ones you like and submit your own.


  • How to succeed with way less stress – Putting abundance to work

    Scarcity mentality

    In 2003, we decided to arrange our first business conference about Happines At Work. There were six of us working on it and none of us had ever arranged any conferences before. And we sure had our work cut out for us; we needed to find speakers, arrange a venue, get press attention, get a website, arrange catering, setup 15 workshops at the conference and, not least, sell a lot of tickets.

    This was in the early days of the company and the question was: Could a group of people with no experience working on a shoestring budget put together a great, successful, innovative conference on an untested theme for a critical business audience?

    Our basic approach to the whole project was “Sure it’s impossible. Let’s do it anyway.??? We totally believed that we could do it. And here’s the fantastic thing: Everything just fell into place. We couldn’t believe our luck. We needed a website – I ran into Niels Hartvig who makes the excellent web platform Umbraco, and he offered to host it for free. We needed a great design – and Niels knew an amazingly talented designer who did it for free. We needed some press attention – and just when I was about to call some journalists a woman walked up to my desk and said “Hi, I’m a journalist, and I’d really like to do a story about you???.

    It went on and on like that – everything we needed fell into place so easily, it almost got scary at one point. And this happened at least in part because we believed that it would be easy.

    Oh – and when we had the conference it was a huge hit. People called it the best conference they’d ever been to!

    In this post, I want to talk about one of the most fundamental ways to happiness, which is to cultivate an abundance mentality.

    Some people argue, that businesses are only interested in those resources that are scarce. An abundant resource has no built-in economy – it can’t be bought or sold because it’s freely available to anyone. Air is a good example. Since business is at heart an economic venture, this means that business thinking is skewed towards scarcity from the outset and that which is abundant is ignored or downplayed.

    But this scarcity mentality has a serious drawback. If your world view is that all the things you need to grow and prosper are scarce, hard to come by and something you must fight for, then the world becomes a very hard place to live in.

    This world view means that we tend to meet others as enemies (or at the very least competitors). It means living in a constant state of worry that you might lose what you have, and not be able to get it back. It also means that every new project becomes a battle against the forces out there that want the same resources that you need to succeed.

    But maybe the world isn’t like that. What if everything you need to succeed is abundantly available to you? What if you lived in a world that is more like a greenhouse with a nurturing environment for growth and less like an arid desert? What if people around you were actively trying to help you, not fighting you every step of the way?

    That is abundance mentality, and it’s a key to both peace of mind and a great tool for getting great results in the business world.

    Here are some examples of the difference between abundance and scarcity mindsets:

    Scarcity Abundance
    It’s every man for himself We can work together
    I never have time I take time for the things that matter
    Mistakes are disasters I can recover and learn from mistakes
    Ideas are hard to come by and must be kept secret I can always have a great idea
    Our company is lacking Our company has everything it needs to succeed
    Look at all the resources we need Look at all the resources we have
    The market is full of threats The market is full of opportunities
    People are out to get me People are out to help me

    So which is it? Is the world a nice, soft, inviting, cuddly place, ready to boost you to success in whatever venture you choose? Or is it a cold, hard, dog-eat-dog competitive place, in which only the strongest and the toughest survive?

    Here’s the truth: It is whatever you think it is. Your approach determines the truth.

    If you treat everyone around you like they’re out to get you, they most likely will be. If you go into a project treating it like a never-ending struggle for scarce resources that you must fight everyone else for, well guess what – it probably will turn out that way.

    But if you trust people to be nice and help. If you yourself are nice and help others. If you trust that there is enough success to go around. If you believe that others don’t need to fail in order for you to succeed. Then you will make that the truth. There’s nothing mystical or strange in this.

    It’s simply a matter of other people reacting to your choices and actions. When you believe that the world is a nice place, you’re open and relaxed which means you’re more likely to notice and take advantage of any new contacts, lucky breaks or serendipitous events that come along. You’re also more fun to be around, which means that you meet more nice people and that people want to help you.

