The Chief Happiness Officer Blog

  • Art and fear

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    Chris Corrigan links to a review of the book Art & Fear: Observations on the Perils (and Rewards) of Artmaking, from which comes the following quote:

    The ceramics teacher announced on opening day that he was dividing the class into two groups. All those on the left side of the studio, he said, would be graded solely on the quantity of work they produced, all those on the right solely on its quality. His procedure was simple: on the final day of class he would bring in his bathroom scales and weigh the work of the “quantity” group: fifty pound of pots rated an “A”, forty pounds a “B”, and so on. Those being graded on “quality,” however, needed to produce only one pot -albeit a perfect one – to get an “A”. Well, came grading time and a curious fact emerged: the works of highest quality were all produced by the group being graded for quantity. It seems that while the “quantity” group was busily churning out piles of work – and learning from their mistakes – the “quality” group had sat theorizing about perfection, and in the end had little more to show for their efforts than grandiose theories and a pile of dead clay.

    Hehehe, I looooove that. And here’s another thought: I think art and work are approaching each other, or rather, I think that the way we work is coming more and more to resemble the way we produce art. Work used to be about producing something, and of course it still is, but increasingly work is also about self-expression and creating meaning for yourself and others, as in art.

    This book is going in my shopping basket.

  • TABLET PC

    I got e tablet PC today and I’m fooling around with it. This entry is written using the handwriting recognition-but without fixing any mistakes – works remarkably well , in my opinion.

    Iron the geeks: I got a Fujitsu-Siemens T 3010

    Update: i meant to write for the geeks…

  • Lord of the rings

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    As you may have figured out from some previous posts, I’m a huge fan of the LOTR movies, and now I’ve found a treasure trove of info from people involved in the filming here.

    My favourite quote:

    On a day when it was mostly Elves, it was slightly an attention-seeking day – all the Elves needed a haircut, or their costumes had to be spotless. When it was a scene with a whole lot of hobbits, you just realized lunch got eaten a lot quicker, and there was a lot of joking going on!

    – Dominic Monaghan (Merry)

  • Quote

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    I believe that the very purpose of our life is to seek happiness. That is clear. Whether one believes in religion or not, whether one believes in this religion or that religion, we all are seeking something better in life. So I think the very motion of our life is towards happiness…

    – The Dalai Lama, quoted in The art of happiness

    I could not agree more. Our nature is to be happy and peaceful and to work together for mutual benefit.

  • Social entrepreneurship

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    Thomas found this excellent article on social entrepreneurship, ie. the pursuit of a social mission using business-like methods.

    According to the article, the characteristics of social entrepreneurs are:
    * Adopting a mission to create and sustain social value (not just private value),
    * Recognizing and relentlessly pursuing new opportunities to serve that mission,
    * Engaging in a process of continuous innovation, adaptation, and learning,
    * Acting boldly without being limited by resources currently in hand, and
    * Exhibiting a heightened sense of accountability to the constituencies served and for the outcomes created.

    Yes, yes, yes, yes and yes. This is exactly the territory I find myself exploring with the happy at work project. Yes, we operate as a business, charging companies for our services, but we’re not in it for the money, wa want to make people happy at work. It’s nice to see that someone has put some thought into this area, and I certainly recognize much of the thinking in the article.

  • Book review: The web of life

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    The web of life by Fritjof Capra is an important book. In a well structured and readable manner, he takes on some of the largest questions related to life, and manages to do so in a clear and understandable way, that removes none of the majesty of the topic under discussion: Life.

    From systems theory, the Gaia hypothesis and complexity theory to evolution, autopoiesis and the strange phenomenon we call a mind (which in his thinking is a process, not a thing), Capra describes the main theories needed for a totally new understanding of life. This is heady reading, and it has certainly influenced my thinking in the area.

    Here’s one of my favourite quotes from the book:
    The recognition of symbiosis as a major evolutionary force has profound philosophical implications. All larger organisms, including ourselves, are living testimonies to the fact that destructive practices do not work in the long run. In the end, the aggressors always destroy themselves, making way for others who know how to cooperate and get along. Life is much less a competitive struggle for survival than a triumph of cooperation and creativity.

    Brilliant. Capra is talking about the creation and evolution of life, but the same theme occurs in many of the books I’ve been reading lately, namely that the world is not a struggle for survival and that the strategy that will get you the farthest is one of cooperation and co-creation. As Piet Hein put it:
    Co-existence
    or no existence.

    I belive that totally and deeply. Another property that I’m thinking about more and more is robustness – the fact that complex systems can withstand extreme external influences and yet retain their essential structures. This stands in sharp contrast to some human-manufactured systems, which fail if just one little thing goes wrong- as when a space shuttle blows up because of a faulty O-ring.

    This book has many lessons to teach us, and will stand up to many re-readings. Parts of it are complex and not easily accessible, but it is well worth the effort. I recommend it highly!

  • On blog swapping

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    I just discovered a bit of a poem, that makes the perfect conclusion to the blog swap experiment:

    We shall not cease from exploration
    And the end of all our exploring
    Will be to arrive where we started
    And know the place for the first time.
    – T.S. Elliot, Four Quarters

  • Book review: The story factor

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    I believe, that the ability to tell a good story is one of the most important tools available to leaders (and remember: We’re all leaders). Stories have the ability to bring a point across without forcing the issue. Where rational arguments fail, stories can contain boths sides of a dilemma and can illuminate an interesting paradox without having to solve it. You might argue that stories open, where facts close.

