• At the chaordic conference

    I just hosted a session at the chaordic conference here in Aarhus. I talked about the practice of chaordic organizations, based on my experiences from Enterprise Systems, Arena and the happy at work project. I set myself the challenge of doing the presentation based solely upon practices – what is it that we do (or did) in these chaordic organizations. No values, no principles, no beliefs – just hardcore actual practices that will help a chaordic organization emerge. Not that these are the only practices that will support chaordism (chaordicity?), they’re what’s worked for me. This also gave me a chance to think about what the practices are, and here’s what I came up with:
    Open space meetings
    This is the backbone of the organization. Regular meetings which are open to the whole organizaton, This is where big decisions get made, and where responsibility gets delegated.

    Workgroups
    This is where the actual work gets done. Each workgroup is defined at the open space meeting, and then goes and does the work. A workgroup may have a budget and a charter, and as long as they stay within that, they don’t need to ask permission – they can do what they want. If they need to exceed what was decided at the ope space meeting, they must ask for permission to do so at the nect open space meeting. Workgroups are open to anyone who’d like to participate.

    Wiki
    Since decision making and work is distributed among meny people, it’s important to have a place to centralize information. We use a wiki site for this. If you don’t know what that is, you can read more about it here. Each ongoing project has a wiki-page with all the relevant information, and the names of the people working on it, so you can contact them if you have any questions.

    Try it!
    In a distributed organization, it’s very important to cultivate an attitude of “Try it!”, meaning that when decisions are made, you don’t need to analyze everything. Rather than planning for three months and then coming out with “the perfect plan”, you can outline some alternatives and then decide to try one. It may not work, but then you can try something else. No decisions are set in stone, if something doesn’t work, we’ll do it differently.

    Yes, and…
    Yes, and… is a very powerful method for meeting other people. It means saying Yes to new ideas and then adding your own input. It’s about not automatically saying no, which can otherwise be very tempting. You can read more about it here.

    In my experience, these are the practices that have led to a chaordic organization. The big advantages of these organizations has been that they are:
    Alive – people are enthusiastic and energetic
    Efficient – Stuff gets done fast and well, because people work on the stuff they like
    Dynamic – They can adapt to different situations
    Fun – They’re great places to be!


  • Neuroscience on the job

    This interview with Dr. Joseph LeDoux explains some basics of neuroscience and then goes on to examine what some of this may mean on the job.

    In truth, most of what we do, we do unconsciously, and then rationalize the decision consciously after the fact. This doesn?t mean we do everything important without proper thought. Thought and emotion can both take place outside the consciousness. Consciousness is just the place where we find out about what we are thinking and feeling.


  • Voxpop

    The happy at work project went out on the streets of Copenhagen and asked people “What makes you happy at work?”

    The answers we got were funny and interesting, and if you understand danish you can see the best of them in this 1,5 min video clip. A big thank you to Charlotte Slemming for putting this together.


  • Hektor, the swiss graffiti robot

    Gizmodo put me onto this extremely cool swiss graffiti robot, which is basically a spray can, a computer, two steppper motors and some string. Check out the video of the robot painting a work of art for an exhibition, it’s a sight to behold.

    Reading about that project made we want to be a geek again. I have a long past in the IT business, and there’s just something about a project that cool and that useless that makes some part of me want to do it. To work out all the details involved ant then finally see it in action. To slave loooong nights over obscure little problems, that I probably created myself in the first place. To disappear into a process so intense and so goal-oriented and so clear that sleep, food, politics, TV, movies and keeping up a normal social life take the back seat to fixing the next bug. And the next.


  • Chaordic gathering in Denmark

    Next week (Monday to Wednesday), the Kaospilots are self-organizing a conference about chaordic organizations. The term chaordic was put forth by Dee Hock the man behind VISA in his excellent book The chaordic age.

    To me, the implications of complexity theory (chaos theory) in business are most aptly realized in the concept of chaordic organizations, organizations that live in the thin and dynamic borderland between chaos and order. I look forward to meeting some of the people behind The Chaordic Commons, and to sharing my experiences in exploring chaordic thinking and practices.


  • Confessions of a bookie

    Tucsons local bookie, The Baron, wants to quit, and the Tucson weekly has a very interesting and funny article about it:
    The Baron wants out. He’s had enough. Enough of the all-nighters, the booze, the bad habits and most of all, the degenerate gamblers–the DGs, as he calls ’em–and their worthless excuses when it comes time to pay up.

    “It’s a gut wrench, this life,” the local bookie says with a shrug as he orders a White Russian to calm his stomach.

    This quote caught my eye:
    “Men don’t bet to win,” he says. “They bet to almost lose.”

    What he means: The gambling high only lasts while the action is in question. If you’re up 50 points at halftime, you’re no longer even interested in watching the game. But if you’re only winning by a field goal, you’re glued to the set, cursing every blown play and turnover, gleefully howling with every first down.

    That’s kinda interesting, because it could be part of the drive behind your typical entrepreneur also. As long as a project is new and shiny and in doubt, it’s interesting. Once it really gets going and it’s a sure thing, it’s no longer interesting.

    “Men don’t bet to win, they bet to almost lose.” That’s poetry.


  • An Economy for Giving Everything Away

    Chris linked to this text a while ago, and I’ve been chewing my way through it since then. It’s kinda long and full of important thoughts on living a life of giving, illustrated through the Open Source movement and through the life of the author himself, one Andrius Kulikauskas, the proprietor of Minciu Sodas. Minciu Sodas describe themselves as “an open laboratory for serving and organizing independent thinkers”, and surfing their website reveals a high occurrence of words like fractal, global, innovation and network. I have no idea what they’re about apart from that. Maybe they’re a fractal, global, innovation network :o)

    Anyway the article makes a starting point in the decision that “I accept the idea that I should give everything away”, and then examines what implications this may have on how you work and live. One conclusion: Wealth is relationships.