    Think about the things you truly need to succeed and be happy at work. Good relationships. Good ideas. Motivation. Support. Learning. Curiosity. A great network of cool people. None of these need to be scarce resources. Treat them as abundant, and they will be.

    Will it work every time and make everything you need magically appear? Of course not – once in a while you will get burned, but so will the people who use scarcity as their mental model. And when you believe in abundance, at the very least you are more open, more positive, more relaxed and happier. And that ain’t too bad, is it?

    What’s your take? What do you believe about the business world? How have you applied an abundance mentality in your work? Write a comment, I’d really like to know!


  • Happy link roundup

    Here are this week’s highest rated links and stories from the Happy at Work Link Collection.

    It Isn’t Just a Myth, Power Turns People Into Assholes by Bob Sutton. “Asshole poisoning is a disease that you catch from others. It is also something that happens — with shocking speed and intensity — when people are put in powerful positions.”

    Trust Tip 16: Get Beyond Fairness by trustedadvisor. “To expect fairness all the time leads only to unhappiness, yet giving fairness is something we can do.” (thx iwelsh!)

    Where did the Dreamer go? by Craig Harper. “Life has a great way of sucking the creativity energy out of you, if you let it. So how can you turn it around…” (thx spocia).

    The Ridiculous Business Jargon Dictionary. Very comprehensive!

    Do the right thing. A site to hold companies accountable for their actions. I like it!!

    Office politics is about being nice by Penelope Trunk. “Here is a message for people who say office politics don’t matter: You will die a slow, painful career death. This is because there’s no getting around office politics, and mastering them is essential to being able to steer your own career. Don’t take that as bad news, though, because mastering office politics is good for your soul. Really.”

    You can find many more links, vote on the ones you like and submit your own stories, articles or blogposts at the link collection.


  • Vote now :)

    Go Vote!Don’t forget to go check out my brand new link collection and vote for the stories you like.

    Also, if you’ve just stumbled on a great article or written a brilliant blogpost you can submit it for others to discover. You will need to register before you can submit, but that only takes a minute :o)

    Check it out, there’s some great stuff on there already.


  • Ask the CHO: Should you work for a year in a job that sucks

    Bad job

    In a previous post I argued against some commonly used phrases at work, including the idea that you can take a bad job “just for a year” to make some money.

    Dirceu asked this question in a comment on the post:

    About the “It’s not my dream job, but it’s only for a year…??? phrase: a person can work on a not-so-good job for one year just to save enough money to do what he/she want, just for security.

    Me, for example: I’m renting an apartment and paying a graduation course on a local university. If I want to change my focus from computers to, say, museums I really need to have money for security reasons.

    I know about the advantages of low-rent living, but with zero money, no living. :-(

    Please, talk more about this. And go on with the blog: it’s being, as always, very helpful.

    Great question Dirceu!

    Many, many people seem to think that sometimes you’ve just got to knuckle down and take that sucky job because you need the money. You can be a student paying your tuition, a new graduate paying off your student loans, a new home owner struggling to make the mortgage or any number of other situations that mean you depend on a steady income.

    But does that really mean that you must accept being unhappy at work? There is one question you must ask yourself:

    Leaving a bad job may cost you some money. Sure.
    But what will keeping that job cost you?

    Being unhappy at work steadily saps your energy, will power, self esteem and motivation. The longer you stay in that situation, the harder it gets to see any positive alternatives and to take action and move on.

    And it doesn’t just affect you at work, it also affects you outside of work. When work is something that gives you no pleasure, has no meaning for you, gives you no victories or appreciation and is simply no fun, your life outside of work is likely to suffer too.

    The worst thing about this is that it sneaks up on you gradually. Your energy dissipates slowly. You’ll hardly notice it from one day to the next but before you know it, the life has gone out of you. You become cynical, tired, uncreative, negative – maybe even depressed, stressed and sick.

    The thing is, the cost of leaving a bad job is very clear to us because the effect is immediate. The cost of keeping a bad job can be much higher, but it sneaks up on us slowly, and therefore we often forget to take that into account.

    What is your experience? Have you tried staying in a bad job for the money and the security? How was it? Write a comment, I’d really like to know!



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