    “The story factor” by Annette Simmons is the best book on storytelling that I’ve read. It contains all the reasons why stories are good tools as well as a list of situations where you can use stories effectively (and how). Finally there’s a lot of info on how to find the good stories and how to tell them. And of course the book itself contains loads of stories, most of which are highly entertaining, and useful for many situations.

    As an example, here’s a story that I heard recently, and immediately incorporated into the “happy at work” workshops. It’s the story of the ostrich who learned to fly. Normally ostriches can’t, and this ostrich wanted to share his new knowledge with all the other ostriches, so he arranged a flying conference in Africa. Other ostriches walked in from all over Africa, and over the course of a couple of days, he taught all of them to fly. Then on the last day, he stood and watched, as all the ostriches walked home.

    I use this story to illustrate the gap between learning and action, and it illustrates the point in a funny and interesting way, without browbeating people about how difficult it is to translate learning into doing. It sets the stage perfectly for the “planning the future” part of the workshop.

    Compared to one of the seminal works on storytelling, Stephen Denning’s “The Springboard”, Annette Simmons’ book is much more useful and contains more tips that will get you started as a storyteller. If you’re at all interested in the potential and practice of storytelling, this is the book for you.

  • Book review: Gesundheit!

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    I just finished reading Gesundheit! by Patch Adams, and it left me totally high. I saw the movie Patch Adams starring Robin Williams a while ago, but I never realized that there was a real doctor by that name, striving to create a totally revolutionary hospital – the Gesundheit Institute.

    Patch Adams is mostly known for introducing humour in the treatment of his patients, but this book reveals that his philosophy goes way beyond that. It is about the whole person. This is hardly a new notion, but it is certainly waaaay different from how medicine is practiced in most places today. For example, when a new patient arrived, rather than conducting an interview in an office, Patch would take that person fishing or for a walk in the woods, depending on what that patient enjoys doing. The interview would cover symptoms and medical history but would also include talking about the persons hopes and dreams, spirituality, upbringing and much more.

    Some parts of the book that really stuck in my mind are:
    * Fun death. Why does dying need to be an unpleasant experience? Sure you want to postpone it as long as possible, but is it impossible to create an environment in which dying is as much a part of life as everything else, and is appreciated as such? Patch writes at one point that “Dying is that process a few minutes before death when the brain is deprived of oxygen; everything else is living”.

    * A description of a hypothetical patient og the Gesundheit Institute, a 37 year old man with an ulcer. The treatment would consist of he and his family staying at the institute for a week or ten days. While he gets treated, the family can enjoy the nature and generally have fun.

    * Patch on greed: “Greed is one of society’s worst malignancies, and it appears to have metastasized to every corner of the earth… Certainly one of greeds most devastating symptoms is cynicism… We believe that a society must care for its population enough to take care of its need.”

    * On loneliness: “I remember an eleven-year old girl who had a huge bony tumor of the face with one eye floating out in the mass. Most people found it difficult to be with her because of her appearance. Her pain was not in the dying but in the loneliness of being a person others could not bear to see. She and I played an joked and enjoyed her life away.”

    Patch is still working to raise the funds that will allow him to build the institute, and I’m simply flabbergasted that he hasn’t yet succeeded. Having read the book, it is obvious to me that his way of practicing medicine is not only better for the patient, it is also better for the medical staff (who suffer hard from burnout today) and (incredibly) more efficient and cheaper than todays bloated health care system. If I ever get sick, I certainly want to be treated the Gesundheit way!

  • Circles

    I’ve had a lot of positive experiences with meetings where participants sit in a circle without a table. This is also the seating arrangement in Open Space meetings, and on the Open Space mailing list, there’s been a discussion recently about what circles do for a meeting, sparked by a question from Chris. And here’s my thinking on it.

    I’ve noticed that sitting in a circle puts you in there 100%. There is no place to hide in a circle, which can be quite disconcerting to somebody who comes to a meeting expecting to just sit back and zone out. You can read an account by a participant in an Open Space meeting I facilitated here to get an idea of how this can feel (the story also happens to be really funny).

    Geometrically, circles minimize the surface to area ratio. If you want to fence in as large an area as possible and you only have a set amount of fencing materials make your fence a circle, this will give you the largest possible area inside the fence. What this means in a group process is not totally clear to me, but maybe it minimizes the “exposure” to the world outside the circle, keeping most of the attention inside. The reason that igloos are round (or spherical, rather) is that the round shape gives you the smallest possible surface, and thus the smallest heat loss.

    Circles can also create a lot of resistance. A lot of people react adversely when asked to sit in a circle. Some people think kindergarten, others think 12-step meeting. Usually this resistance evaporates after about 5 minutes, though.

    In my opinion, many of the benefits we see from circles are largely due to the fact that there is no table between participants. I’m pretty sure that sitting at a round table is only marginally better than sitting at a square one. I’m sure this is not news to anybody on this list, but to me, having no tables means:
    * a smaller distance between participants
    * you can see the whole body-language
    * you can’t slump over the table and zone out

    Here’s a funny thought: If you had Open Space meetings in space (in zero-g) participants could sit in a sphere, rather than a circle. That would fit even more people in :o)

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