    This is really interesting to me, since one of the basic principles of the “Happy at work” project is that we’re open source. Everything we create, all the knowledge we gather is available to anyone for free. We’re about giving happiness away. Read it!!


  • Better meetings

    One of my passions is better meetings. Meetings can be productive, energizing, creative and fun. Or they can suck the life out of you faster than a brief stay in vacuum – without a space suit.

    I stumbled upon a very simple and effective format that I’ve been using for shorter meetings with fewer people. Say 1-2 hours and up to 6 -8 people.

    At the start of the meeting everybody who has a topic writes it on a piece of paper, announces it briefly, and places that piece of paper on the table. When no more topics come up, dialogue begins. We look at the potential topics, and decide where to start. People can break into groups or not as they choose, most of the time we tackle all of the topics together. Once a topic has been dealt with, you can put that piece of paper aside.

    The good thing about this format is that it takes almost no time to do the agenda planning, and the agenda is visible to everyone, as is the progress since the number of outstanding items on the table keeps shrinking.

    I’m not sure why, but this works much better than writing down the agenda on a piece of paper. I should probably note that I use this format with people who are already used to open space meetings – that may be part of the reason why it works for us. Try it!


  • Book review: Non zero

    About half a year ago I posted some really big questions. Questions that may too big for an answer, but which must never the less lie at the foundation of any world view. Non zero by Robert Wright (bearing the somewhat grandiose subtitle “The logic of human destiny”) is one of the most interesting books I’ve ever read, AND it tackles two of those questions in a thorough and readable way.

    The question it examines is this: Is the evolution we see all around inevitable or just a random development?

    The book is in three parts, with part one examining the evolution of human culture. Is it safe to say, that humankind has evolved in the direction of higher complexity? Clearly, Wright finds this notion obvious, but he still presents many detailed arguments for why this is so.

    Good reasons are necessary, because it’s long been unacceptable in academia to argue that one culture or society is better or more highly developed than any other. This is mostly beacause similar arguments were abused by fascism and imperialism (among other -isms) to argue that it’s OK for an advanced culture to conquer a less advanced one.

    Wright patiently and elaborately (and wittily) argues his case, and left no doubt in my mind that there’s been an overall continued development towards cultures of higher complexity throughout most of human history. And what’s more, societies are getting better. We may not believe that we have the perfect society today, but when we conquer other nations, we at least don’t cut of the enemy soldiers’ genitals like the ancient greeks did.

    And this is cause for great hope. A common view these days seems to be, that the world is getting worse. Crime, poverty, war, global warming, pollution, technology and much more all threaten us, and make the world unsafe and unstable.

    But looking back at human history, Wright argues that it is precisely these kind of influences that have driven the evolution towards higher complexity. The main factor has been non zero cooperation. This is taken from the notion of zero sum versus non zero sum games. A zero sum game is one in which I have to loose in order for you to win. Tennis and chess are zero sum games. A non zero sum game can have many winners (or many losers). Business is a non zero sum game since if we do business we can both gain.

    Wright argues that “non zero sumness” can be found everywhere even in situations that look decicededly zero sum. An example is war. War is very much a zero sum game, but it sparks lot of non zero sum situations around ir. When threatened by war, a nation might choose to band together with it’s neighbours, so that they can defend themselves together. Thus these nations become closely linked in a non zero relation, creating a higher level of complexity and development. Not only war but any external threat may cause non zero sum cooperation among groups of people.

    Technology is maybe the most powerful driver of human culture. Every time we gain a new technology, we gain new ways of playing non zero sum games. Wright examines some of these technologies in detail, and I found the discussion of how money as a technology has enabled many new kinds of cooperation especially interesting. Interestingly, the internet is shaping up to be the ultimate medium of non zero interaction.

    The really interesting consequence here is that Wright sees hope even in the extreme pace of technological progress and in war and other external threats. Not that war is a good thing, but war inevitably sparks new non zero relations.

    The second part of the book looks at the evolution of life, and once again seeks to establish that there is a constant, overall development towards life of a higher and higher complexity. One again, non zero cooperation can be seen as the driving force, and can be the explanation for many of symbiotic relations we see. Even on cellular level, it looks as if cells are actually a collective of several different life forms, who are working together for mutual gain. Non zero sumness built into every single cell of every single life form.

    The third part of the book is short, and is dedicated to the question of “now that we’ve established that there IS a direction to both the development of human culture and of life itself, can we say anything about the purpose of this development?”

    Wright has no answer, except to point out, that the notion that there might be a purpose can not be ruled out scientifically. It’s not a ridiculous notion.

    The ideas put forth in this book are crucial for all of us and are examined in a way that is both extremely well researched and thorough AND extremely entertaining. And the conlusion is that cooperation pays. That it is better to work together than against each other. That in the end, the person or culture that understands the best how to play non zero sum games will win. And that is a message of great hope. I can’t recommend this book highly enough!!

    Interestingly, another book, The fifth miracle by Paul Davies, also examines evolution and arrives at the conclusion that there is no fixed direction to evolution. The issue is till very much open, and I recognize that it’s completely a matter of belief when I say that I’m with Robert Wright on this one. It feels to me as if the world is developing towards a higher level of complexity and beauty.



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